Resorts Online Casino Review

Resorts online casino review General

Resorts online casino review
85/ 100 Expert rating
100% up to $1000 Players from your location are not accepted

Resorts online casino was the first iGaming Lounge in AC to introduce patrons to online casino games coming 35 years after they opened the first legal casino in Atlantic City.

With 1500+ games and an up to $1000 welcome bonus will their decades of experience give these casino veterans the edge compared to other online casinos in NJ? Let’s find out in this Resorts online casino review.

Pros and cons

✅ 1500+ games

✅ Up to $1000 bonus

✅ Live streams from NJ

    ❌ No advanced game filters

    ❌ No 24/7 customer support

    ❌ High wagering requirements

Resorts online casino review General ratings

85/ 100 Expert rating
85 bonus rating
87 games rating
83 software rating
88 safety rating
91 mobile rating
86 support rating
89 usability rating

Resorts online casino review Playscore

84% Playscore

95

gambling-com-logo

90

playing-legal

88

betting-usa-logo

82

america-gambles-logo

80

nj-games-logo

80

nj-online-gambling-logo

80

vegas-insider-logo

80

Resorts online casino review General Info

Launch date
2015
Company behind
Resorts Digital Gaming LLC

Bonus rating

85/100 Great welcome bonus but high wagering requirements

✅ No deposit bonus

✅ Large first deposit bonus

✅ Five tiers rewards program

    ❌ High wagering on bonuses

I like that the minimum first deposit is just $10 to claim the generous 100% match sign up bonus. This is on par with operators like BetMGM. Not so good is the high wagering requirements involved here. Your best bet is to play Resorts online casino slots which come with 30x wagering requirements as opposed to the crazy 150x on video and table games. Having said that I like that the online casino promotes some of its weekly/monthly online casino promotions on the website. It gives you a good idea of what’s waiting for you as a returning player.You don’t need to register an account to see these while the bonus rules for each promo are easy to find and understand. I like this level of transparency. Overall the Resorts casino bonuses are consistent with the rest of the US market and deserve a rating of 85.

Games review

Resorts online casino has over 1500 online casino games available.

The library includes over 1400 online slots 36 live casino games and 68 table games. Among these are 158 jackpots slots and 50 Slingo games.

The mobile and desktop version has the same number of games with demo versions available for most of them. You don’t need to register an account to play demo versions. There are also a scattering of exclusive slots.

Popular games like bingo keno and online craps are missing from the library.

More Resorts casino games info

Games facts

Expert’s pick
Slingo Lightning
Slots
1400+
Popular slot
Trial by Fire
Jackpots
158
Top jackpot
Mega Jackpot Siberian Storm
Table games
68
Popular table game
Baccarat Professional Series
Live games
36
Popular live game
Live Blackjack
Average RTP
95.54%
Demo-play availability
Yes

Game types

Slots

Slots

Live Roulette

Live Roulette

Live Blackjack

Live Blackjack

Live Baccarat

Live Baccarat

Video Poker

Video Poker

Baccarat

Baccarat

Blackjack

Blackjack

Roulette

Roulette

Games rating

87/100

✅ 1400+ slot games

✅ Demo versions available

    ❌ No keno bingo craps

Resorts online casino has more than enough games to keep you entertained for hours on end. The library currently stands at well over 1500 games with more titles introduced each month.Not all the games have demos but the important thing is that you can test the games first before using your own money. Missing from the game catalog is craps keno and bingo. To make up for this Resorts online casino has a selection of titles by Slingo which is like playing slots and bingo in one. I also found a few virtual sports games hidden amongst the slots section.The Resorts live casino games are from Evolution and most of these are available from 11:00 AM to 03:00 AM (EST) daily. I like that the games are streamed live from two locations in AC: the Resorts casino floor and a studio near the boardwalk.All in all the Resorts casino games get a thumbs up from me. No online casino is perfect but I think the online casino has done well to make sure there’s something for everyone.

Games Software

With 19 software providers on the books Resorts online casino is among the upper end of the US market. It is listed as one of the best NetEnt casinos right now.

 

Resorts online casino has seven of the top software providers. These include NetEnt High 5 Games IGT SG Digital Konami Slingo and WMS. There is no bespoke software provider while the live dealer games are provided by Evolution.

Other recommendable software studios at Resorts online casino are NextGen Inspired NYX Lightning Box Ainsworth Everi Big Time Gaming Spin Games Incredible Technologies AGS and Side City.

Software facts

Most popular slot software
High 5 Games
Number of software providers
19
Live providers
1
Most popular live software
Evolution
Bespoke software
No
Download required?
No

Available software

Evolution Gaming

Evolution Gaming

SG Digital

SG Digital

Everi

Everi

Inspired Entertainment

Inspired Entertainment

Big Time Gaming

Big Time Gaming

IGT

IGT

NetEnt

NetEnt

AGS

AGS

Software rating

83/100 Great variety of game studios top options missing

✅ Seven top game studios

    ❌ A few big studios missing

    ❌ No exclusive software

Resorts online casino has done well to include seven of what I consider the upper crust of software providers in the US. The live casino games from Evolution make the software selection even more attractive. Some of their games are even streamed directly from the casino floor at Resorts AC. However some studios are missing and I can’t help but wish  Playtech were on the books. Keep in mind most online casinos in NJ don’t have these software providers. You won’t find bespoke software here either. Yes there are some exclusive games but these are from software providers such as NextGen. 

Payment methods

There are nine casino payment methods available to make a deposit at Resorts online casino.

Resorts allow you to fund your account using PayPal Visa Mastercard ACH online instant bank transfer VIP Preferred or Resorts Play+ Card. If you’re based in New Jersey you can also visit the Resorts Casino cage in Atlantic City.

Deposits to your Resorts casino account are typically processed instamntly. The online casino recommends using ACH and the Resorts Play+ Card.

Meanwhile not all payment methods are available for withdrawals. Here you can use VIP Preferred ACH PayPal Resorts Play+ Card Online Bank Transfer and visiting the Resorts Casino cage in Atlantoc City open 24/7.

Withdrawals typically take 3-5 business days to process and while you may think this is slow it is on par with other online casinos in NJ.

Payment facts

Number of payment methods
9
Popular payment
ACH Network
Minimum deposit
$10
Maximum deposit
$50000
Average deposit time
Instant
Minimum withdrawal
$10
Maximum withdrawal
$50000
Average withdrawal time
72 hours +
Deposit fees
No fees
Withdrawal fees
No fees

Deposit methods

Visa

Visa

MasterCard

MasterCard

PayPal

PayPal

Play+

Play+

VIP Preferred

VIP Preferred

PayNearMe

PayNearMe

Bank Transfer

Bank Transfer

ACH Network

ACH Network

Withdrawal methods

PayPal

PayPal

Play+

Play+

VIP Preferred

VIP Preferred

Bank Transfer

Bank Transfer

ACH Network

ACH Network

Cash at Casino Cage

Cash at Casino Cage

Payments rating

71/100 Good payment methods withdrawals on the slow side

✅ No casino payment fees

✅ In-person payments 24/7

    ❌ Slow withdrawal times

The Resorts online casino has a good mix of safe and reliable payment methods to choose from including in-person payments in Atlantic City open 24/7.There are currently nine different payment methods. These include 5 out of the top 10 methods in the US. Missing are Amex PaySafeCard Skrill Discover and Neteller. That’s still pretty good compared to other US online casinos that average 10. I do have one complaint though. The withdrawals generally take 3-5 business days to process. I know this is due to the policies protecting transactions to and from the casino. On the bright side in-person withdrawals are processed much quicker allowing Resorts to be a same day withdrawal online casino.Another pet peeve is the fact that not all payment methods support withdrawals. Want to use your debit or credit card? Not a chance! Slow withdrawals and a lower-than-average range of payment methods have led me to a rating in the 70s here.

Safety features

The online casino is part of Resorts Casino Hotel in AC alongside Mohegan Sun a reputable establishment with a long history. It is licensed and regulated by the New Jersey Division of Gaming Enforcement adhering to its all the latest responsible gambling rules.

As a licensed operator Resorts online casino is subject to regular game and revenue audits by the NJDGE. In addition New Jersey gambling law requires operators to have a responsible gaming policy and its terms and conditions clearly laid out.

safety facts

RNG auditing seals
NJDGE
Responsible gaming seals
800Gambler ICRG
Licenses
New Jersey Division of Gaming Enforcement
SSL encryption
256-Bit
Two-factor authentication
Yes
Ever blacklisted?
No
Deposit wager time and loss limits
All available
Self-exclusion
Yes
Cooling-off period
Yes

Safety rating

88/100 All standard safety tools available

✅ Reputable land casino

✅ Transparent terms

✅ Licensed in NJ

    ❌ Nothing unique

Resorts Casino and Hotel in Atlantic City has a legacy to protect so I’m not surprised to find that the online casino’s safety rating is in line with other operators in the state. Another plus is the fact that you can double up on security by activating two-step verification. Navigate to the “My Account” section to activate yours. You can also set deposit and session limits from here.Lastly I like that the gambling site has posted information on how the Random Number Generators (RNG) work. They additionally mention that the games are certified by Gaming Laboratories International (GLI). It’s a pity I had to search for the info in the help section. One final note: the website is protected by SSL encryption. All New Jersey online casinos use technology to keep your personal and financial information secure.

Customer support

You have four support channels available at Resorts casino NJ: email live chat the support centre and phone. The support team isn’t available 24/7 but you can email them whenever you need them.  

We tested the customer support response time extensively during this Resorts online casino review.

Naturally live chat had the quickest response time (around 3 minutes) followed by phone support ( about 10 minutes) and email support (2-24 hours – depending on the time of day).

support facts

Customer support availability
24/7
Live chat
Yes
Email
support@resortscasino.com
Contact number
+18 449 904 263
On-page support
FAQs and Help section

Support rating

86/100 Excellent support channels but no 24/7 live chat

✅ Four support channels

✅ Sticky support icon

    ❌ Support not 24/7

My interactions with the Resorts casino support team were good even when I’d contact them at 10 PM. All live chat correspondence is sent to your email address which is on par with other NJ operators such as Virgin and Mohegan Sun. That makes it easy to refer back to chats if something’s not clear the first time around.I deducted a few points from the customer support rating because there is no 24/7 live chat. However the team is available until late each evening so that won’t bother regular player. Plus I never waited more than 10 minutes for a customer support agent to join a phone call. The FAQ section covers many different topics from payment methods to technical and account settings. The only thing that stops me from giving customer support a higher rating is this simple fact: none of the support channels are available 24/7.

Usability

You will need to fill in a simple two-part form when signing up with Resorts casino with details such as your name mobile number and address. Upon completing the form you’ll also need to input the last four digits of your social security number.

You can fliter games via basic categories such as jackpots or Megaways or use the search function to find the titles you want to play. There are no advanced filters but you can order the games by A-Z top rated or Resorts favourites.

The Resorts casino ap is availble to download for both iOS and Android platforms. It offers a very similar experience to the desktop version with identical navigation options.

Usability facts

Mobile app
iOS Android
Mobile games availability
100% of games
Ease of navigation
Very easy
Game filters
Yes
Search function
Yes
Loading speed
0.2 sec
UI and UX rating
Fair
Other products
Sports

Usability rating

89/100 Overall satisfactory user experience

✅ Simple sign-up process

✅ Fast loading games

✅ iOS and Andriod apps

    ❌ No advanced filters

The registration process is in line with the rest of the US market while claiming your welcome bonus is just as easy. Should you get stuck click the customer support icon – which is sticky on all pages for your convenience. I mentioned in the game section that you will not find advanced game filters at Resorts casino NJ. That said there is a basic search bar so finding a specific game is not all that difficult. Alternatively you can navigate to the different game sections. These include slots live dealer megaways table games and jackpots. Here you can launch demo games without even registering an account. Not bad! Resorts online casino seems to have done enough to compete with other mobile casino operators. The desktop casino and mobile app for iOS and Android share the same interface. Ok there are a few minor differences but the overall navigation is similar. That means you can switch between devices and play without a hitch. Resorts online casino is not doing anything different in terms of usability. What they have done instead is create a gambling site that works well for US customers.

Resorts online casino was the first iGaming Lounge in AC to introduce patrons to online casino games, coming 35 years after they opened the first legal casino in Atlantic City.

With 1,500+ games and an up to $1,000 welcome bonus, will their decades of experience give these casino veterans the edge compared to other online casinos in NJ? Let’s find out in this Resorts online casino review.

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