Ongoing Technical Issues Misleading Promos and Unreliable Support

• I have been using Betano.ca for several months and my experience has been consistently disappointing. The biggest issue has been their Golden Free Chips promotions. These offers never worked on any of the games they were supposed to and every time I reached out to support I received the same scripted response that they would “get back to me by email with a resolution.” They did email me each time but the so-called resolution never worked and the problem repeated in a constant loop.At one point a single live agent did compensate me with a small number of free spins for the inconvenience. I won forty dollars from those spins and was able to cash out so clearly compensation is possible. Unfortunately every interaction after that was completely inconsistent. When the exact same promotional issues happened again support said they could not credit anything immediately but would “submit a request” for a bonus. Each time the follow-up email I received simply stated that no bonus could be provided. This happened repeatedly even though the technical problems had been ongoing for weeks and then months.What makes this worse is that I have deposited a fair amount of my own money on the platform but I rarely walk away with anything. My deposits get used up quickly the advertised promos fail to function and I lose access to games and bonuses that should have been available to me like they are for other players.The promotional system itself is also unclear. Unlike other operators that clearly show what you qualify for when you deposit Betano requires you to search through vague promo pages and manually opt in to each offer. It is easy to miss things and the platform does not make any effort to streamline the experience.Overall the combination of misleading bonus advertising repeated technical failures inconsistent customer service and lack of meaningful resolutions has left me very disappointed. There are other online platforms that are far more transparent reliable and fair. Betano.ca still has a long way to go before I would consider using it again or recommending it to others.

Betano are nontrustworthy and stealing organization

• I transfered my money into my account with these scammers and they received the money and never deposited it into my account and they are bringing every excise not to return mymoney.Folks these guys are untrustworthy and sketchy people donot get into bed with them.they will do everything they can to steal your money.I am surprised how government of Ontario has made them legal but they bring exuses that your account is not verified after actually verifying them in an email and then allow you to transfer money to their website but the problem is they never deposit the money into your betano account.I have bank statements and all the official documents that proves Betano have deposited the funds into their acoount and I have uploaded those documents within Betanos system and they are still denying the funds is a testimony on how corrupt betano is.

Please Beware - Betano Can be Shady

• If you are actually a profitable sports bettor which is less than 95% of people DO NOT use Betano. They have great odds but they have now limited 2 of my accounts for being profitable. They took away $500 and they took away my bonus spins from referring friends. I use 6-7 other books with the same strategy and have had no issues.

Fast deposit but fast withdrawal not…

• Fast deposit but fast withdrawal not consistent but above average Not bad with varieties of game to chose

The site is average

• The site is average no better or worse than others. The deposit is convenient and it works clearly. But the winnings are very rare and the withdrawal is not the fastest. Therefore Im only giving it three stars.

Super fast withdrawls

• Super fast withdrawls. Always recieve mine within half hour. Hit a few bonuses with good payout.

I tried it out of interest

• I tried it out of interest. The balance was topped up immediately everything worked quickly. The games seem not bad but I couldnt really win. I made a withdrawal the funds arrived but I had to wait a long time

Gaming

• Great game win so much money

Small selection of games

• Small selection of games. The graphics are lacking.

Best company for customer service and…

• Best company for customer service and fairness.

No deposit bonus payout 400! Woow!

• ​I had a truly impressive first interaction with Betano all thanks to their exceptional customer service agent Lucy. I received a free $10 promotion and was lucky enough to win $400. However I ran into trouble attaching my bank account for a withdrawal since I had never deposited money on the site before.​Lucy was beyond helpful. She not only guided me through the process of withdrawing my winnings but also gave me free spins for the time it took to resolve the issue. I expected to be met with a bunch of hoops to jump through—or worse be told I couldnt withdraw anything—but that wasnt the case at all.​Unlike many other casinos there were no ridiculous stipulations or a maximum cash-out limit on the no-deposit bonus. Betano understands that a little goodwill goes a long way. This positive experience has convinced me to make Betano my regular casino. The $400 I won will surely find its way back into there account over time! Witch other casinos should know this and lightn the obscured terms and condition to incentivize players to Wana spend money on there platform.​Im incredibly impressed and will definitely be referring Betano to all my friends and family. Thanks Betano and Lucy! Youve set the bar high for customer service. (P.S. I used an AI to help me proofread and spellcheck this post but the review itself is 100% real and based on my personal experience.)

I’ve had an absolutely fantastic…

• I’ve had an absolutely fantastic experience with Betano! From the user friendly platform to the responsive customer service everything has been top-notch. What really stands out is their commitment to fairness and security. I highly recommend Betano to anyone looking for a reliable and enjoyable betting experience. Thank you Betano team for creating such a great community!

Great

• Quick response and easy way of making things understandable.

Playing roulette only Ive won combined…

• Playing roulette only Ive won combined 150k over 2 months across 5 casino apps. BETANO was my #1 . There support agents make it easy to effortlessly withdraw keeping me entertained the entire time. There withdrawals are so fast by the time I can close the Betano app after withdrawal confirmation and open my bank account app. Its already there!!!

support ghosted me lol

• Had a technical issue during deposit. Reached out to support — heard nothing for over 48 hours. Then just got some vague copy-paste reply. Super frustrating.

Amazing good cadkno

• I’ve played on almost every casino out there over the years and came across some great ones and some very terrible ones. Betano to me is at the top of my list for trust to get my winnings immediately as that is very important and the customer service is really good and quick. The promotions are good and they kick back k money to you along the way which I have never seen before which is awesome. They are my favourite casino for the last couple years as casinos come and go so in my opinion I would definitely try it out for those who haven’t before and yes I am a real player fyi in a world of lies and false advertising.

I’ve played on almost every casino out…

• I’ve wagered close to $1000000 in the past 3 months playing Live Casino at Betano — and what do I get in return? Nothing. No bonuses. No VIP status. Not even decent customer service.A few months ago after wagering around $200000 I was granted VIP status which was later revoked without any explanation or notification. Since then despite dramatically increasing my play there has been zero recognition. No rewards no loyalty perks absolutely nothing.Their only upside is fast withdrawals but that too is limited to Interac which caps at $10000/day — and they don’t support crypto which is standard at most serious platforms today.To make things worse their support team is useless. It’s just copy-paste responses with no real help. You’re basically shouting into a void.Betano clearly doesn’t value loyal or high-stakes players. If you’re expecting bonuses recognition or any level of respect for your activity — look elsewhere. This casino is all take no give.

High roller treated like trash

• Great site Bonus

Great site

• Very professional and they have a great website

Very professional and they have a great…