Tropicana has an impressive catalog especially compared to other online casinos that sit around the 800 slot range (Ex. DraftKings).The variety here is also impressive with slots jackpots megaways table games live games and even slingo on display. There are some specialty games missing like keno or sic bo but most players should find plenty to enjoy here.The impressive number of table and live games really helps the casino to stand out as well. Overall this is an excellent offering and Tropicana really earns its score here.

Whilst the casino has fewer software providers than some of the best online casinos in the US the number is pretty average for the iGaming market. In comparison Unibet has 20+ software providers.The casino earns some points with its live software. Evolution Gaming is the top choice in New Jersey making it a great choice for Tropicana casino. On a positive note I like seeing card and table games by Roxor in the mix. More often than not NetEnt and SG Digital are the preferred game studios for blackjack roulette and video poker. Here you will have all three available – a major plus!Roxor has additionally developed a selection of bespoke games. These can be played at both Tropicana and Virgin so maybe they’re not as bespoke as one would imagine but they’re a joy to play.

New Jersey online casinos are quite competitive when it comes to deposit limits.Tropicana Atlantic City Online comes out on top in my opinion with a minimum deposit of just $5. This is fantastic when you consider the industry average is around $10 (Unibet SugarHouse) with some operators even going up to $20.Another plus is that no fees are charged when transferring funds to and from your account. However there may be additional charges when using your debit or credit card – which is common in the US.I like that players have a range of safe and reliable payment methods to choose from even though popular methods are missing. Where the gambling site fails to compete is the number of withdrawal methods to choose from – there are simply too few options here.The payment policy is transparent and easy to find but I did need to reach out to customer support to learn exactly what the deposit and withdrawal limits are – a little disappointing when they can include this type of info on the gambling site.

While all NJ online casinos are licensed and regulated by the NJDGE not many of them can claim to adopt the same safe gaming practices as Caesars Entertainment. Tropicana Atlantic City Online is ahead of the pack in this regard with their own responsible gaming program.In truth there is only so much that an online casino can do to promote safe gambling but subscribing to the same safety measures as one of the top land-based venues on the planet is a plus and has contributed to Tropicana being one of the most secure online casinos out there.This includes using scientific data to develop and implement better policies and procedures.There is room for improvement though especially when it comes to information on how the games are tested for fairness. The responsible gaming page fails to mention how the NJDGE audits the payout percentages or how each game’s Random Number Generator (RNG) works.Otherwise there’s no reason for concern. The online casino is licensed in NJ receives mostly positive reviews and adheres to strict responsible gambling policies as part of a reputable land-based venue.

All in all the customer support channels are really good. I tested each support channel and found the quality of responses to be on par with other operators even if email responses were a little slow.The answers I received from the support agents were generally good especially for easy yes or no questions. It was only when I requested detailed information such as the full deposit and withdrawal limits that the support agents came across as impatient – which is perhaps why I didn’t give Tropicana’s customer support the full 100 marks.That being said live chat transcripts are forwarded to your email address in case any further correspondence is needed – a plus!My only criticism goes to the FAQ section. While topics such as “How can I send my identification documents?” are explained in detail there were a few occasions where no information was available especially regarding deposit and withdrawal limits.

Rating the user experience starts with the registration form – thankfully the entire process takes less than 5 minutes which is on par with other US operators. I received my welcome email in even less time and claimed my Tropicana casino bonus just as quickly. I was off to a good start.But then it all came undone: because the site is just quite slowLoading 1000+ games causes the site to chug along and whilst they do help the filters can only do so much to speed up the process.Another pet peeve is that customer support isn’t sticky on all pages. You’ll need to navigate to the help section to click the live chat icon. On a positive note the promotions page is a one-stop-shop for everything you’d need to get started from the welcome bonus to information on Caesars Rewards. An added bonus is that one click is all it takes to jump from the games to the promotions page. The mobile app is just as good as the desktop version and comes with all the games which is a huge plus. I’m not a big fan of having to download an APK from the browser for Android as the Play Store guarantees a level of safety but the app itself works great.