5 star resort and service in every respect

• Just returned from 5 nights at Bellagio. Beautiful resort. Super friendly and accommodating staff 5 star service everywhere in every respect. Overpriced but then everything in Las Vegas is.

UK creditcards not working...

• Currently problem with their website so not able to accept UK creditcards (inc for their Cirque du Soleil O show - official main seller). Have tried over a number of days and now emailed Bellagio as well as the official Cirque du Soleil world office. To be fair this is due to new UK creditcard legislation but if it is not sorted UK cardholders will NOT be able to purchase anything online from this site.

Poor Standards

• Just like a Train station so busy and staff just dont care about service.Room standards are poor our shower was not draining so it was reported twice but no action taken cleaning was not to 5 star standards.Hotel is not 5 star.

You got to try once in your life time

• Was here for a banking security conference on company expense so why not 😉. The view from the room is amazing over looking the fountain staff polite going above and beyound to hake sure you’re got what u need restaurant served food to die for. Cirque du Soleil Was amazing to watch. If you haven’t been hurry up. Maybe the possible 5 star review was coz it was on company expense lol

Jean in high limit slots was terrible

• Jean in high limit slots was terrible. Shes in the wrong industry. I think she hates her job as she was so rude and so cold to us when playing high limit slots. Youre in the customer service industry...provide better CUSTOMER SERVICE.

Bellagio charged me twice and Booking refuses to refund

• I booked a stay at the Bellagio with Booking.com and although the T&Cs clearly states that all fees are covered the hotel charged me resort fees and taxes on top. This was 7 months ago and I am still trying to get the fees back from Booking.com or the Bellagio. The Booking.com customer service tried to stall my request by asking for more and more detailed receipts which the Bellagio refused to provide. Now after 7 months of calls and emails in the double digits Booking is claiming that I cant get my money back because I used their Booking base tariff and did not opt for their premium service. Needless to say that this is not correct and the T&Cs still apply in my case. Conclusion: Booking is a total scam and I will pursue legal action.

Never stay at the Bellagio in Las…

• Never stay at the Bellagio in Las Vegas as they have no respect for disabilities and I felt greatly discriminated. Being asked to leave a bathroom because you’ve been in there for a long time trying to clean yourself up is simply humiliating.My situation occurred being at the Bellagio to purchase a ticket for a show.I have a disability (CP) and ride a Mobility Scooter and I also due to some medication I take have bowel problems. It doesn’t happen often but it can cause some accidents at not so convenient Times.Well to make a long story short I try making it to the bathroom almost next to the ticket counter but didn’t make it in time so I had some cleaning up to do.Being disabled I do not undress or dress very fast. Well as I’m in there doing the best I can to clean myself up there’s a knock on the door. It’s a man telling me that I’ve been in there for too long and I have to come out. He does not identify himself but he sounds very authoritative so through the door I explained to him that I have had an accident and cleaning myself up and I’m doing it as fast as I can. He flat out tells me that I have 15 minutes to get out of there and then he leaves.About 10 to 15 minutes later he comes back knocks on the door yell at me to come out and tell me I got five minutes. At that time I have almost cleaned myself up but I’m naked and still need to get dressed. I tell him there’s no way I can make that in five minutes that he can look under the door and see a scooter that I’m disabled. He flat out tells me that he don’t care and it doesn’t matter. I have five minutes to get out.At that time I tell him he can go ahead and call the police. I am really desperate and don’t know what to do in the situation.About five minutes later a lady comes and ask if I’m OK and if I need anything. I tell her like I told the man that I had an accident and if she could be so kind as to get me some water and a cloth it would be very helpful as I’m trying to clean everything up. She comes back with that and scooted it under the door. Afterwards I ask who the gentleman was as I would like to register a complaint due to his behavior. Unfortunatelynobody I have talked to at the Bellagio either can or is willing to tell me his name or what the cause was that a man comes into the ladies bathroom like it happened. Consequently I have no desire of ever going back to the hotel neither to ever stay there or even to see a show. As a matter of fact I felt really bad having to go back later that night for my show but as the ticket was more than $200 I still did it.I really wish that I could talk to the hotel and get the matter sorted out. I am left with a feeling That it is not safe for me as a disabled person to be at that hotel at all if I Don’t want to risk another situation like that.

Ive always wanted to stay at the…

• Ive always wanted to stay at the Bellagio when I visit Vegas. We stayed there this trip and was totally underwhelmed. The room view was not what we originally asked for and the food choices were slim compared to some of the other High End Hotels on the strip. The service was slow and inefficient when we called from our room and standing in lines to get to the rooms were insane with all the resort people. They should have resort rooms in a different area than the non-resort rooms for so many reasons and for the convenience of the guest paying for the high end stay. They charged our room $17.00 for a bag of chips that is insane. This was a one and done. We will stay at the Venetian or Palazzo next trip. Much better choices and accomodations.

Bellagio hotel

• We stayed in the Bellagio for 4 nights during July 2018 and went for a Fountain View room. The room was very clean and found the perfect balance between modern and elegant.The fountain view was incredible and I would say to anyone to pay the extra and go for this it is well worth it!On the other hand the vallet parking is not worth the extra money as you can park it yourself at the hotel for far less (bit this is typical anywhere so no complaints just noting)!Be sure to inform them of any special occasions as you may just get some freebies!Overall amazing hotel amazing place amazing experience!! Definitely recommend. Vegas... we will be back!

If you ever visit Las Vegas

• If you ever visit Las Vegas Bellagio is definitely something you NEED to visit. I dont want to spoil more. Only perhaps negative thing is that it can be a bit touristic and commercial at times but I guess its part of Las Vegas!

We had 4 nights at the Bellagio

• We had 4 nights at the Bellagio it was brilliant the staff were lovely the facilities amazing and we could have spent the whole time around the pools.If youre staying in Vegas stay here!

Fantastic

• Just spent a 3 night break in this hotel in Las Vegas hot outside cool inside so friendly staff cannot do enough for you room view was of the pool from the 19th floor room was immaculate first class 5 star hotel cannot fault it....

My mates and I had a nice time visiting…

• My mates and I had a nice time visiting Bellagio. Only downside is no major club. But restaurants and hotel were awesome. Also you cant beat the location.

The fountains and hotel were good but…

• The fountains and hotel were good but not sure what all the fuss was about really. We went in the daytime so maybe missed the best bits but it didnt wow me as I thought it would.

Phenomenal

• One of the best places to stay at in Las Vegas. We reserved the penthouse for an entire week for the New Year. Place was always clean the staff was pleasant and the fun we had was unbeatable. Worth every penny.

Best place to stay in vegas

• Easily the best place to stay in Las Vegas perfect location in middle of the strip and the fountain shows are not to be missed

Nice enough casino floor

• Nice enough casino floor although quite dated. Easy access to other venues round the strip

This is the best casino in Vegas hands…

• This is the best casino in Vegas hands down. From the fountain show to the Club to the restaurants and the tables nothing comes close for me and the service is top. Its not cheap though!

12 year gap

• This is going to breach a rule...I admittedly worked here in 2010 and loved it.However to come back as a guest 12 years later?My god! You just clearly see how good the staff are here This place blows my mind mkre as a guest than it did as a contractor.

Passez votre chemin...Rien dun 5…

• (See below in english)Passez votre chemin...Rien dun 5 étoiles. Dès le départ ça commence très mal. 2 heures pour faire 480m (et oui cest précis merci au GPS) et accéder au parking/Valet (pas assez de personnel). Enfin arrivé il faut faire preuve de fermeté pour que lon vous prenne vos bagages et quils soient déposés dans votre chambre. 45mn de check-in avec paiement du solde dès larrivée (personnel hautain et qui fait mine de ne pas vous comprendre). Enfin dans la chambre (prise avec un supplément pour avoir une suite avec vue sur le strip) et là nouvelle déception. Réservation faite avec 2 lits king size (je rappelle que tout est déjà payé !) et 1 seul lit pour 3 personnes (heureusement que nous nétions pas 4 car pas de canapé...où aurait dormi la 4ème pers. ? à même le sol ?). Retour à la réception une file dau moins une heure dattente...on interpelle le concierge qui nous demande de faire de nouveau la queue. Hors de question. On poiraute une bonne dizaine de minutes : réponse No Way - pas de solution. Merci pour votre erreur et votre manque de professionnalisme. La chambre pardon la pseudo suite ainsi que la SDB sont restées dans leur jus des années 80 les prises ne fonctionnent pas des taches sur les fauteuils pas de peignoirs et 2 serviettesAUCUNES AMENITIES - même pas une machine à café. On passera sur les prix du mini bar (24 dollars la bouteille deau cest un exemple). On pourrait en rigoler mais ça continue. Le hall est bondé il faut zigzaguer pour pouvoir avancer. Et oui le Bellagio ça se visite et le casino est ouvert à côté de la réception. Aucune distinction entre les clients de lhôtel et les visiteurs. Cela empeste la cigarette le cigare (rien contre les fumeurs mais bon je vous rappelle quil est interdit de fumer dans la rue aux USA même le-cigarette...) Partez déjeuner ou dîner ailleurs ou dites-vous que vous passerez dans le meilleur des cas environ 1h30 à jouer à la file indienne. Plus pathétique encore le jour du départ yes ! nous arrivons à nous faufiler pour prendre un encas à la petite boutique du breakfast et là on nous facture une omelette non commandée. 30mn à palabrer pour se faire rembourser. Ah la vie de palace. Bilan ? Passez votre chemin allez voir le spectacle des fontaines en visiteur & préférez dautres 5 étoiles qui respectent leurs clients.Go your way...Nothing from a 5...Go your way...Nothing a 5 star. From the start it started very badly. 2 hours to do 480m (and yes its precise thanks to the GPS) and access the parking lot/Valet (not enough staff). Finally arrived it is necessary to show firmness so that one takes you your luggage and that they are deposited in your room. 45 minutes from check-in with payment of the balance upon arrival (haughty staff who pretend not to understand you). Finally in the room (taken with a supplement to have a suite with a view of the strip) and there is another disappointment. Reservation made with 2 king size beds (I remind you that everything has already been paid for!) and 1 single bed for 3 people (fortunately there were not 4 of us because there was no sofa...where would the 4th person have slept? ground ?). Back at the reception a queue of at least an hour...we call the concierge who asks us to queue again. Out of the question. We poiraute for a good ten minutes: No Way answer - no solution. Thank you for your error and your lack of professionalism. The room sorry the pseudo suite as well as the bathroom have remained in their 80s juice the sockets do not work stains on the armchairs no bathrobes and 2 towels NO AMENITIES - not even a coffee machine. We will pass on the prices of the mini bar (24 dollars the bottle of water it is an example). We could laugh about it but it continues. The hall is crowded you have to zigzag to be able to move forward. And yes the Bellagio can be visited and the casino is open next to the reception. No distinction between hotel guests and visitors. It stinks of cigarettes cigars (nothing against smokers but I remind you that it is forbidden to smoke in the street in the USA even e-cigarettes...) Go for lunch or dinner elsewhere or tell yourself that you will spend in the best case about 1h30 playing in single file. Even more pathetic the day of departure yes! we manage to sneak in for a snack at the small breakfast shop and there we are charged for an unordered omelet. 30 minutes to talk to get reimbursed. Ah the palace life. Balance sheet? Go on your way go see the fountain show as a visitor & prefer other 5 stars who respect their customers.