BetRivers online casino review
BetRivers online casino review: source scores, payments, bonus terms, and pros and cons compiled from publicly available review data. Confirm current terms…
Bonus Money reload up to $500 Players from your location are not accepted
- Launched
- 2020
- Company
- Holdings Acquisition Co L.P.
- Third-party average
- 85%
What we like
- Great rewards program
- Generous welcome bonus
- Multiple layers of security
What to watch
- Limited regular bonuses
- Hidden payment info
- Basic game filters
BetRivers casino online is just one part of their sizable land-based resorts and sports betting operations. This is the real money casino, and shouldn’t be confused with Betrivers.net social casino, which is the free-to-play version that we cover in a separate review.
There are plenty of on-site promotions, tournaments, and prizes at BetRivers online casino. The lucrative 11-tier iRush rewards system consists of loyalty points and redeemable bonus store points.
You’ll also find 945+ games at BetRivers casino available to play on any device via the browser or iOS and Android mobile app.
We’ve taken a deep dive into the corners of the BetRivers Michigan online casino. Read on to discover the ins and outs, and how we rated them.
Every detail, scored and explained
This section publishes the complete parameter set behind the review: headline verdict, category scores, pros and cons, fact tables, supported providers and payment methods, markets, and reader questions.
Review overview
BetRivers casino online is just one part of their sizable land-based resorts and sports betting operations. This is the real money casino and shouldn’t be confused with Betrivers.net social casino which is the free-to-play version that we cover in a separate review.
There are plenty of on-site promotions tournaments and prizes at BetRivers online casino. The lucrative 11-tier iRush rewards system consists of loyalty points and redeemable bonus store points.
You’ll also find 945+ games at BetRivers casino available to play on any device via the browser or iOS and Android mobile app.
We’ve taken a deep dive into the corners of the BetRivers Michigan online casino. Read on to discover the ins and outs and how we rated them.
Bonus score
87 /100Great loyalty rewards but too few regular bonuses
What we like
- Up to $500 reload bonus
- Low 1x bonus wagering
- Generous loyalty program
What to watch
- Limited casino promotions
- No free spins offered
The welcome bonus is a great start but it wouldn’t hurt if BetRivers casino offered a few more bonus offers to existing players — just a small no deposit or free spins bonus for instance.Also I must admit that while the welcome offer is quite strong for the industry I’m not the biggest fan of reload bonuses in general. I prefer deposit matches because those give me bonus funds whether I win or lose.Having said that the iRewards program is quite nice. Not only does every real money wager contribute towards my VIP level but I also get Bonus Store Points. At least I can receive some additional gameplay on casino games from there. I think my favorite part of the BetRivers bonuses is the Bonus Bank. If you do not want to play your bonus immediately or if you have another active bonus you casn save all your bonuses in one place. You can also check your wagering progress through the Bonus Money Meter.Overall there’s definitely room for improvement in the casino’s bonus section but I’ve seen worse. The wagering requirement is one of the lowest in the US which makes it a very player-friendly online casino bonus.
Games score
88 /100What we like
- Large variety of themes
- Details for each game
- 86 progressive jackpots
What to watch
- No demo mode available
There are over 945 real money slots and games available to players at BetRivers casino around the average at online casinos in the US.
The collection is made up of 870+ slots 86 of which are progressive jackpots. You can also join in with 12 live casino game streams and 36 video table games.
Game categories include video slots blackjack roulette video poker and baccarat.
The RTP of the slot games is mainly set around the average 96.00%. If the percentages play a role in your decision-making we suggest you find the higher RTP’s by checking the games individually.
Additional games details
I’m more than happy with the 945+ game selection but not being able to play in demo mode is a bit of a bummer as you have to stake real cash on a game you may not even like. I’d suggest trying online casinos like Virgin Casino if you want to check out the free version before committing to the slot.The live casino lobby offers a nice choice of roulette blackjack and baccarat games. Having said that I think BetRivers casino could put some more effort into it. First off you’ll find slot games mixed in there. Next you’ll need to be logged in to view the stream. Even with those gripes this is still a mighty game selection by industry standards. When you include 80+ progressive jackpots and plenty of Slingo titles into the mix what’s not to like?
Game types available
Slots
Live Baccarat
Live Blackjack
Live Roulette
Video Poker
Roulette
Blackjack
Baccarat
Software score
70 /100Most well-known providers present
What we like
- Popular providers onboard
- Evolution for live games
What to watch
- Average provider range
BetRivers casino partners up with 13 different software providers including names like Big Time Gaming NetEnt and Evolution Gaming.
The other software providers available at BetRivers casino include Slingo Scientific Games Konami AGS Lightning Box Games ReelPlay Everi High 5 Games IGT and NextGen Gaming.
BetRivers casino currently offers games by 13 providers which is average. While this doesn’t compare to bigger online casinos like bet365 which has 20 there’s still some variety. It houses big names like NetEnt IGT and Big Time Gaming which is always a plus.The live casino is powered by Evolution Gaming across all versions of the site. Although one of the giants it’s always nice to have the option to play live games provided by different providers.
Software providers
SG Digital
Konami
AGS
Big Time Gaming
IGT
Everi
NetEnt
Evolution Gaming
Software facts
- Most popular slot software
- NetEnt
- Number of software providers
- 13
- Live providers
- 1
- Most popular live software
- Evolution Gaming
- Bespoke software
- No
- Download required?
- No
Payments score
79 /100Good range of deposit methods – withdrawals not so much
What we like
- No payment fees
- Instant deposits
- PayPal and Trustly
What to watch
- Jackpots within limits
- Payment policy hidden
There are nine payment methods at BetRivers casino: Visa Mastercard BetRivers Play+ Card Trustly online banking (ACH) VIP Preferred ACH PayPal Venmo check by mail (withdrawals only) and cash at the casino cage.
You can use most deposit methods (minus check by mail). However not all withdrawal options are available in each state in which BetRivers operates.
Deposits are usually processed instantly at BetRivers casino and it’s also one of the coveted instant withdrawal casinos. Any waiting time depends on your payment method. For example if you’d like to receive a check by mail you may need to wait a few days until it reaches you.
You may need to repeat the casino’s verification process when requesting withdrawals depending on the amounts.
The available payment methods at BetRivers are hidden within the FAQs and the payment policy is nowhere to be found. I got most of the information I needed from customer support but I think this should be available for all to find.Withdrawals are capped at $25000 which may seem like a high-ish number if jackpots weren’t excluded from this limit. It will take three payout requests to withdraw a jackpot winning of $60000 – not the most convenient if I may say so myself.You won’t need to pay any additional fees at BetRivers casino. Having said that keep in mind that some online payment methods add charges so make sure to check the terms of your preferred option.The payment system isn’t all bad though. There is a low minimum of $10 for both deposits and withdrawals. Deposit limits are set by your selected payment provider and there are no hidden charges when making transactions.You’ll find well-known names like PayPal and Mastercard which is a plus. However not all methods can be used to withdraw. When it comes to the latter you’ll probably need to opt for an alternative method.The payment system could use a few tweaks but it’s not the worst I’ve seen. It would be nice if there was more on-site information though.
Deposit methods
Play+
MasterCard
Visa
VIP Preferred
PayPal
Cash at Casino Cage
Check
Venmo
Withdrawal methods
Play+
PayPal
VIP Preferred
Check
Cash at Casino Cage
Venmo
Trustly
Additional payment options
Play+
MasterCard
Visa
VIP Preferred
PayPal
Payment facts
- Number of payments
- 9
- Popular payment
- PayPal
- Minimum deposit
- $10
- Maximum deposit
- No limit
- Minimum withdrawal
- $10
- Maximum withdrawal
- $25000
- Average deposit time
- Instant
- Average withdrawal time
- Instant
- Deposit fees
- None
- Withdrawal fees
- None
Safety score
87 /100A safe casino that could do with some improvements
What we like
- Locally licensed
- Clear Terms of Service
What to watch
- No extra measures
BetRivers casino US follows protocol and is in line with online gambling sites’ regulations when it comes to safety and security. It also forms part of the land-based Rivers Casino Resort Schenectady in NY.
BetRivers casino US is licensed in Michigan West Virginia Pennsylvania and New Jersey. There is information related to responsible gaming cooling off periods limits and self-exclusion in the Help Centre.
Clicking on the RG logo in the footer will direct you to the relevant section of the Terms of Service.
BetRivers casino has built a reputation for itself by being part of the Rivers Casino resort. It’s also licensed in several states. However its safety measures could be a bit more transparent.The responsible gaming logo directs you to the Terms of Service where you’ll only find a few lines dedicated to the topic. The link to the MGCB takes you to a very basic page with very limited resources. You’d think that this would incentivize the site to create its own responsible gaming page – think again.You can set the following limits through your account at BetRivers casino: deposit spending time and wagering. You’ll find detailed instructions in the Help Center and you can also ask a customer support agent for assistance.Self-exclusions at BetRivers casino are for periods of between one and five years. You will no longer be able to gamble at any online casino in Michigan once this is done. If this is too long you can opt for a cooling down period of between three to thirty days.You will find information related to limits self-exclusion etc. in the Help Center and the customer support team is more than happy to help but some more on-site information is needed.BetRivers casino also adds a layer of security with the verification process which you’ll need to do before proceeding with your first withdrawal and at random times during your time at the casino. You can do this by submitting documents such as a copy of your passport and a recent utility bill. As long as you comply with the gambling regulations found at Michigan online casinos you should be fine.
Safety and licensing facts
- RNG auditing seals
- Michigan Department of Health Human Services Gambling Disorder Help-line
- Responsible gaming seals
- 800GAMBLER NCPG Michigan Gaming Control Board Michigan Department of Health Human Services Gambling Disorder Help-line
- Licenses
- Michigan Gaming Control Board New Jersey (DGE) Pennsylvania Gaming Control Board West Virginia Lottery Commission
- SSL encryption
- 256-bit
- Two-factor authentication
- No
- Ever blacklisted?
- No
- Deposit wager time and loss limits
- All available
- Self-exclusion
- Yes
- Cooling-off period
- Yes
Support score
91 /100Great service but not so fast
What we like
- Detailed help center
- Available 24/7
What to watch
- Email support slow
BetRivers online casino offers support via a dedicated Help Center alongside live chat email and phone options.
Phone support via all channels is available 24/7. For email support at BetRivers online casino you’ll need to wait between 24 and 48 hours for a reply.
The customer support team at BetRivers casino tries hard to make sure we have a smooth online gaming experience but like everything else it could do with a few tweaks here and there.The responses also need some improvement – I had to ask for clarification on more than one occasion as the answers I received were sometimes vague. The same goes for phone support. Email support takes quite some time to reply but is a good option if you’re not in a hurry. One thing I liked about the customer support at BetRivers casino is the Help Center. It’s filled with articles related to common questions. The screenshots in some of them are extremely helpful – it kinda feels like a step-by-step guide. Overall I’m quite happy with the customer support offered at BetRivers casino.
Support facts
- Availability
- 24/7
- Live chat
- Yes
- [email protected]
- Phone
- 1 (800) 563-0241 (PA)
- On-page support
- FAQs
Usability score
93 /100Easy to use on any screen size
What we like
- Quick registration process
- iOS and Android apps
- Recovery questions added
What to watch
- Basic filtering system
Registration at BetRivers is via a three-step form or you can sign up via fast registration using an existing Casino4Fun account. You’re required to set up two security questions for easy future account recovery.
BetRivers casino is available on desktop tablet and mobile through any browser or via their iOS and Android apps. Most of the desktop games are available on mobile including live dealer tables.
Navigation around the site is quite intuitive and games are split into basic categories. If you’re looking for a particular game you can also use the search function.
Navigating the BetRivers casino site is quite intuitive. The contrasting colors are easy on the eye and everything is clearly laid out. The filters are basic but there’s also a search function if you know the name of the game you want to play.As long as you have a stable internet connection you can enjoy the games at BetRivers casino US from any device. I was very pleased to see an almost complete games library available on mobile. The mobile app is every bit as easy to use as the desktop version and I found it very well designed for play on the go. The three-page registration form is simple – you’ll only need to include the necessary information. I do like that they ask you to set security questions as it adds a layer of security.My only complaint is that it would be nice to have more filters to be able to choose games based on their theme or feature but other than that – top-notch!
Usability facts
- Mobile app
- iOS Android
- Mobile games availability
- 99%
- Ease of navigation
- Excellent
- Game filters
- Yes
- Search function
- Yes
- Loading speed
- 0.5 sec
- UX and UI rating
- Good
- Other products
- Sports Social casino
Scores from other review sites
Aggregated third-party scores published with the original review. Combined average: 85%.
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96
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