Chatted with teresa 10/10

• If I could give no stars I would took over 3000 in deposits I won 2000 decided to take the loss and withdrawl had to send everything In apart from a kidney but ok to take the deposits week later still waiting keep telling me it’s with a certain team hounestly avoid like the plague the worse site av used an I have used a few bad ones

If I could give no stars I would took…

• The following review is copied from my review of lucky247. The two casinos are members of the same group of casinos and i was playing and depositing at both casinos at the same time with equal deposit amounts. Therefore i feel like i should rate both casinos in the same way with the same words. I received the the same treatment from both casinos without notification nor explanation from both of them.I have been playing at this casino for several months. For some context the vast majority of my play has been with cash only. over the last few months i have deposited several hundreds of pounds weekly. I rarely used a deposit bonus and every single day i declined the offer of free spins upon logging into the casino. As well as that on the days that i was given cash back from my previous days losses i never instantly withdrew the cash and always redeposited and continued to play. So you can see why it came as a shock to me to find out that i had been completely removed from promotions and the casinos loyalty programme when i logged in one day. I can only assume this is because all of my cash wagering had gotten me to the cusp of being at their highest rewards tier and they decided to cut me off before i reached it. No doubt the casino will quote something vague about it being a business decision and it being within the terms and conditions blah blah blah. Bottom line is that this is an appalling way to treat loyal customers. Based on my personal experience of playing at this casino it is impossible for me to recommend people play here. Find somewhere else that treats customers better.

removed from promotions after months of play

• Wade is a great guy he gave me free spins. I love the games on this site

Wade is a great guy he gave me free…

• Costumer service is brilliant games are great and fun. Highly reccomended for those looking for fun.Thankss..

Costumer service is brilliant

• This is by far the worst site I have ever used. Just robs you blind... Stay away people

This is by far the worst site I have…

• Poor casino site. Most people probably wouldn’t ever think to check the RTP percentages on the games they play on casino sites. I do and have found this casinos RTP % to be one of the lowest I’ve ever seen. They basically keep a higher percentage of all money deposited by all players and keep for themselves as opposed to paying out to players compared to others gaming sites. The only way to achieve that is by paying out smaller prizes you may get lucky on the odd occasion and get a big win but not as often as you would elsewhere due to them keeping a larger % of all deposits! Also the payment times on this site are terrible when you’ve got other sites paying out within a few hours you’d think they would be competing with them but they’re not. Finally the games catalogue is awful!

Do your research before using!!!!!!!

• Thank you for being so helpful & friendly Amanda

Thank you for being so helpful &…

• Fab fame and I delt with Teressa today in customer services who was fabulous!

Fab fame and I delt with Teressa today…

• Another money grabber! Title says it all easy swerve for me. Won very little in my £20 plus £20 bonus plus 100 free spins. Got 50 free spins. Won £2. Lost that Then deposited another £40. Used those at 20p and 30p spins on Big Bass Splash and floats my boat. Didn’t win a bean. I bet if the gambling commission looked this casino does not conform to the rtp rules. Their Big bass games certainly don’t So just swerve this lot and take your hard earned cash elsewhere

Nightmare casino would be more appropriate

• No table games no live live casino not many games. If your a all round gambler this is not the site for you. Also you get kicked out every hour and have to keep logging in.

No table games

• Absolute shower of shit. Deposit money no problem when you want to withdraw different story. Need ID and bank statements then say have not received them. Customer service is awful they say cant get through to accounts department only available during business hours I spoke to them at 3pm i think thats business hours . Over 2 weeks and no money 3 hours of my life lost on phone so far chasing them just to get brushed off. Stay clear without a doubt worst casino out there.

Absolute shower of shit

• Thank you so much explaining stuff I sort everything else for me very understanding and explain stuff very great staff

Anything you need they sort it all out

• Good casino

Good casino

• I would like to thank Casino of Dreams live chat staff Amanda and Paul for esculating an issue i had with bonus funds on my account.Amanda and Paul were very polite and helpful and my issue was quickly sorted.Casino of Dreams and sister sites live chats cant fault them at all.Keep it up as thats what keeps you above other sites.

I would like to thank Casino of Dreams…

• The best casino i have ever played very responsive team .All funds are paid out with out any problems. Thank you

The best casino i have ever played very…

• Easy to join sent my identity across and was payed out no problem at all and friendly staff

Easy to join sent my identity across…

• Quickly took my money then suspended my account when I made withdrawals of over £200...still waiting for my money!!!

Casino of nightmares!

• If my winnings are in the bank by Monday I will be well pleased with the site.thanks as for the agent they was helpful

If my winnings are in the bank by…

• Casino of Nightmares more like. If I could give less I would. Over a 12 mont period Ive made over £240 in deposits and not one single withdrawal. Like the majority of other reviews on here it doesnt matter what game you play you rarely receive bonus features. When you do receive bonus features you win the bare minimum and never enough to make a withdrawal of any winnings. All of the Pragmatic Play games that usually have Reel Drop rewards on all other UK sites are non existent on this site which also makes me dubious as to where they get their license from. Id advise anyone looking for a new casino to stay well away from Casino of Dreams. I dont mind losing a bit of money it comes with the territory of gambling. I gave this site a chance for a number of months and Im sold on the fact that its definitely a scam. Look elsewhere.

Casino of Nightmares