Thanks Betvictor.com for the way you take my money

• Thanks Betvictor.com for the way you take my money. Yesterday I placed a bet on Tennis:The score was 6-5 and 15-30 The set ended less than 3 minutes after i placed the bet with te score of 7-6The match score at the time I placed my bet was 6-5 and 15-30 and shortly after—within less than 3 minutes—the match was declared finished and my bet was settled as lost. Given the score and situation it seems highly unlikely that a tennis game would end that quickly under normal circumstances.I kindly request the following:1. A review of the match timeline and settlement process.2. Clarification on how the match ended so quickly.3. A copy of the official match record or timing log if available.This situation raises concerns about the fairness or accuracy of the betting settlement and I’d appreciate a proper investigation.After an research my bet was placed at 14:57 but the score of 6-5 15-30 was registered at 14:47. Customer services just been so ignorant. The stake on my bet was 150£ wich I wanted back!!!! Bet ID : 208442766400

Katherine sorted my issue promptly

• Katherine sorted my issue promptly with no questions asked. 5*. Cheers katty

EDWARD

• EDWARDHe’s the top g that dude should be president my man the dopest most respected guy at BetVictor my man a g

Gina was really helpfull and generous!

• Levente from customer service was absolutely brilliant in sorting out an issue with my account so happy and very grateful thanks again

Levente from customer service was…

• Guys these are bunch of scammers here is mail m receiving for making a withdawal and sending all documents they asked for over 5 times now ts 15 days from day of reqwuesting withdrawal and this are answers m having on mail BE AWAAAREE AND RUN THE WORST BETTING APP EVER : Thank you for contacting BetVictor.I can see this withdrawal as reprocessed on the 16th of June I have raised this to our payments team in order to be reviewed.​Should you have any further questions please do not hesitate to contact us.Please take a moment to visit our Safer Gambling Portal where you can find lots of great information tools and resources on managing your gambling at BetVictor.Best regards

RUN PLEASE BEFORE YOU GOT SCAMMED

• Avoid !!! Bet £10 to get bonus never received plus they lied saying problem with account revolting 100% avoid !!!

Avoid !!

• I had trouble accessing my account after resetting my password. I was put through to Harvey who advised trying Google Chrome. Issue resolved in 3 minutes. Thanks Harvey great service!

Swift solution

• Dealt with my query quickly and efficiently and most of all help was mainly good faith brilliant customer service.... always😀

Dealt with my query quickly and…

• Absolutely fantastic customer service I made an error and it was sorted out straightaway well done BetVictor

AMAZING !!!!

• I had a great experience with Gina—she was extremely helpful and professional. She answered all my queries clearly and patiently and made sure I understood everything before ending the conversation. It’s always reassuring to deal with someone who genuinely listens and provides accurate information.

I had a great experience with Gina—she…

• Gina the rep sorted out the issue (No free bet) very quickly. New to BetVictor after a few years at over complex Betfair just horse racing at Ascot so far. Attended Queen Anne Royal Ascot on Wednesday an Amazing day out at the Races that I didnt want to end but only one win lost my shirt. The rest of the week was spent as a new customer at BetVictor betting on every race using nicely laid out race cards and with extra info that proved a winner. Ended the week way up a new shirt I think!

Gina the rep sorted out the issue

• Helpful and quick service. Thanks Samantha

Helpful and quick service.

• Jim is a very pleasant customer service rep straight to the point and resolved my issue quick

Jim is a very pleasant customer service…

• I had a problem with the Welcome Offer and Chantelle helped me resolve the issue. She was very helpful and professional

Welcome Offer

• Worst betting app ever dont download unless you want to lose money

Worst betting app ever dont download…

• Made a mistake to qualify for free bets. Used the message chat option and spoke with Aimen. They were amazing and sorted it out in seconds. Cant fault the service.

Made a mistake to qualify for free…

• Jim was very helpful.Quick to answer my questionsGood service

Jim was very helpful.

• Good communication

Good communication

• On line advice from Louis was very helpful not to mention prompt.

On line advice from Louis was very…