Category: Betting & Gaming Site → Customer Verification Issue

• Title: Possible Scam Behavior – Invasive and Unsafe Verification RequestReview:My account login: b5946632I’m extremely disappointed and concerned about my recent experience with BetOnline. I received a message from someone claiming to be from their Financial Services department asking me to record a video outside my home showing my street number and address while holding my ID and documents.This is not a standard or legal verification method for any licensed financial or gaming company. It’s a serious invasion of privacy and raises strong suspicions of scam activity.I refused to comply and instead sent a short video showing only my face. If this request truly came from BetOnline it’s completely unacceptable. If scammers are impersonating BetOnline then the company must act immediately to warn customers and publicly clarify their official verification procedures.Until this issue is resolved I consider BetOnline unsafe and untrustworthy. I intend to file a formal complaint with state regulators and request that their operating license be reviewed if this matter is not properly addressed.

Ill keep it short and sweet

• Ill keep it short and sweet. Played single deck blackjack on there. The program managed to get blackjack nine out of thirteen hands. First of all we only went through slightly more than a deck of cards. Last time I checked there were only four aces in a deck and Im playing single deck mind you. Statistically the chances of getting blackjack 9 out of 13 hands is just slightly less than one in a trillion. The programs are 100% compromised and the house is doing nothing more than stealing money from people. It amazes me that somebody hasnt ended them yet. Best advice stay far far away from this site.

The tourney money tournaments are…

• The tourney money tournaments are rigged. 5 min prior to registration expiring newly seated players are stacked with trash cards. Dont waste your money

RUN RUN RUN!!!!!

• RUN RUN RUN!!!!!! THIS IS A PURE OFFSHORE CRIMINAL ORGANIZATION THAT IS STEALING YOUR MONEY. IF YOU USED THEM PLEASE CALL YOUR BANK AND REPORT THE TRANSACTIONS AS FRAUDULENT. THEY USE BOTS FOR TOURNEYS THAT ARE DESIGNED TO MAKE YOU LOSE. IVE RECORDED EVERYTHING BECAUSE I ACTUALLY PLAY A LOT OF POKER IN PERSON AND HAVE A PRETTY DECENT BANKROLL AND WIN RATE BUT SOMEHOW ON THIS SITE YOU LOSE BASICALLY EVERY TIME. IT DOESNT MATTER WHAT CARDS YOU HAVE OR IF YOU ARE PLAYING POKER THE RIGHT WAY YOU WILL LOSE EVERY TIME BY A LESSER QUALITY HAND AND MOSTLY ON THE LAST CARD. THIS IS STATISTICALLY IMPOSSIBLE. IM VERY GOOD AT MATH THATS HOW I MAKE A LIVING AND THE ODDS THAT I LOST TO ON MULTIPLE OCCASIONS WERE LESS THAN 2% BASED ON MY CARDS THE POSITION ETC. THIS HAS HAPPENED IN OVER 10 TOURNAMENTS. ANY TIME YOU ARE THE BIG BLIND YOU WILL BE RAISED 4 TIMES OR MORE EVERY TIME. I HAVE IT RECORDED. THIS HAPPENED OVER 20 TIMES IN A ROW WHEN I WAS THE BIG BLIND. THIS IS STATISTICALLY IMPOSSIBLE. I LOST OVER 5 TOURNAMENTS ON THE LAST CARD EVEN THOUGH I HAD THE BEST HAND. EVERY TIME THE OTHER PLAYER HAD ABSOLUTELY NOTHING BUT SOMEHOW MADE THE BEST CARD ON THE LAST ONE. JUST PLEASE DONT USE THIS PLACE. GO PLAY POKER IN PERSON. ITS SO MUCH BETTER. PLUS YOU DONT HAVE TO WORRY ABOUT CRIMINALS STEALING YOUR MONEY. YOU KNOW ITS CRIMINAL WHEN THE CHARGE ON YOUR BANK STATEMENTS SAYS ITS FROM AN ART COMPANY OR OTHER COMPANY. THEY DO THIS BECAUSE THEY ARE CRIMINAL ORGANIZATIONS RUNNING THIS OUT OF PANAMA AND SOUTH AMERICA. JUST GO PLAY POKER AT A CASINO. YOU WILL BE MUCH BETTER OFF.

The platform is completely rigged

• The platform is completely rigged. the more money you deposit the less good hands you get in holdem. when you get a decent hand - you loose.

SCAM AND A HALF!

• I play almost every night as a paraplegic who cannot sleep I need something to do. I’ve literal played at most all the off shore online casinos. I looked at my history for the last 31 days I had like 8-10 deposits and ZERO withdrawals. This morning. I deposit 1.5k I NEVER take the bonus as the playthru and rules are too much. Always even money! I looked back. I have withdrawn from here before. I only remembered because they make get a NEW BTC address for any withdrawals. This morning granted I played and got it up well over 3 k. Then when I started losing I know what that means and it’s a straight lead line shot to the bottom of the lake. I wanted to withdraw 1600. $100 more than what I deposited. Whoop T do! The 1000’s they’ve gotten from me you’d think they wouldn’t go thru the trouble so they could keep me playing. Heck no first excuse was my deposit hadn’t been confirmed. I went to the blockchain viewer and I saw it had 5 confirmations totally green and says “confirmed”. After a couple more tries the same BTC address that it just gave a green check mark 2 after you hit the withdraw button it tells me I have to get a never used BTC address. I did that I went to make the withdrawal again and it tells me it’s not confirmed AGAIN! This time I seek help. These desk jockeys are good and sharp with the quips to try and get you to back off. I stood my ground proved I played a lot more than I needed. Then had to get the “new” BTC address idk what you wanna call it. I guess removed from some list I was able to get my $1600. They put up so much of a fright over $100 that I want the person that reads this go look at the differential between deposits and withdrawals and then ask yourselves did we make a mistake? That was the last time I will be depositing on this site.

My favorite thing about et online is…

• My favorite thing about bet online is the more you play the less you win!! Its awful!!!

I’m a platinum user of betonline and…

• I’m a platinum user of betonline and now I’m thinking about leaving them forever because I can’t stay and spend money somewhere I was robbed of my winnings I was pushed around for days they tell me an email should come and lmk when my funds would be returned and nothing finally I call them and all of a sudden I can’t have my funds the I payed to play for. I’m pissed because they usually always are true but now I feel other wise

Honest and reliable company.

• This is one of the best offshore books if you want safety and reliability. I have been using them for over 3 years with no problems. They have a reputation to protect and will treat you fairly with quick and easy deposits and withdrawals. They never seem to cancel bets like other companies do (one other reviewer said they did but if they have cancelled any of mine it was so far back I cant remember). They do have quite a number of benefits including deposit promotions free casino spins crypto sale specials and their VIP program with level-ups and cash back. As a winning bettor I did get excluded from deposit promotions and did face limits to my bets although not nearly as severe companies like DraftKings ESPN BetMGM and Fanatics. I agree with another reviewer that the VIP program is somewhat cryptic... you dont know how much you will make weekly or when you get the level up. But at least you are getting something and some of the VIP level-up are significant... hundreds or thousands! It seems pretty clear to me that the weekly and monthly cashback has a minimum amount if you had a winning week and it grows the more you lose in a week. These awards do add up and to me seem better than most if not all other options out there.

Simply Scammers

• I wanted to make a withdrawal. In response they wrote to me that my account was under review.I asked in an hour when the verification would be finished and they wrote to me that within 36 hours and I would receive an email.After 36 hours nothing had changed.I wrote to them again via chat. They said that the verification would drag on they promised to resolve everything within 24 hours.Now a week has passed. Yesterday I communicated via chat again asked them to move their fat ass and again received promises that everything would be resolved within 24 hours.They are just liars.Date of experience: March 03 2025

Good and reliable betting site.

• Good and reliable betting site.Good odds fast payouts.

Scam book

• 100% you go to trust pilot Betonline.ag and that’s exactly what I have been saying there rewards system is the biggest PONZI SCHEME to hit America Players.. They stealing by saying play more get more!!! LIES

BEWARE... SCAM

• So I have been on this site for a couple months with no complaints until today. The site gives very little information on how bonuss are calculated. Due to the amount I wager these are important metrics for me to take into consideration when choosing my provider.As a result I have been recording the weekly and monthly bonus on an excel spreadsheet to find congruencies within the data. ITs not exact but its pretty accurate. After a couple months I have come to these metrics:Amount wagered. Rate back of game type played. Win vs loss ratio.Essentially the more you play and lose the higher your bonus isThat being said... everything seemed to be going okay until this week. The bonus I received was $7.00Now this is with over 100k wagered and over an 8k loss. The week prior I received a $300+ weekly bonus with far less wagered and far less loss. Obviously there was some type of error so I reached out to custo only to be met with resistance. Saying that everything was correct and I had no idea what I was talking about. After explaining I track these metrics the custo person proceeded to try and gaslight me. The bonus that is owed is well over $500 probably closer to 1k. Such a shame this is how some of these providers do business. Id stay away and take ur business elsewhere.

Decent company cashed out up over 1k no…

• Decent company cashed out up over 1k no problem. Had some minor glitches and one time they voided a bet for me that was an obvious bet but they voided it within 5 minutes of placing it hours before a game so no issues really.

Super!!

• Super!!! It was nicely done

I had 19 points and you only paid me…

• I had 19 points and you only paid me for 16th place I was in 15th I should have got $700 and I only got $582

Excellent service

• Excellent service like usual.