The agent Loannis...

• The agent Loannis.... if thats spelled correctly. Thats what made my experience great. She was more than willing to help. Went out if her way to talk to managers ... and she knew her job. She knew it well

EXCELLENT CUSTOMER SUPPORT

• So far I feel like it is a great place to play because I had issues with signing up and I went to the chat and Victoria was very helpful and fixed whatever issue was preventing me from the sign up...she was simply amazing and was even able to put the bonus code in for me

I’m on 5g and can’t connect to a single…

• I’m on 5g and can’t connect to a single game. I left my free funds in my account. From what I see here. Yall would take my winnings away anyways. Awful site. Bye. --April 13- Hahaha see the reply??? I run on fiber and 5g and every time I log in I get the same customer service trailer trash chick. But go ahead. And blame me for your janky games. 😂

I had a brief correction to take care…

• I had a brief correction to take care of due to an error on my end and was met with a very kind and courteous staff who were very understanding and handled my unique situation with quality and compassion

I had a problem with my deposit

• I had a problem with my deposit. I contacted live chat and Chris helped me right away. He cleared up my deposit problem and even helped me to add my address and phone number in less than 5 mins!! That’s the fastest customer service I’ve received in a long time! I will definitely recommend to my friends!!

Loannis k...

• Loannis k...You are amazing the service is top class like i said i wish there was service like this in south africa Appreciate your help you a star

This website is a scam refuses to payout

• This website is a scam. I won $2000 on their slot games cash money and they refused to allow for a withdrawal. They said I would need to make a deposit to withdrawal. When I tried to deposit the screen said I had too much cash to deposit. So impossible to withdrawal if you win via slot games. Complete rip off. When I reported the issue they removed all of the cash from my account and refused to answer me with anything relevant. They just quoted some crap about bonus money or something. I have screenshots of proof but unable to post images here.

I love all the variety of bingo games…

• I love all the variety of bingo games here. And customer service is very helpful

fun games

• fun gamescustomer service is awesome

Youll never withdrawal dont waste your money

• This site lies. And the support people are less than helpful. They let you use free play sure. What they dont say is oops what ever you win you dont get to withdraw that. Instead you have to throw away your winning to deposit 25 and play through $875. Knowing very well that all they are doing is ripping people off and pocketing the money. And dont bother asking for help from support. Because they will just send fine print and tell you they can delete your winning and you can try to deposit again. A bunch of sorry money thieves that dont operate as a legitimate casino at all.

Just went to live and spoke with…

• Just went to live and spoke with Maximo.........VERY helpful! Thank you!!!!

Read the terms and if you cant read have someone read to you if you are too lazy to read dont complain

• These reviews from some of these so called adults crack me up. This site is very transparent and their rules are clear and you have to agree to them before registering. If by chance you cannot read learn or if your too lazy to read do not complain because your a lazy bum. This is a Bingo/Casino they are not in business to give handouts to people who feel entitled because mommy and daddy gave them everything. There is not one single negative review of this site with any merit at all. It is not the sites fault you either cannot follow rules or didnt bother to read them GROW UP CHILDREN

Awesome casino and awesome customer…

• Awesome casino and awesome customer service. Im very happy. They really pay money too.

Not fair

• Well it was nice that they gave me $25 to play with OK but then I started winning and I won $150 when I went to try to cash it out he told me that I had not deposited money so I was not allowed to take the 150 out not fair sucks so now I’m just playing out their money until I’m done I’m out of work I don’t have time to put money into their account so that I can just lose at all. It’s a scam.

I absolutely love this site

• I absolutely love this site! The game schedule is amazing with multiple 3 part sessions (my favourite) and special room for depositors only!! Cashing out is a breeze just read the rules on play through and deadlines and you will never have an issue! Management is attentive and easy to be in touch with should you have any issues. Chat hosts are so friendly and very welcoming. If you are looking for a trusted site bingo village is your place to be. Trust me you will not be disappointed. SB

Are u kidding me ?

• Are u kidding me ?Bingo village reached out to me to delete my review. I would have been glad to do so had they worked with me to resolve the situation.I sent them this email:No one reads those every time you log in and you know that.Is there a message where we are advised of a change? We were depositing often to play slots or get into roxy.That is why i have put that review. I want to warn others that it is too easy for you to change the rules and not advise people with high balances and that way they lose their money and you keep it.Same when you changed the platform. I adapted and urged others to do the same as you said you would work it us and i believed you. Legally when there is a change to the terms and conditions after the person creates the account and presumably read those terms as i did you must advise.How reasonable would it be that players would have to read the terms every time they log in? You know that does not happen. You can make any changes and no one sees or knows it. Highly unfair.Nothing I said was not the truth in the review. You are closed to resolution and on top of that you have the balls to tell me you are not at fault.Show me a good faith email where I was advised that if I do not deposit I will lose my whole balance.I am just starting my reviews. I believe people should know that if there is an issue you will not budge regardless of what is the right thing to do.You dont negotiate you dictate and I have played on many sites and have never experienced that.My next step is copy/paste conversations showing we were not advised. People should know if they are operated or suffer a budget cut or lose their job for a few months they will lose everything they worked for. That is WRONG. There is no point in gambling your money where you have to read the terms and conditions every time you log in.I owned a store and when I made a change I had a sheet where all staff members had to sign their name acknowledging they are aware of the change and that is what should have been done here.I am sorry you dont like the reviews but do you really think people will want to play on gour site if they have to spend an hour a day reading terms and conditions?Also I saw other people questioned the fees on withdrawals. They are right. And then are u telling me you can decide the amount we are eligible to withdraw per week and per month and chamge it to incrwase fees obviously which were already high by refucing what we are eligible to withdraw.There are things I have not said yet like the fees changing what we can withdraw and your super low maximum as well as the fact you do withdrawals onc we a week only and that on top of that if they need something extra you have to wait another week. Too much hassle for breaking even.Another thing you entice people to deposit with nice bonuses but there is no point in depositing for the bonus since u lose it as soon as you withdraw anything. A lot of people dont realize that and so I want to give them a heads up on that as well.I also intend to contact the gaming commissions for canada and the USA. They are there to protect the pulic nI t the website. I am quite confident they will find tour practices unfairI wish we could have resolved this another way but you cannot do anything to fix the wrongs toward me so my only recourse is to at least warn others of what is to come for them. If I save 10 people from depositing it is worth the 6700 i lost!Here is they reply. As you will see they dont address each issue in the email they just deny everything and di not take respondibility for anything.We have done nothing wrong. It is the members responsibility to read the terms and conditions page. We do inform our Staff of the changes but we cannot email each and every member this is why we do have a terms and conditions page so members are able to read the terms.So unless you have a few hrs a day to rwad terms and conditions in case there are changes AVOID THIS SITE and pls spread the word so players know ehat they are getting into

Awesome site with a wonderful staff

• Awesome site with a wonderful staff. I would recommend this site to friends and family.

An amazing bingo site

• An amazing bingo site great games very quick to respond to your questions very enjoyable site great chat guys 10/10

So I deposit $30 of my own money on…

• So I deposit $30 of my own money on Bingo Village thinking that the playthrough would be one time the amount that I deposit like every other Casino. They then took it up on themselves to attach a bonus to my deposit. Luckily they were able to remove the bonus then I find out that the money I deposited has to be played through 35 times before I can withdraw any money so that is why Im giving this negative review because I believe that is ridiculous it should be one time the deposit amount unless you take a bonus. So for me I will stay clear of bingo Village

very enjoyable game 10 out of 10 i recommend

• very enjoyable game and most importantly very helpful and efficient support. was having trouble and went on the live chat option got someone right away to respond my questions were answered and issues handled within minutes. big 5 stars for me definitely recommend this casino. Thanks Chris you are very appreciated.