High 5 Casino Review

High 5 casino review General

High 5 casino review
79/ 100 Expert rating
250 Game Coins + 5 Sweeps Coins and 600 Diamonds CA players accepted

High 5 Casino is a free-play casino site that offers regular ongoing promotions in 46 US states.

Operated by High 5 Games this site offers 1200+ games including exclusive slots using High 5’s bespoke software.

In this High 5 Casino review we will explore everything you need to know about claiming High 5 Casino’s regular free Game Coins customer support transactions and how it compares to other sweepstakes casinos.

Pros and cons

✅ Offers live games

✅ 1200+ games

✅ Low minimum purchase

    ❌ Only three software providers

    ❌ Subpar website usability

    ❌ Slow loading speed

High 5 casino review General ratings

79/ 100 Expert rating
80 bonus rating
78 games rating
80 software rating
79 safety rating
91 mobile rating
75 support rating
64 usability rating

High 5 casino review Playscore

79% Playscore

90

the-grueling-truth-logo

84

covers-logo

83

casino-guru-logo

60

trustpilot-logo

High 5 casino review General Info

Launch date
2012
Company behind
High 5 Games

Bonus rating

80/100 Strong bonus with accompanying boost options

✅ Rapid rewards

✅ Easy-to-claim promos

✅ VIP program

    ❌ Unclear terms and conditions

Right from the offset I was happy to see that you don’t need to use any High 5 Casino promo codes to claim any bonuses found on the site.The welcome bonus is very good but not the largest out there which is a little disappointing given High 5 Casino’s stellar reputation. Sweeptastic has a much larger no-deposit welcome offer giving players 10000 LC with a further 17777 LC plus 10 SC once your account is set up.At High 5 Casino the welcome bonus is 250 GC and 5 SC which is a smaller and less exciting bonus for newcomers. Like Sweeptastic though it does have daily rewards in place. It’s also vastly superior to other social sites such as WOW Vegas which only has 1 SC awarded. High 5 Casino does fall a bit behind with its clarity on its terms and conditions which certainly need to be more visible and easier to find.

Games review

At High 5 Social Casino there are more than 1200 games. These are mainly slots and jackpot games with various in-game bonus features available.

There are also virtual table games on offer at High 5 Casino. This is a much smaller selection of games and includes roulette blackjack and baccarat in several different variants.

High 5 Casino also offers a modest selection of live games. Most social casinos tend not to offer live games to their players so High 5 Casino is a true exception here.

The number of games available at High 5 Social Casino is limited to the loyalty level that players are at. Players higher up the levels unlock access to more games.

Game types

Slots

Slots

Roulette

Roulette

Jackpots

Jackpots

Blackjack

Blackjack

Baccarat

Baccarat

Table games

Table games

Live Roulette

Live Roulette

Live Blackjack

Live Blackjack

Games rating

78/100

✅ Loads of slots

✅ Jackpot games available

    ❌ Limited by loyalty level

Again I found this to be a solid entry for High 5 Casino though I will admit to expecting a bit more. Given that this won the EGR Social Casino of the Year 2023 award I’d prefer more diversity.As it is there are more than 1200 games available but these are predominantly slots. Now there’s nothing inherently wrong with that after all most of the games on Stake.us are also slots. Some variety however is still important if High 5 wants to be a leader in the iGaming market. It doesn’t help that this selection is also limited by locking games behind loyalty levels. It’s frustrating to see a game you like stuck behind a wall.

Games Software

High 5 Casino is the spin-off casino from an established game supplier. As such the vast majority of titles found here are from their bespoke software High 5 Games.

There are other top-name brands found on High 5 Casino too NetEnt and Pragmatic Play. As this social casino uses games from top developers there’s no need to download any of them to play. This is in an instant-play casino.

All the available games are compatible across a range of devices. These games can be played in mobile tablet or desktop form.

Available software

NetEnt

NetEnt

Pragmatic Play

Pragmatic Play

High 5 Games

High 5 Games

Software rating

80/100 Brand loyalty over quantity

✅ Bespoke software

✅ Instant play

    ❌ Limited software providers

High 5 Casino is in a bit of a tough spot here. High 5 Games made this casino to promote their games and don’t want to give a platform to their competitors. The problem is that the selection ends up being quite limited.The good stuff first: High 5 Games are a top provider and it’s great to play their excellent games on their own platform. Once you’ve played the first few hundred slots though the games do start to feel a bit samey.This is why variety is important even for someone as big as High 5 Games. Having NetEnt and Pragmatic Play here helps but it’s still miles behind Pulsz casino with its 13 software providers. Pulsz ends up having a game collection that’s a lot more rounded as a result. I get it High 5 Casino exists to support High 5 Games. If the casino wants to stand out from the rest though it will need to get some more software providers.

Payment methods

Even though this is a free-play casino it’s still possible to make small purchases on the site. Ideally there should be more than 10 payment methods from trusted providers to show that this is a safe casino whilst giving the players loads of options.

High 5 social casino doesn’t have that many options but it does offer some of the more pertinent payment methods out there including speedy e-wallets like PayPal. It’s also possible to make card payments using MasterCard Visa Amerian Express Skrill and Trustly.

The cheapest bundle is $1.80 though keep in mind this is a play-4-fun social casino so no purchases are necessary to play games. Players who win SC can redeem them for cash or gift cards.

Deposit methods

Visa

Visa

MasterCard

MasterCard

American Express

American Express

PayPal

PayPal

Skrill

Skrill

Trustly

Trustly

Withdrawal methods

Visa

Visa

MasterCard

MasterCard

American Express

American Express

PayPal

PayPal

Skrill

Skrill

Trustly

Trustly

Payments rating

81/100 A small but comprehensive selection

✅ Low minimum purchase

✅ Prize redemption available

    ❌ Limited options available

    ❌ No cryptocurrency

This was one of the better sections of the site for me as there are some good payment methods on offer here.With six different options High 5 sweepstakes casino is just behind BetRivers Casino4Fun which has seven. Impressively High 5 beats out the likes of Fortune Coins which only offers four payment methods.Realistically though I’d like to see a few more options when it comes to payments. Maybe in the future this site will even add crypto into the mix.

Safety features

The parent company is a well-known slot provider with licenses with the New Jersey Division of Gaming Enforcement Michigan Gaming Control Board West Virginia Lottery Commission and Pennsylvania Gaming Control Board.

High 5 Casino itself protects players with SSL encryption with SHA-256 encryption on the gambling site. There are also responsible gambling policies in play like a self-exclusion policy.

While it uses top game suppliers there is no information on the RTP of the games nor is there any information on the RNG auditors in the terms of use proving that the games are fair.

Safety rating

79/100 Good but could be better

✅ SSL encryption

✅ Responsible gaming protocols

    ❌ No verification process

    ❌ Lacks RNG seals

For the most part I don’t have too much to complain about here. High 5 Social Casino makes sure that it adheres to all the requirements set out by each state. As such there are four states it doesn’t operate in in compliance with these regulations.High 5 Casino does a good job of protecting player data through 256-bit SSL encryption though Funrize casino stands out with a whopping 2048-bit encryption. Similar to Gambino there’s no need to provide any banking details to the social casino here. You can register using Facebook Google or even your Apple account.As with other social casinos there’s no need to have a licensing body. With 30 million players and an EGR award though this one is very popular.

Customer support

At High 5 Social Casino there are four different support options. Players can get in touch via email or by phone or they can check out the help desk and FAQ sections to find the solution themselves.

However while these options are available 24/7 wait times do vary. Unfortunately there is no live chat available for players to get a quick response from.

The FAQs are not the most intuitive. They can be a bit confusing and don’t cover all topics like payments very well.

support facts

Customer support availability
24/7
Live chat
No
Email
support@high5casino.com
Contact number
+1 201-825-1711
On-page support
FAQs Help section

Support rating

75/100 Not the best available

✅ Email and phone

✅ 24/7 support

    ❌ No live chat

    ❌ Confusing FAQs

I will say that I was impressed to find not only an email but an embedded form too. Even better there is a US phone number for players to use.I am also giving points to High 5 for the sheer number of social channels at your disposal with this site. You can use Facebook Twitter Instagram and Discord.This is more on par with sites like Pulsz which also has several different social media options but also 24/7 support. I’d like to see live chat in the future to boost this score.

Usability

High 5 Social Casino has a very bright flamboyant design. It’s very brightly colored with a range of large clickable buttons across the site as a whole.

The High 5 Casino app is available for both Android and iOS and offers a similar interface and design to the main desktop site. It’s also possible to access the site via your mobile browser through Facebook.

All the games and promotions are available on the app platform as well however there are no additional bonuses for mobile users.

The menus are rather minimal and do not have many options in them. Additionally the game section does not have much in the way of categories. You can see how many games are available to you as well as the level you need to attain to unlock all other games.

The site has very slow loading times. It’s very graphics-heavy which may be a contributing factor to the slowness of this social casino.

Usability rating

64/100 Unfriendly and slow-loading

✅ Native mobile app

✅ Big buttons

    ❌ Very slow to load

    ❌ Confusing layout

Without question this is one of the more confusing sites out there. It’s very hard to find your way around and even the help section is not intuitively laid out and I am not a fan.I do like the bright bold colors but I wish more thought had gone into the layout as a whole. High 5 Casino needs to make the site more user-friendly rather than focusing on the look of the thing.In direct contrast to High 5 Casino BetRivers Casino4Fun has straightforward navigation throughout the site. Not only that it’s got an excellent mobile UX. High 5 should take note.It’s not all bad though as the game section was at least very clear as to which games were available for you to play similar to the best sweepstakes sites around. It was also great to see High 5 sweepstakes casino offering a mobile app. Not every social casino does and even ones that do like Gambino don’t always have such a smooth experience. It’s a strong effort as it’s compatible with all devices. I would still like to see some improvements in loading times to the High 5 app if I am to continue using it and not the desktop version.

High 5 Casino is a free-play casino site that offers regular ongoing promotions in 46 US states.

Operated by High 5 Games, this site offers 1200+ games, including exclusive slots using High 5’s bespoke software.

In this High 5 Casino review, we will explore everything you need to know about claiming High 5 Casino’s regular free Game Coins, customer support, transactions, and how it compares to other sweepstakes casinos.

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