Really good customer service

• Really good customer service they will help you with any of your dilemmas in a polite manner. I really like this booking site.

Great service fast payments the reason…

• Great service fast payments the reason for only 3 stars is that you cant watch the races on desktop.Upgraded to 5 stars having been contacted by Bet Bright they told me to install firefox and then will be able to watch the races you can always watch on your mobile as well.And just as a sweetener they gave me £60 of free bets.THEY LISTENED THEN ACTED BRILLIANT.A special word of thanks to Pieter Hall Customer Support Manager for his speedy and professional response.

Customer services are excellen and…

• Customer services are excellen and super quick to respond. They have some fantastic offers and also exclusive offers that have arrived by e mail and not appear on the site. 100 percent cashback on losses up to 50 pounds for one paid promptly and without fuss have impressed me. A good site for sports and casino.

Five star

• Used both sportsbook and casino for around a year now. MMA betting is no longer available which for me is a loss however no other complaints. Great range of Casino/games and very fair rtp% some of my biggest wins are with this site. Easy to set up restrictions on daily deposit amounts. Customer service is perfect and withdrawals seem to be at an average speed to go from pending to pay out so far. As of now can highly recommend

Fantastic sportsbook

• Fantastic sportsbook regular free bet offers via email sent and great odds on horse racing and sports. Very nice app and lots of information within to help choose your bets. Recommended

Waiting for withdrawal

• Betting is quite good but Im a bit miffed that my withdrawal was cancelled 5days after I made it then it was reenstated result being Im waiting long for my cashWell since Ive posted my review was contacted and problem rectified very swiftly so Ive upped it to 5* very impressed 👏👏

If you’re looking for rewards and free bets...Betbright.

• BetBright are my preferred online bookmaker I’ve used many but their generous promotions rewarding loyalty and quick and friendly support teams make them standout. The App including timeform information for horse racing is very useful also. Just wish tote (forecast/tricast) betting was available.

Ive tried them all

• Ive tried them all. All the casinos that is.Betbright is the best out the lot Ive been playing various online casinos for years 25 years to be almost exact. There is a lot of online casinos out there that are fixed in my opinion especially on slots but I know betbright is fair. Ive never had a jackpot 0r a huge win if any sort but small to medium wins and then another small to medium win when you expect them to take some back from you. They dont. Its random. And the sports betting is excellent too.

Help centre were very friendly and…

• Help centre were very friendly and sorted my problem quickly and efficiently. I havent had to withdraw any money as of yet but if it is anywhere near the quality of the rest of their services Im sure itll be no problem whatsoever.

Best betting site around

• Best betting site around the customer support staff are second to none they are always courteous and very helpful and professional should you need to speak with them. I don’t use any other betting site since I found BetBright

Yes u can bet with betright no problem

• Yes u can bet with betright no problem a little problem with one of my bets not being settled but customer care sorted straight away. Would recommend them they on the up as bookmakers.

Free bet conditions

• Needed to check some information regarding the Bet Club and free bet element. I had not absorbed the small print and this was explained to me with clarity and background.The hardest part was finding the telephone contact number!

Your Rep was perfectly right but please…

• Your Rep was perfectly right but please review what you do when Dealer has Blackjack. It was not obvious to me and it turned out to be several hours before (what turned out to be) a simple query was resolved

Deposited £20 with a 100% match bonus

• Deposited £20 with a 100% match bonus match bonus didnt work and gave me an error message BetBright tried refusing to give me the £20 bonus as agreed stating it didnt show me as opted in to the offer thats when i said to them why would i lie as a new customer that clearly copied the error message as well? (you could tell i wasnt lying.)After a long battle i managed to get the £20 match bonus anyway with a 50x wagering requirement is near impossible to win enough to profit anything anyway and thats why it should have been received at the same time as when i topped up with £20.^^^^^^^^^___________Still wary about them however manager gave a voluntary bonus after leaving trustpilot review which resulted in a nice little win.

Poor and sadly the same as most of the…

• Poor and sadly the same as most of the other online outfits. Initially thought they were different and something fresh in the market but ...oh dear. I joined Feb 17 and have made deposits of £1450 and withdrawls of £1666 so a grand profit of £216. Now ineligible for promos and ridiculous betting restrictions in place. There is great potential out there for reasonable fair bookmakers I recommend Boylesports 888 10bet Betfred and Titanbet.

Warning

• Warning - Do not bet on their website using a mobile device. Cash out option is shown as a big icon which can accidentally be triggered when scrolling on your phone. Any decent Bookmaker would give you a second option to confirm your decision but not these guys. Hit the option once and youve cashed out as per their terms and conditions so give them a swerve.

Restricts bets for no reason

• Had Betbright account for a time the app too. One day they wouldnt let me win more than say £50 thats with my account being several hundred pound in the red. Still never came across anything like this before or since. Apart from that odds are generally poor compared to more mainstream bookies.

I had a problem with one of my bets

• I had a problem with one of my bets and once I had contacted Customer Services they replied within an hour or so to say that they recognised that there was a problem and it was sorted within 24 hours.Excellent response and service Thank you

Bright are a shining light.

• I have only used Betbright a couple of times I love playing blackjack and occasionally have a punt on the horses. The blackjack platform loads extremely well and the graphics and all round playing experience is a delight. I have to say initially on the very first deposit I won and the withdrawal took some time to return to my account. Since then I have won and deposited and withdrawn via PayPal and I have to say they are very efficient.Phone support are helpful but I believe they only operate till 10pm in a supportive role. I spoke to an adviser on the phone about a withdrawal and she told me it would be in my PayPal account by 3pm. Thats pretty efficient I know Sky betting are leading the way in terms of getting withdrawals back quickly to customers but 6 hrs is pretty good. So yes my advice deposit via PayPal you are nearly there Betbright but so far I have enjoyed my gaming experience with you.

Avoid this site at all cost

• Avoid this site at all cost. Terrible t&c if you take the bonus money when you deposit. And when trying to withdraw they want passport number then a bank card picture then another passport and utilities bill in pdf format !!!!!!!! I’ve been a member of many betting sites before and I’ve never heard of anything as silly. The only thing I never had a problem with funny enough was my deposit.