TERRIBLE!!!

• Built up an accumulator game to the tune of £1500 and just before the game was about to pay out they blocked me from playing and requested the following unrealistic extensive list of documents to include 3 months of bank statements showing ALL transactions:Verifying your Identification (ID)Provide a digital photograph of your driving licence or passport that clearly displays:• Document number (licence number passport number) your full name and date of birth.• No black/blurred portions (all details must be in focus)• All four corners of the document (i.e. no cropping)• Expiry date that has not passed• Front and back of the ID card or licenceVerifying your Debit Cards ending *7050 and *7043To assist us in completing this process could you please upload a clear copy of the front and back of your credit/debit card using the following link: Bank Card linkUsing this link you don’t need to mask any of your personal information this will be done securely for youIf you share your credit card information via email we will need to cancel it and request that you re-upload it using the link provided aboveProviding Source of Wealth (SOW)• Your last three months payslips as PDF files - twelve payslips if you are paid weekly• Your latest P60 or 100% completed self-assessment tax return• Dated proof of an award/payment made to you• We dont accept screenshotsVerifying your Address (POA)Please provide a bank statement or utility bill:• This must be dated in the last 3 months• Be either a digital photo of an example received through the post or an original PDF file• We dont accept screenshots• All four corners of the document (i.e. no cropping)Verifying your Bank Account ending *XXXX• Supply an original PDF (you can download this from your bank website or app) or a digital photo of a physical bank statement received through the post• We dont accept screenshots• The document must show the account holder name account number and sort code all transactions made to 32Red and be dated in the last 3 months. All four corners of the bank statement must be visible.• We need a minimum of 90 days (latest 3 months) showing all transactions Verifying your Bank Account ending *XXXX• Supply an original PDF (you can download this from your bank website or app) or a digital photo of a physical bank statement received through the post• We dont accept screenshots• The document must show the account holder name account number and sort code all transactions made to 32Red and be dated in the last 3 months. All four corners of the bank statement must be visible.• We need a minimum of 90 days (latest 3 months) showing all transactionsPlease be advised that we do not accept screenshots of any requested documents.

The site has changed for the worse

• The site has changed for the worse it was a lot more fairer a few years back. I enjoyed playing just never seem to win nowadays.

Kept £5000 off my money

• Kept £5000 off my money Got an email following stating this - Following a thorough review we regret to inform you that the documents provided are unsatisfactory. As per our Terms and Conditions — specifically clauses 14.2(k) 14.4 15.1 and 15.4 — you are not entitled to the requested funds. Consequently your account will remain blocked and we will not be continuing business with you.If you wish to challenge this decision we require the following new and clear documentation:A crystal-clear photo of your IDA crystal-clear photo of the same ID held next to your face using only your thumb and index finger. This selfie must be taken in front of your house with the house number clearly visibleA crystal-clear photo of a valid posted Proof of Address (PA)A crystal-clear photo of the same PA held next to your face using only your thumb and index finger. This selfie must also be taken in front of your house with the house number clearly visibleWhy let me deposit and block me out ? The worst betting company I have ever come across please do not use

-£4993 and still get to £190 and takes…

• -£4993 and still get to £190 and takes every penny with out a single go a joke doesn’t even come close to how I feel about this site I keep trying to give it the benefit of the doubt like I’m not this unlucky something surly has to give and every single deposit not even close to £900 bk never mind any Wete near the £5000 I’m almost down just dead rong and not genuine what so ever

Evidential Cheating IMO

• Honest review based on my opinion using this website for very many years.I DO NOT LIKE what I percieve to be the extreme controls over you winning anything big. Now dont get me wrong Ive had many decent wins on 32RED You can too Ive even won one of their little extra jackpot games you can opt in for whilst you play for 10p a spin.Heres my issue. A couple years ago I complained because when I maxed out Thunderstruck 2 for the biggest potential bonus round they basically removed the game from my account and stopped me playing it. It wasnt removed from their website literally it was only removed from my account. I logged in one time under a VPN and the game appeared again then disappeared I could see the game whenever I wasnt logged in but when logged in the game was gone I even had someone else check if they could play on their accounts and the game was available. That was my first annoyance.Then I noticed their free to enter Tipping Point game would appear when not logged in but when logged in nowhere to be seen.I had a situation a few weeks ago where I maxed out one of their Big Bass Bigger Bass games landed a bonus and managed to pick 4 fish which revealed 4 extra bonuses on top of that so I instantly knew I was in for a big payout from a £1 spin with the extra free spins extra high paying boat symbols 3x minimum on all values and starting from level 2. Nope...... To my horror not a single high symbol boat win came in not a single collection I won £1.80 from my £1 spin on that BIGGER WIN Bonus round thats a payout of 0.80... UNBELIEVABLEI then landed a bonus on Fire Forge the same day which advertises a whopping win potential of 50000x. On 12 Free Spins off a £1 bet I won £4.They have a game called ThreeFold The Gold I maxed out the bonus multipliers on it weeks ago and still its not dropped a bonus in for me and quite visually plays worse than when I started.They have a new game called Explosive Frenzy. Looked pretty fun was giving the gold money symbols often until it then maxed out the 10x multiplyer win potentially and suddenly every single day it was doing nothing 50p spins 60p spins £1 spins...... every single time I played the money values were nowhere to be seen and no longer dropping in. Today I played again knowing I have a 10x multiplyer just waiting to drop? Nothing happening the second I switched down to 20p spins it landed in and gave me about £4.The talk is these games are meant to be random using maths and number generators for payouts. No chance that is even feasibly possible from what Ive seen. Its impossible to trust this company now giving the consistancy of screwing you over when you max out the best win potentials.

Awful payouts and bonus frequency.

• Played for first time and put about £160 straight through 1 slot with only 1 bonus of which only gave £5. It seems they never pay out more then u put in and dont even give u chance to get a good win as the bonus is non-existent. Stay away from this site theres plenty out there that are 50 times better. Surprised they havent been investigated or shut down for ripping off people and scamming them.

What a rip off

• I have been on this site several times now I find that they throw you out when you are winning so you have to start over that is a red flag out of the several times of being on this site you can never win it is a proper rip off I play on many other sites this is the worst I would advise everyone to avoid like the plague.

Today I returned in the hope things had…

• Today I returned in the hope things had changed and you had a chance of winning sadly nothing has changed local money lenders are less corrupt

I joined and played live roulette for…

• I joined and played live roulette for 10 minutes. I chased number 3 for many spins losing £100 plus. Then when number 3 came in and I had £4 on it instead of paying out they refunded the £31 total I placed and advised the bet had been voided. 32red has third party contractors doing the live spinning and they said they could do nothing about it - complete scam company - cost me £100! - a criminal organisation you must avoid!

Title32Red Failed Me When I Needed Safer Gambling Support Most

• Title: 32Red Failed Me When I Needed Safer Gambling Support MostReview:I trusted 32Red to uphold their Safer Gambling obligations. Instead I was left exposed during a vulnerable period—and they only intervened after over £5000 had already been cycled through my account.Between 29 August and 13 September I deposited and withdrew repeatedly including a £2600 withdrawal followed by a £1900 redeposit within hours. This pattern clearly signaled escalating behavior. Yet 32Red did nothing until it was too late. My account was blocked mid-gameplay after the damage was done.They now claim a Net Deposit Limit of £1500 was in place—but I was never made aware of it and it didn’t stop me from losing thousands. Their response feels like a retroactive excuse not a proactive safeguard.I’ve escalated my complaint to eCOGRA (Incident: 250921-002795) and will pursue further action if necessary. 32Red has ignored all follow-ups since 23 September. No refund. No accountability. No transparency.If you’ve had similar experiences—especially around blocked accounts ignored complaints or failures in Safer Gambling—please speak up. This isn’t just about me. It’s about protecting vulnerable players from systemic neglect.

AVOID

• AVOID! AVOID! AVOID! Youll never win on this website. The payouts (if you ever get any are atrocious! Lucky to even get your stake back!) Ive never had a single win on this site absolute garbage!!!

SCAM SCAM SCAM do not use this site

• SCAM SCAM SCAM do not use this site. Happy to receive my deposits and as soon as I tried to withdraw they blocked my account. Gave them all the information they requested and still will not allow me to withdraw. Looking at all the reviews they do it to everyone. Disgusting they are getting away with it!

absolute garbage

• absolute garbage. bonuses are shit too x50 wager etc.

This goes back a few years...

• This goes back a few years but after reading the reviews it resonates so thought I would let you know my story I played at 32 red a few years ago (playing daily) where you could deposit larger sums etc (UKGC wasnt as strict) . I played won and lost which gambling is all about then one lucky evening in November I won £100k off £5k of deposits on live games from memory I requested the withdrawel and got a phone call the day after to congratulate and to see if they could send some champagne to celebrate. A few days later the withdrawal dropped in my account and so did the champagne they also mentioned on the call event hospitality such as football matches etc. I decided to restrict my deposit level (so not to give it all back) a few days later I was locked out of my account and when contacting them was told its a business decision to close its funny how casinos love losers but when you win everything changes. Its not surprising to read on here how they are treating their customers who are posting on here as they were poor years ago

Worst online casino I ahave ever played…

• Worst online casino I ahave ever played on steer clear punters save your money

AVOID!!

• AVOID!!! Please I hope people who are thinking about making any account eith this company please dont!!! I have been a verified customer for years and I choose to deposit and immediately after within seconds they restricted my account and I was unable to get my money returned biggest scamming company please please dont sign up to they false information and promos and be scammed

Stay far away from this site

• Stay far away from this site there complete ripp offs and have fallen down the pecking order in the last few years promotions and rewards are non existent the chat room staff are all unprofessional and stick together when they target you. Pamela a supervisor seems to answer and run everything there just about taking your money with no customer loyalty worse casino online now by far and I use many I permanently deleted my account I probably deposited with them £2000 a month and all Ive received in 4 months is 2 free spins if you complain about a member of staff and want to take it further Pamela answers to everything not letting you speak to other supervisors shes by far the most unprofessional supervisor Ive ever known. They are all bullies behind the desk that target loyal customers like I say Ive deposited and wagered over £50000 over the last 2 years and I have not received a single reward for my custom when I reached out to them I was accused of gambling for promotions and rewards only even those I never received nothing from them when I was trying to make a complaint against the agent by messages and phone it was weird that Pamela answered to everything I complained about for a good two weeks after I made this complaint they targeted my account and cut my winnings down drastically and there stupid daily tipping point game I was also targeted on Ive been playing it nearly everyday for 4 months and all Ive dropped is 2 chips which I received 2 free spins before I complained I was getting upto 10 to 25 free spins daily then suddenly none please please take it from me that 32 red casino is not worth wasting your money on there a complete joke and unprofessional as they come. Try other UK sites that are much more professional and treat there customers with the utmost respect. Dont waste your time with these scammers from Malta its not worth your hard earned money

They just take take take your money

• They just take take take your money. Slots pay a pittance playing different slots for couple hours each night this week suffered around 70 quid in losses. Yet gammbling commision quite content to sit on their backside and do nothing. Players lose their money whilst they just profit from your lose. Not even given opportunity to win your money back. Something defo wrong with system.

I chose one star because zero wasn’t…

• I chose one star because zero wasn’t available. Having played many websites and not bothered or can’t afford to lose this is the worst! £400 for one feature/bonus visit on the same game I play on other platforms is definitely a scam. Beware!!! Save your money and visit any other site. It is the same in every game. Please do not use!!!!!!!!

If I could give 0 stars i would

• If I could give 0 stars i would compared to other online betting especially the slots this just sucks up your money with no bonus feature over £200. How is it random? Its not. Account closed and lesson learned the betting authourity should do a real investion into random mechanics