Refund Agreed – Still No Payment Weeks Later

• On 24 July 2025 Coral/Entain concluded my complaint and confirmed they would refund me £1412.64. I provided all requested documents on 29 July and have re-sent them several times.It is now past the 8-week UKGC deadline and they still haven’t paid or given a valid reason. I have escalated this to the Sheriff Court (Scotland) and will pursue full enforcement interest and compensation for the stress and financial harm caused.Repeated promises to “escalate” have gone nowhere. Coral have shown zero urgency despite admitting fault.Consumers beware — if they can delay paying even after agreeing a refund imagine how they’ll treat you.

Absolutely disgusting how badly you…

• Absolutely disgusting how badly you cheat customers. I hope your building and everybody inside burns to the ground you corrupt scum. Nothing fair or random cheating customers to pay your own fines you disgusting cts.

Scammers!!

• Scammers!!! Shame on you ! People stay away from Entain !!!!!

Received spam from entaingroup.com…

• Received spam from entaingroup.com pretending they were Ladbrokes making out I had signed up they spoofed the from to make it appear the message came from Ladbrokes but all links and return email goto entaingroup.com. Clearly a scam and a company with no morals.Avoid at all costs.

The company has made further cutbacks…

• The company has made further cutbacks on its gambling site promotions this has made foxy coral gala and ladbrokes go downhill. I have been a customer for over 22years but Im now choosing better sites as these sites offer nothing worth while anymore

The companys software has so many bugs

• The companys software has many bugs they need to iron out. They dont fix them and instead roll out more updates which have more bugs that disable your gaming ruin your experience and can crash your computer and therefore not pay out some of the times you win. On various games including slots.They have repeatedly decreased the amount they are paying out on their free games pay games and loyalty points structures...several times in the last 2 years. If I had to put a number on it it would be 5 separate times in the last 2 years. Little by little taking away from both your balance and your enjoyment.Im moving to another company but maybe cos they also have terrible reviews on Trustpilot too. So I dont know.

Irresponsible gambling

• ”Ensuring our customers stay safe and play within their means will always be our number one priority.”They say they take responsible gaming very serious and that they also have this somekind of real time- program ADR to detect players that could be possible problem gamblers. Well I can tell you that is not true. They even haven’t got anykind of interest of where the customer gets the money to gamling even they are aware that the customer wouldnt got afford to play.They also encourage a customer to chase losses after losing thousands of euros (encouringing is forbidden in Mga regulations). I write this because things they say in the website is not all true and to me they even lied when I asked about the ADR-program. I only wonder how can they say that they are doing everything by the rules and regulations even their own when that is not true.

absolute rubbish very poor odds wont…

• absolute rubbish very poor odds wont bet with again on a good point there always getting fined by the gambling commision they always try to be clever but any hasle from them i take the matter further through IBAS had descions overturned by IBAS to my favour anyhow no doubt more large fines on the way to these charlatens

Entain Groups HR recruitment practices…

• Entain Groups HR recruitment practices demonstrate a glaring disconnect between their corporate rhetoric on employee experience and the reality faced by candidates. My application process culminated in a crushingly impersonal rejection: instead of direct communication I received an automated questionnaire soliciting feedback about their own process—a process that had already concluded with my rejection. This tactic which outsources closure to the candidate epitomizes a recruitment strategy devoid of basic professional courtesy or respect for applicants time.

Frustration and harassment from sites

• Not interested in the experience more interested in fixing games and customer support is worse experience. Foxy gala ladbrokes and coral all guilty of harassing players for no given reason not investigate problems or issues and calling you more or less a lier.Frustration and harassment

Worst ever Experience

• After successfully clearing three rounds of interviews and signing the contract the HR team was unable to verify my right-to-work status in the UK. Despite it being explicitly stated in simple English that I am permitted to work a maximum of 20 hours part-time on gov.uk they claimed I was not eligible. This caused significant confusion and wasted both my time and effort.Unfortunately this reflects poorly on the companys hiring process. The lack of competence displayed by both the HR team and management led to a highly frustrating experience. Proceed with caution if considering this organization

thieving scumbags...worked for multiple…

• thieving scumbags...worked for multiple years with their affiliate program and they decided to steal my 100+ players and commission and close my account for no reason other than to be thieving scum. Absolute dirt of the earth

Worst company ever do not trust.

• A cancer towards our society simple as. They ban me from all places after some silly phone call after I spent £150 over two days it was so obvious they was trying to find any reason to ban me I told them I spend less than 10% on my income I told them I’ve never had a gambling problem and regularly close my account for a period as I don’t like to waste money like mad only bet 20p spins and never deposit more than 100 anyway ever and bam banned me spam me with emails about self help which is done purely to wind me up 😂 just avoid them and any company they associate with. Phonecall was laughable pure delusion at what info they think they’re entitled too lol at the end she went you don’t agree with me I said yes I don’t .. then she goes so I’m going block you 😂😆😂 ok dictator hitler you do that and then I asked to make it permanent LMAO I was having a good day and didn’t even gamble banned myself for the day as didn’t want to play or lose anymore so phone all was so unnecessary and actually had a bad effect on me and kinda ruined my day. Pure devils

A cancer towards our society

• Entain have made cutbacks on all thir gambling sites their promotions are awful. When each of their sites were owned by individual companies the promotions were excellent and it looks like as they are taking loses lately its becoming harder to have any hope of making anything back from this company

Entain have made cutbacks on all thir…

• Frauds and thats 100% true. Just look at the latest fines from bribery money laundering data manipulation and fraud . The RTP and manipultion they have set for their casino and live casino games is scandelous. All manipulatated not to pay out and steal money back because of the massive recent fines they have recently recieved. Criminals a fact

Frauds and thats 100% true

• Rigged online games the RNG is not impartial or fair. Cheating customers out of their money disgraceful and disgusting. Avoid at all costs.

Rigged online games

• if i could give them a negative score i would. worse gambling site always has technical problems and tech team cannot or will not fix. same winners on all their sites (Coral Foxy Gala and Ladbrokes). As for their promotions they are clearly fixed how van a player get 40+ points on average for each spin on a 30 spin promotion. time for them to be investigated

Entain Gaming

• Absolutely terrible company all sites are constantly crashing impossible to long in sometimes for hours then when you do it throws you out of room your playing in for no reason the promos are terrible never get anything from them bingo every room has same names winning day in day out if you should be lucky enough to win anything over a 5a cash it out as it takes it all back. I think it forgets you can look at previous bingo winners from last 5 or 6 games you can 101% guarantee the names will be repeated 98% dont waste your money am sure theres got to be a trustworthy company somewhere!

Absolutely terrible company

• NEWS.entain found guilty of bribery in Turkey.33 states in America have been chasing them for getting children addicted.yes children!jackpots are mostly won by new customers with a wagering requirement.meaning they cant withdraw until they play it back in .

NEWS.entain found guilty of bribery in…