Casino Fantastico
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Casino Fantastico Reviews
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thomas 1 reviews
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winnnings not being paid despite account being verified
- I have had a withdrawal pending since the 7th september. Despite my providing id and address documents and having it confirmed via email that my account is verified i have still not received my winnings. Instead i am being given unreasonable demands to show them months worth of bank statements with all transactions visible. Of course i have refused to do this. They state that this is for safer gambling purposes. My response to that is if you feel that i cannot gamble safely you should have not accepted my deposits in the first place. Furthermore if they do not want me as a customer then they should process my withdrawal and close the account permanently. I told them this and they have since ignored me for weeks. Absolute bunch of crooks. Happy to accept deposits until you win. Do not play at this casino!
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Ian Williams 5 reviews
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PRAISE WHERE PRAISE IS DUE.
- PRAISE WHERE PRAISE IS DUE.Ive been a member of Casino Fantastico along with their Sister sites and i can say that their site champions are very polite and helpful on live chat their sites are easy to navigate and good choice of games.You get a good run for your deposits and withdrawls are always paid next day with no issues at all.I recommend Casino Fantastico and their Sister sites as theyre enjoyable to play with no problems at all.
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Ethan Jones 8 reviews
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Great communication and helped me…
- Great communication and helped me immediately with my query
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Chantelle 3 reviews
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Theresa was very helpful and helped me…
- Theresa was very helpful and helped me with my query quickly!
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Emma Galloway 23 reviews
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Not great
- Not great. Signed up today. Deposited £30. Mostly dead spins. No bonus rounds at all. Didn’t win anything so can’t comment on the withdrawal process. It was a very poor experience compared to other new sites that I’ve joined recently.
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Laura Willoughby 1 reviews
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Hi Teresa was very helpful and kind…
- Hi Teresa was very helpful and kind thank you for your help
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Chiara Benedickter 14 reviews
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Fantastic Customer Service
- Fantastic Customer Service as usual thank you Patrick
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Tallonward 4 reviews
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Great and friendly customer service…
- Great and friendly customer service love the type of slots on offer easy to navigate around the site ⭐️⭐️⭐️⭐️ and half ⭐️
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Bernie Devoy 1 reviews
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LIVE CHAT EXPERIENCE
- Jessica on live chat was very polite quick response and friendly
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MISS LAURA WILLOUGHBY 2 reviews
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Rachel was very kind and helpful
- Not really popular but I High recommended that one. Casinofantasico and sister sites are on the top in my rank from huge gambling experience.
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Kulkomania TV 3 reviews
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Like it...
- Patrick helped me a query was very satisfied with the result
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Mandy Dalby 1 reviews
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Patrick helped me a query was very…
- Great customer service team always available
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Christopher 13 reviews
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Great customer service team always…
- Jane a advisor helped me with my enquiry straight away very polite and very helpful pleasant experience
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Andrea 3 reviews
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Jane a advisor helped me with my…
- Very rude on live chat. I would love a member of the complaints team to call me. I have a screenshot of the live chat and will be going to make a formal complaint. Other sites are good which are joined to this site but this one needs to learn how to speak to the players
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Jamie 34 reviews
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Very rude on live chat
Fantastico by name, fantastic by nature!
Casino Fantastico brings you online casino games straight to the comfort of your home. With a wide selection of slots, table games and other casino games, there’s something for everyone!
Getting in touch
Our Customer Support team is on hand to help you with any queries all day every day. To speak to us, get in touch through our 24/7 Live Chat or email us at [email protected]
15 people have already reviewed Casino Fantastico. Read about their experiences and share your own!
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