Prompt kind and helpful

• Very kind and helpful right till my problem was solved. Thanks again

Awful Awful Awful unethical shady crooks..👎🏻👎🏻👎🏻 Would NEVER NEVER recommend

• Would NEVER NEVER recommend. Absolutely nightmare dealing with this company. They took sooooooo much money from me and majority of the time gave the worst returns. Then finally after half a year of playing with them got a decent win. They held my payment hostage and would not pay me my winnings. After giving over 10+ personal documents. Never enough for them. Then they started asking for my family members banking information. Absolutely not. They didn’t respect my time and privacy at all . Vip managers and chat agents talk in the most condescending arrogant manipulative manner. Took all my deposits no problem. Would give me small withdrawals but as soon as I finally won a decent amount they would not pay me. This is a terrible unethical company. They flag all negative comments to look like they are the most excellent company to reel people in. It’s all manipulation. To give a company 5 stars because a chat agent is okay is the most ridiculous thing. They are not 5 stars and I’m not rating a company to boost a narcissistic egotistical chat agent. A good chat agent should be the bare minimum for an online casino. These companies are all shady in one way or another in my experience. This place will take as much as you will give them and then when you win they won’t pay you. Then make you dig up all your very personal information to give them and it will never be good enough. So I’d recommend to run as far away from this company as possible. 👎🏻👎🏻👎🏻👎🏻Only reason this place is excellent on trustpilot is they can take down negative comments. If you check casino guru reviews are a lot lower. They keep replying with a copy paste reply that has nothing to do with my review then they keep trying to get this taken down. I’m just going to keep reposting it. I want to save others from getting scammed like me. Be cautious with these companies.People who rate online casinos 5 stars are delusional. You are literally promoting companies that take advantage of people. You have to be unintelligent low standards and unethical to promote any online casino. Especially this one who will take all your money but won’t pay when you win. Very unethical awful shady company .

Thanks for your help issues fixed

• Thanks for your help issues fixed

Worst staff

• Worst staff no wins terrible casino

Super Teams fast and Swift

• Super Teams very fast and gentles

Great casino

• Great casino easy withdrawal excellent customer support and plenty of rewards for loyal punters shot frank you the man

I have had a couple of withdrawal…

• I have had a couple of withdrawal issues but to be fair was not conquestor fault. Txt with Osman tonight. Such a quick nice response as I have had with many of your staff. I always recommend this site to family and friends ya

Wonderful service when help is needed…

• Wonderful service when help is needed for withdrawal. Bruna you were amazing thank you soooooo much. Winning are non stop

amazing customer service they are…

• amazing customer service they are always helpful and problem is sorted quite quickly Bruna is great

BEST CASINO

• super helpful and did all he could to help me fix my withdrawals.

Love the fast service

• Love the fast service. Done so promptly

Osman in customer service 👍

• Osman in customer service was excellent. They helped me deactivate a spin bonus I never used in order to successfully withdraw my $720 win. Awesome assistance!!

Waste of time and money

• Waste of time and money. Utterly appalling treatment of players worst customer service helpers I’ve come across. Completely insulting workers who are lazy and incompetent. Add that to the lowest win rate you can imagine and you have the worst casino around. DO NOT WASTE TIME OR MONEY HERE.

Great Site

• Fast payouts and good bonus options.Customer service is always available. Honestly great book !

Stolen half of my winnings on a long term bet

• I had placed a long term bet stake around 135€ and winnings were at around 1.100€. The bet was placed at the start of August 2024 already. Since weeks I have been contacting their support to finally credit me the winnings of the bet because all long term parts of it came to and end and I had won. The cashout of the winnings happened weeks after contacting the support - and I only recieved 186€ as winnings. Naturally I contacted the support and wanted to know where the other much bigger part of my winnings were. Eventually I was told that I had placed the initial bet in August with bonus money mainly which I do not recall honestly. I cant imagine having used bonus money for a long term bet. So because the bonus had expired until now I would only recieve the amount of winnings with the real money part of it - 186€. Heather part of their Player Experience Team interviened (after I threatened to publish everything here on Trustpilot) and promised me she would make a case for me to recieve the remaining winnings as well. Props to her I really had a hard time because those 1.100€ were seen as a guarantee to me and I adjusted my finances in the last weeks spent more knowing I would recieve that money very soon. Why would I doubt to recieve it anyway? Learned my lession for sure.Anyway after several hours they decided to give me half of the remaining winnings 460€ to be precise. The rest of the winnings the other 460€ were given to me as a bonus with wager requirements. First the requirement was 10x then they removed it and changed it to 12x. When I clicked on the bonus it said I would have to wager it 25x (!!!) in total up to over 11.000€ before it became withdrawable. They gave me a 6-7 days to wager that amount and rejected every question from my side in regard to not having to wager it or at least to lower the requirements (less wager x or more time). Everything was rejected and they claimed they were kind anyway to do that. As expected 5-6 days later I lost the bonus amount. Only managed to wager up 38% of the 100%. Conquestador has an extremely irritating bonus system and cases like this one have happened in the past but never to that extent. I would not recommend anyone to join here there are much better and most importantly much more RELIABLE alternatives. I am done with this site.Edit: what I also should mention: I am not just any casual player for them I am one of their most actives ones. This is how they treat their loyal and active customers.

I had so much trouble withdrawing money…

• I had so much trouble withdrawing money and there support were amazing cant count how many emails and so quick to respond Frank and Haley mainly were superstars

Withdrawal issues

• I was enjoying this site. Withdrawals were quite fast. Then in the last few days I couldnt get any withdrawals processed. I was told I could only make one withdrawal per session. This was then changed to one withdrawal per day. I finally got a reason for it today. The site gives you gifts with normal conditions attached e.g. you must spend 30x gift amount. They decided I couldnt make a withdrawal and then deposit funds again claiming a gift. I got no notification of the change. I dont think they can be allowed withhold my funds. I told them not to offer me gifts if it means not processing my withdrawals

THIS PLATFORM IS TRASHHHH!!!

• THIS PLATFORM IS TRASHHHH!!!! SO MANY ISSUES FROM DEPOSITING NOT WORKING TO DEPOSIT MATCH BONUSES BEING FALSELY ADVERTISED(THEY SAY 200% WELCOME DEPOSIT MATCH BONUS BUT ITS A LIE ITS ONLY 100%) COMPLETELY TRASH CUSTOMER SERVICE FROM ROSA NO HELP WHATSOEVER ITS BEEN ONE WEEK I HAVENT BEEN ABLE TO DEPOSIT OR PLAY! 1 WHOLE WEEK !!!!! DONT RECOMMEND AT ALL!!

Ive just had a chat with Frank

• Ive just had a chat with Frank not only has he got the nicest name in the world I love his name but he was so helpful to me and sorted out my issue within minutes. If you need assistance from anyone on conquestador please ask for Frank he is not only Frank but also very honest and helpful. Thank you again Frank. Also a great casino and I seem to win a lot of the times with this casino. Go check them out you wont lose.

Had a major issue with verification of…

• Had a major issue with verification of acc etc. but have been helped to navigate the system well. Definitely happy now....