Betrino

  1. Betrino

    Betrino Reviews   Reviews42

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    Mark Reid 22 reviews

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Look at all these bad reviews!

  • Look at all these bad reviews!Stay away from this lot. Did you know they charge a percentage if you withdraw funds? Never known anything like it. I withdrew my money before I placed a bet. Looked dodgy to me.
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    John 33 reviews

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Decent casino app.

  • I must admit I cant fault them. They have a decent selection of games n live casinos. Let me withdraw my winnings. Ill keep on using betrino . UK user. Be warned if u use a phone to top up u must be able to prove its in your name.
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    malai 3 reviews

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DO NOT USE!

  • do not use this casino as they take tooo long to withdraw your money i deposited and won a fair anogh amount after withdrawing that amount my account got restricted and they would no longer let me play been 2 days and they still will not give the money all the support team can say is wait please have patience they are happy however to let u deposit but rescrict u when u withdraw
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    Paul mortimer 1 reviews

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Should have checked their trustpilot…

  • Should have checked their trustpilot before depositing XD They didnt give me my welcome bonus after placing and settling a qualifyinf bet. And their website doesnt work properly on mobile.
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    JIMMY TIBBS 2 reviews

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Not happy at all deposited using a…

  • Not happy at all deposited using a bonus code never got my free spins. Impossible to win on here it really is going to stick to what I know.
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    Taz Bed 4 reviews

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Everyone here is exactly correct about…

  • Everyone here is exactly correct about this company. They are worthless. I did a spin and get bonus offer the wheel landed on 75 but i only got a 10 bonus. They just said thats the way it is. They are worthless filth with their company. If youre already with them dump them. If youre thinking of joining avoid like the plague!
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    connor ball 1 reviews

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This company is an absolute joke

  • This company is an absolute joke. I had several pending withdrawals and I had to keep going on daily to ask why there not being processed. Then I receive an email saying my accounts been closed and my winnings are void for no reason. Absolutes joke stay away.
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    Joey 8 reviews

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Please stay away from this bookie

  • Please stay away from this bookie they are happy to take your money but when you request withdrawal they do verifications for more then a week and is still pending even though I send everything. They should not operate under UK gambling rules stay away from them there are better options available for placing a bet or casinos.I would give 0 starts if possible customer service keeps saying nothing they can do nor update on how long it takes for verifications.Once you deposit dont expect to withdraw stay away SCAM!
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    Diandra 11 reviews

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not too bad

  • i started using this company to get the bet £25 and get a £50 free bet. if your free bet wins you cannot withdraw until you have re-wagered your winnings at least once which is ok if you know this before you start. this is not a scam company like some of the reviews have said. i have had a few wins and the withdrawals have been in my bank within a day but you are charged a 1%fee which is not good and there is no live stream for the horse racing other than that my experience has been ok
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    mushymoo 1 reviews

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Do not use this company

  • Do not use this company. They withhold withdrawals for days request a ridiculous amount of documentation and do not pay out. Avoid at all costs
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    Richard Colbert 2 reviews

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Scam company

  • Scam company avoid at all costs!
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    malai 3 reviews

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I wish Id looked here first they are scammers dont honour free bets nearly all totally really bad reviews

  • I wish Id looked here first They are total scum rubbish site too slow you cant cant bet properly on the horses some bets are not even accepted they dont honour the free bet after deposit Stay awaylook at the reviews & there are no replies from these scammers to one complaint. Ive looked it up & Im going to report them to the Gambling Commision. I hope others whove been stiched up read this & do the same. Im going to research people who catch scammers get these robbers taken out of business hopefully fined and jailed.
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    Paul mortimer 1 reviews

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Useless rip.off merchants dont bother

  • Useless rip.off merchants dont bother
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    Jake P 2 reviews

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Had £137 pending withdrawal for a week

  • Had £137 pending withdrawal for a week. Then got banned as they were searching for a way to reject it. Decided to say “duplicate accounts” but i have a twin sister… Stupid app - now forced to implement the UKGC IBAS or even eCOGRA.
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    Lloyd Brayford 1 reviews

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Scammers!

  • I placed a bet on the Grand National and got a free bet at the same time. I won. Due to the T &C of the free bet I had to make further bets which was ok. I won again and was then in a position to withdraw my money. I withdrew the money using PayPal which was the same account from which I paid the money in. I then got an email saying that the PayPal account wasn’t in my name(it’s in my husband’s name which is the same surname ) so unless I provided a handwritten letter from my husband saying that I had authorised use of the account plus photos of both of our passports they couldn’t send it. I went to report them on a betting dispute website and it said that the company wasn’t listed! Please beware as I’m not sure the company exist and I’ve certainly not had my money back.
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    Mark Reid 22 reviews

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I wish I could give zero star

  • I wish I could give zero star. I deposit and and got free bet for signing new and bet my bounce on football and won but didn’t get paid. These people are scums very unreliable total frauds. I hate this company and when I connect via chat to Cutomer service they just ignored me and said rate out chat. Totally unacceptable and frustrating
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    Darren John Mole 11 reviews

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Avoid. Won’t honour sign up offer

  • Avoid.They won’t honour the BB50 sign offer. Deposited £50 and didn’t get the £50 free bet. Customer services won’t help. It shouldn’t be allowed. False advertisingRead the other reviews too.
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    Rafferty Blake 1 reviews

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I have to say I was put off at first by…

  • I have to say I was put off at first by negative reviews but I honestly don’t understand them I joined deposited and withdrew my winnings which I received within the hour so all good here
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    customer 10 reviews

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Scumbag of a company

  • Scumbag of a company. Held my money for 12 days despite all relevant information. Avoid at all cost
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    Aryan Niazi 3 reviews

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Signed up through Racing TV link with…

  • Signed up through Racing TV link with code BB50 . Account opened code accepted deposit made bets placed £50 bonus on show press sports link bonus gone because they tell me i deposited through the casino page and will have to deposit through sports page to receive bonus. So how does the bonus appear if it did not recognise that I deposited 25 pounds to activate the bonus. This gambling site is not suitable for the UK and Irish market and Racing TV should hang their head in shame for promoting such a shower off.
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    Dave W 2 reviews

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    Kelly 15 reviews

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    Mr noel o brien 11 reviews

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    John Murphy 4 reviews

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Join the 42 people who’ve already reviewed Betrino. Your experience can help others make better choices.

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Ivy Casino 678 people have already reviewed Ivy Casino. Read about their experiences and share your own!

Ivy Casino – Official Trustpilot Profile Welcome to the official Trustpilot page for Ivy Casino, one of the UK’s most trusted and regulated online casinos. This space is here for our customers to share their experiences openly, and for us to provide transparent responses, clarify misunderstandings, and demonstrate our ongoing commitment to fairness, compliance, and responsible entertainment. We know choosing an online casino comes with questions: Is it safe? Are payouts fair? How quickly are withdrawals processed? At Ivy Casino, we want to answer those questions directly. This profile gives you insight into how we operate, what we stand for, and how we ensure our players are supported at every step.Who We Are Ivy Casino is operated by a licensed company that is fully regulated by the UK Gambling Commission (UKGC) — one of the strictest regulatory bodies in the world. This means that everything we do, from the way our games are delivered to the way we handle customer funds, is closely monitored and audited to protect players. Our platform brings together: - Thousands of casino games from the world’s top providers, including slots, live dealer tables, blackjack, roulette, slingo, instant win games, bingo, and more. - Exclusive games like Rodeo Grand that you’ll only find here first. - Fast, secure payments through industry-trusted methods such as Trustly, Visa, Mastercard, and e-wallets. - 24/7 customer support, including live chat and email. - Responsible gambling tools built directly into your account, so you stay in control. Our aim is simple: to create a safe, fun, and fair casino environment that puts players first.Licences, Security, and Fair Play We regularly see reviews from customers concerned about the fairness of games or questioning payouts. Here’s what you should know: - Regulation: As a UKGC-licensed casino, every slot, table, or live game we host is tested, certified, and provided directly by the software developer. Ivy Casino cannot alter outcomes. - Random Number Generators (RNGs): All digital slot games use independently tested RNGs to ensure randomness and fairness. Ivy Casino has no control over when a bonus lands or how much a spin pays. - Return to Player (RTP): Each game has a published RTP (Return to Player) percentage, which is set by the game’s provider. This number reflects the long-term statistical average over millions of spins, not short-term play. - Player funds: All deposits are protected in line with UKGC requirements. Withdrawals are paid from a ring-fenced account and are never used for operational expenses. We believe in complete transparency. That’s why you’ll see us reference RTPs, explain processes like additional checks, and link to resources where players can learn more.Deposits and Withdrawals We know that payment speed is one of the most important things for customers. Here’s how it works at Ivy Casino: - Deposits: Almost all deposits are instant and appear in your account within seconds. If you ever have an issue, our support team can help trace and confirm the transaction. - Withdrawals: Many withdrawals are processed automatically and instantly, especially once your account is verified. However, there are occasions where withdrawals require manual review, particularly for larger sums, new accounts, or transactions flagged by our payment provider. - Verification: Like all licensed casinos, we are required to perform Know Your Customer (KYC) checks. This can include proof of identity, proof of address, or proof of payment method. While we understand it may feel inconvenient, this process is required by law and is designed to protect players from fraud, identity theft, and money laundering. - Additional checks: Occasionally, larger withdrawals may undergo gameplay or risk reviews. This is standard across the industry and ensures both compliance and fair play. We are constantly improving our processes to make withdrawals as quick and smooth as possible while maintaining compliance with UK law.Promotions and Bonuses From time to time, Ivy Casino offers bonuses, free spins, and exclusive promotions. Some important points: - All promotions come with clear terms and conditions that outline eligibility, wagering requirements, and withdrawal limits. - Players are free to opt in or out of bonuses. If you prefer not to have wagering requirements attached, you can play without bonuses. - We recommend reading the T&Cs before claiming a bonus so there are no surprises later. - We encourage all players to treat promotions as an extra perk — not a guarantee of winnings.Responsible Gambling At Ivy Casino, responsible play is at the core of our values. We want players to have fun, but never at the expense of wellbeing. Our site includes: - Net deposit limits (daily, weekly, monthly). - Time-outs and self-exclusion options. - Reality checks to keep track of how long you’ve been playing. - Access to support organisations like BeGambleAware and GamCare. If we identify concerning play patterns, our Safer Gambling team may reach out or apply account restrictions. These steps are designed to protect customers, even if they feel inconvenient in the moment.Our Approach to Customer Reviews We welcome feedback on Trustpilot, whether positive or critical. Reviews help us improve and give potential players real insight into what to expect. That said, we want to be clear: - Some reviews are unverified or may not be from actual customers. Where this is the case, we will state it in our responses. - We take genuine complaints seriously and always invite reviewers to share their registered email address via Trustpilot’s secure “Find Reviewer” tool so we can investigate directly. - Spam or promotional reviews unrelated to Ivy Casino will be flagged to Trustpilot for removal, in line with their guidelines. You’ll see us respond to reviews in a consistent way: professionally, fairly, and with transparency.What You Can Expect as a Player - Easy sign-up with quick account creation. - Verification (sometimes instant, sometimes requiring documents). - Hundreds of slots and table games from leading developers. - Fast deposits and withdrawals (with occasional checks where needed). - 24/7 support, including live chat and email. - Fair, regulated play under UKGC rules. - Full control of your play with built-in responsible gambling tools.Addressing Common Concerns Raised in Reviews “I didn’t get my withdrawal instantly.” Not every withdrawal is instant. Large amounts, new accounts, or flagged transactions require checks. Most are completed within hours. “I keep losing, the site must be rigged.” Games are provided and audited by licensed developers, not manipulated by Ivy Casino. 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At Ivy Casino, we want to build trust by being transparent: we’re licensed, regulated, and committed to fair play. While not every spin can be a win, every player deserves an environment that is safe, secure, and enjoyable. That’s what Ivy Casino strives to deliver every day. Thank you for visiting our official Trustpilot page. If you’re a customer with feedback, please share your experience here — and if you need assistance, reach out via live chat, email, or by responding to our Trustpilot information request so we can help you directly. The Ivy Casino Teamwww.ivycasino.com 18+. New players only. Min deposit and wager £20 on Big Bass Splash. 20 free spins (£0.10 per spin) on Big Bass Splash with no wagering on winnings. Must be claimed within 7 days. Full T&Cs apply.

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