Horrible new VIP manager...

• Since getting a new VIP manager my experience in this casino has been purely negative... I used to have an amazing manager called Amy who always went out of her way to improve my experience. Her e-mails always had a pleasant and uplifting tone even if I was in a crappy mood - and she regurarly gave me nice bonuses where the cash ones only had wager requirements of 10. With this new VIP manager Nicole everything is basically the opposite of with Amy.... Her e-mails are short generic and unpleasant - barely even acknowledging the issues I adress. Sometimes it doesnt even seem like she actually reads my e-mail before responding...The past week Ive made deposits of around 2K euros. So I sent an e-mail to Nicole asking if theres room for a bonus concidering the amounts Ive deposited lately. 3 hours later (Amy usually responded within 30 minutes) Nicole got back to me saying Cashback is credited please enjoy ...First of all; VIP cash bonuses are not cashback so Im really confused about why she calls it that... And the bonus I got? 20 euros.... With a wager requirement of 35!! I replied back asking her first of all why shes calling the bonus cashback...And if she is serious about the set wager requirement explaining that Amy always set this at 10. Also I told her that the bonus amount I received honestly felt quite dissmissive of me as VIP customer concidering how much Ive deposited in a short week. The response I received...? We provide players with cashback based on their activity in the past 24 hours🤯🤯🤯🤯Why does she keep calling this bonus cashback?! And her cold generic way of answering me honestly makes me want to spit in her face - because thats what it feels like shes doing to me....I havent used the so called bonus yet because I was hoping she would at least change the wager requirement - but its been 4 hours since I sent my last e-mail to her and she hasnt bothered getting back to me... So I guess Ill just use the crappy bonus with zero chance of any payout - and then Im done. Both Nicole and this casino can go f... themselves to be honest. The WORST VIP manager Ive ever experienced - and she should NOT have that position in any casino... BetiBet: Shame on you for hiring someone who treats customer this way...

Unbelievable

• Unbelievable they keep replying with the same response every time. Its not possible to get my money back.Not recommended!!!Passed more than 72h withdrawal is still in pending thats mean you will need wait the full 96h for get it approved. And I dont know if it will get rejected because of some excuses they will invent will keep update

Misleading Bonus Terms - Did Not Honor Welcome Bonus as Advertised

• I deposited €862 on my first deposit expecting to receive the advertised 100% Welcome Bonus up to €1500 plus 10% Free Bet as clearly stated in their promotional materials and terms.According to BetiBets official terms I should have received:€862 Hunting Bonus (100% match released as freebets in installments as I place qualifying bets at 1.3+ odds)What I actually received: Only a €100 free bet.BetiBets response: They claimed the bonus is random and I need to place more bets to receive it. They also stated I must deposit another €100 minimum to use the free bet I already received.Issues with this response:Random bonuses are NOT mentioned anywhere in their terms - The welcome bonus clearly states 100% match up to €1500 on first deposit over €20. There is no disclosure that bonuses are random or discretionary.Hunting Bonus mechanism ignored - The terms state the bonus is released in installments as you bet. I placed qualifying bets at 1.3+ odds but received no installment freebets despite settling wagers.Additional deposit requirement contradicts terms - Their terms do NOT require a second deposit to activate the first deposit free bet. The 10% free bet is part of the FIRST deposit package.Lack of transparency - If bonuses are random or discretionary this should be clearly disclosed BEFORE deposit not after.Conclusion: BetiBets actual bonus delivery does not match their advertised terms. The requirement to deposit more money to access an already-earned bonus combined with unexplained random bonus allocation feels deceptive. I expected a regulated Curaçao-licensed operator to honor their published terms.Not recommended for players expecting transparent bonus terms.

you will never withdraw from those scammers !

• FULL SCAMMERS THIEVESWe want to assure you that your case is already under review and our team is dedicated to addressing your concerns fairly and transparently. To assist you more effectively please provide further details about your account and the specific issue you encountered. Please contact us at support @ betibet.com and we will do everything possible to find a satisfactory resolution for you.As you can see this is BULLSHIT ! THey never respond to emails I mean NEVER ! And I never managed to make a withdrawal ! NEVER!SO FULL SCAMMERS THIEVES DO NOT PUT 1 EURO IN THERE !!

This is good casino with many games im…

• This is good casino with many games im interested

Emily has being so good and helpful

• Emily has being so good and helpful

All works fine

• All works fine deposits and money out also. Platform little hard to understand in start but now is ok for me.

Total Scam – Avoid This Casino at All Costs

• I deposited only 60 usdt and ended up winning a large amount — and that’s when the nightmare started. The moment I won this casino did everything in its power to avoid verifying me.They kept asking for new documents one after another even though I provided everything they requested. It was clearly just a tactic to delay and avoid paying out my winnings.The support team is useless and the so-called VIP managers are completely unprofessional. They don’t care about you as a player — they’re just there to take your money and disappear when it’s time to pay out.I have all the proof of how they handled my case and I will not stay silent. I will expose every step they took to avoid doing the right thing.If you’re thinking of playing here DON’T. This place is nothing but a scam operation run by a bunch of people who have no respect for their clients.

They wont pay out your money or verify you easily it will take many months apparently!

• They wont let you verify or help you verify it takes months to get verified and if you win they have some program that will make you lose if you try to withdraw! Stay away from this fake casino!

James is an awesome VIP Manager

• James is an awesome VIP Manager. That guy makes playing at betibet a way better experience.

They refuse to verify my…

• They refuse to verify my account...asked for selfie 10 times ...sent them ...sent 4 different types of verification...wont release funds ...stay away from betibet.

This is by far the best platform!!

• This is by far the best platform!!Shout out to any also 10/10

Real scam scheme

• Real scam scheme worst support agents fake promotions real liars.

Great game choices and customer service…

• Great game choices and customer service is very helpful

the withdraw process is really slow i…

• the withdraw process is really slow i chattet with costumer service abou gettin it approved no one is willing to help me the the same standard answer i have newer meet a slower casino then this even through my dokumention is approved

They keep cancel my withdraw after I…

• They keep cancel my withdraw after I win big… can someone from betinget pls help me get my money

Tedious verification process Withdrawal issues & Stake-factoring

• Opened an account at BetiBet after I could not find the games which I wanted to bet on at their sister casino/sportsbook N1Bet. Uploaded anything that they asked for and got my account verified (after a tedious experience of submitting multiple selfies with handwritten notes etc). Made a very small first crypto (USDT) deposit of $9 and after 3 days requested my first withdrawal of $35 (just to test their payout system and see how fast they would pay a paltry amount of $35). It took them about 14 HOURS just to pay $35 (in USDT crypto)!On March 31st I deposited another $10 (this time from my new crypto wallet address) just to have my new crypto address registered on their database. Played for a few days and on April 2nd made my second withdrawal request at BetiBet (this time for $500).Its been more than 36 hours and they still have not made any payment and my withdrawal request is still in pending status!If someone is being delayed like this just to be paid a mere $500 then how can he/she trust BetiBet and make much larger deposits? This definitely is not the way to gain the trust of a new member!Right now Im having second thoughts about playing in any Dama N.V. owned casinos/sportbooks anymore! (Especially considering the fact that about a year ago Dama N.V. (the owner of BetiBet) was thrust into bankruptcy proceedings by the Curaçao courts following lawsuits from German and Austrian players who sought to reclaim over €800000 in unpaid winnings (search Dama N.V.+Curacao+Bankruptcy on Google and youll find the relevant news articles)).------------------[UPDATE: They finally approved my pending withdrawal request of $500 a few minutes ago (09:26 a.m. (GMT+02:00) 05.04.2025) and I received that amount after about 64 hours. Almost 3 days of delay just to pay a mere $500!][Update 2: I just noticed that they have massively reduced my betting limits (i.e. stake-factored me) because I won about $500! So much for their lie of place bet up to $1000000!]# If you are looking for a top-tier bookmaker which does not quickly stake-factor its new members and has fast payouts then dont waste your time at BetiBet and look somewhere else. I emailed their support about the reduction of my max betting limitis but instead of offering any help they denied the FACT that Ive been stake-factored right into my face!# They have completely shadow-banned me now because I withdrew a total of $900. I cant bet even $5 now and keep getting the maximum bet amount exceeded message. They wont allow you to win even $1000. Absolutely not recommended. BetiBet is just another unreliable Curacao casino/sportsbook looking to maximise its profit. I contacted their support team for help but they shadow-banned me instead! :) # They deliberately put restriction on my account and reduced my max betting limit to 0 after I withdrew a mere $900. As if this dishonest behaviour wasnt bad enough now they have posted a ridiculous reply (ridden with lame excuses and outright lies) in response to my review.BetiBet I am not trying to tarnish your reputation. I have simply written about my negative experience at your casino/sportsbook. If you had not behaved like this and your (false) promise of high cashout was even slightly true then I would have given BetiBet a better rating and wouldve written a positive review instead.

Disgusting company

• Disgusting company. Everything about this is illegal. Praying on vulnerable people. Then asking people to remove negative reviews 🥴

This place is destroying vulnerable people ( gamble addicts)life !!

• My son is currently undergoing therapy due to his gambling addiction and places like this casino making it very easy for vulnerable people to continue gambling to lose everything thing destroying their life and their familys and letting the gambling grow even more and this place does not care I dont even know how they can sleep at night also this casino has NOT got a valid license to accept players from Germany but they still exepting players from Germany illegally and this should be stopped because doing so they are accepting the most vulnerable of players ( addicts ). This is a big concern for people with a gambling addiction to grow more and more and destroying families and many taking their own life because of this BUT places like this dont care all they care about is making money on behalf of others misery !!!! After writing to this company and having screehots that they are giving away 30 free spins to use in their casino for leaving a good reviews is also illigal here on trust pilot !

Illegal Casino that accepts registered…

• Illegal Casino that accepts registered banned players. So dangerous for the community as there is no protection for those who are banned from playing.