Don’t believe all the bad reviews!

• Don’t believe all the bad reviews! Decided to use this casino and went to make a withdrawal and was having trouble with verification. I came to trust pilot to read reviews and my heart sank. But I sent the wrong documents for verification and the casino emailed me back with an example of the bank I use and what the documents should look like which really helped.As soon as I was verified with documentation which took about 48 hours even with me getting it wrong the withdrawals take 24 hours. A downside to this casino is the fact you have to 3x wager your deposit. If this was advertised it wasn’t advertised very well.But on the whole 24 hour withdrawals once verification is complete and very easy to deposit and use.

GambleZen / AltaCore N.V. SCAM!

• EDIT 27.05.2025: They do not answering on email or here but they are flagging my review to shut me up!!!GambleZen / AltaCore N.V. / AltaPrime ARE SCAMMERS!!!STAY OUT of GAMBLEZEN casino!!! And all ALTACORE N.V. / ALTAPRIME casinos!They ARE SCAMMERS AND will SCAM YOU! They will make up some rule breaking just to NOT PAY YOU!ALTACORE N.V. / ALTAPRIME casinos ARE SCAMMERS !I have been playing RAW for months I spent thousands on RAW and the only wagering is their cashback.Now after thousands of spent with RAW play I got cashback wagered it full there was no delayed game when bonus wagered.I have been able to win some money 6000 Eur it will cover maybe half of my loses with them now after finishing verification and requesting withdraw they come up I broke TOS.They said I broke rules with delaying game from wager to non wager that is pure lie. I did not delayed any game over wagering.I asked for proof they NEVER GET BACK TO ME! They simply closed my account with all the money and refuse to pay and are NOT ANSWERING!That is story with ALTACORE N.V. casinos. DO NOT PLAY ON THEM! They will scam you now or later! ALTACORE N.V. / ALTAPRIME casinos ARE SCAMMERS! This decision is final and will not be reviewed.Be aware and stay safe!15.05.2025PS: They may answer here with some made up bullshit but they will never show proof so do your maths!support at gamblezen.com kyc at gamblezen.com ask them how they scamming and steal from people like you.Involved scammers: Ναρκιζα Σαπιροβα (AltaPrime Director) Γεωργιος Σοφοκλεους (AltaPrime Secretary).ALTACORE N.V. / ALTAPRIME casinos ARE SCAMMERS! This decision is final and will not be reviewed.This decision is final and will not be reviewed.PPS: AskGamblers do not want to be involved clear case pure scam I am under their referral code but they are paid by AltaCore so they do not care. They pretending they are on your side but they are not! Money over morals ...PPPS: GambleZen / AltaCore so where is the proof that I broke your TOS? You cant show there is none you simply scamming your player/s!Tags: AltaCore N.V. Scam AltaCore Scam GambleZen Scam AltaCore do not pay AltaPrime Scam AltaCore Thieves Altacore Scammers AltaPrime Scammers AltaPrime do not pay GambleZen do not pay GambleZen Steals GambleZen Scammers.

I really like this casino BUT

• I really like this casino. Good games and easy to find your way around. I have won a lot of money I want withdrawal. The days go by and I try to write them an email. No answers. Now trying to write to another email. No answers. The next day I try again and write. Then I get an email with some documentation I need to send in which I have sent earlier and got approved. Send the information again and provide for answers to all my questions. Again answer. Unfortunately I dont think Ill ever see that money. It is sad that you just ignore your customers in this way and silently refuse to pay out their winnings. So watch out for this casino. If you just want good entertainment thats great. But do you hope that they will also pay out your winnings if you are lucky and win. Then it is not with the old zen you should put your money. Its a tough game and be happy that youve won a lot of money and then just experience and be ignored and probably never get your moneyUpdate. 20-5-2025 Now it has been 4 banking days from you have claimed to have paid out my money. But no money has arrived. My bank says that they also cant see that anyone is on the way. Its so exhausting and struggling with you. There is no customer service and when there finally is you dont get an answer to what you ask about. Now just give me my money so I can live my life again.

The biggest scamming puke I ever seen…

• The biggest scamming puke I ever seen on my life. Big Bass Crash in this place offer RTP lower than 90%. I have a lot of proofs about that. Stay away from this site. Playing at this casino is a pain not a pleasure.

They lie about their RTPS

• They lie about their RTPS dont ever open accounteven if u want to close ur account they make u run after it .

Gamblezen not your friend

• My most recent transaction. A $45 deposit and a $90 bonus.  Based on my interpretation of the promotional terms and conditions.  I can use the $45 real funds without activating the bonus and if I bust then I can activate the bonus and try to achieve the wagering requirements and cashout a maximum of 5x90 or $450.  In this case I was able to get a big win and see my bonus funds go well above the 450 mark and even further above the mark where the remaining wager requirement was less than the fall space. So I gradually clear the wager to the point where it is complete and the final balance of  $1218 is exceeding the cashout limit of $450 and in accordance with the bonus rules (other bonuses): 1.4 All winnings received while wagering Bonus are limited to a maximum cashout amount of 5 times bonus granted. Any exceeded balance will be voided prior to money withdrawal. The exceeded balence ~$750 is complety made void at this point prior to money withdrawal and I am left with $450 real funds which are now withdrawable. At this point I have $450  real funds! There is no bonus left for wagering.  The bonus rule above has no application to  real funds and the limits set to the winnings that were received while wagering can not limit any further winnings because further winnings will be received after wagering bonus not while wagering bonus. I thought maybe I could randomly end up even better.So I showed my 450 to the machine and the machine just looked at the 450 and randomly gave me another 349. With $799 real funds I  set up a withdrawal request of $450. And left $349 real funds that can just sit there while I nervously waited I easily completed verification. And selected to withdraw to the best option available (crypto wallet) 24hrs later and still no santa-claus. I started my enquiry and asked why was my withdrawal still pending. It was live chat so I was confident to get the answers. I also asked why are the withdrawal options without the options that I have used for my deposits. My deposits were via visa and skrill. The agent said that I would not be able to withdraw unless I made a deposit using the same option. I made the minimum deposit from my crypto walletNow my withdrawal can go into the crypto wallet according to the live agent.I decided to play the machine and see if it still wants to keep me randomly on the good side and by the hair on my tail I found a $600 easter egg that added to a real funds balence total of ~$1000 I had no reason stop the random numbers generating but without notice I was forced away from it and then received a notice with the message your account has been suspended please contact support instantly I connected to support via live agent and was soon responded to with reassurance that nothing was wrong and that I should simply wait 20mins before logging in again. I thought maybe they were advising me to take a break but it was strange if that were so. I actually needed to get off so I put the phone down. 40 mins later I was able to return to the phone and was excited to continue. To my utmost surprise my account had been touched.  Almost about to blame my cat I thought maybe my worst fears were being conjured into my reality from some scary place. My real balence was showing $503 and my pending withdrawal was cancelled.  . The explanation was as follows.From the KYC department via live agent We inform you that your withdrawal payment in the amount of 450 NZD  has been cancelled by the Gamblezen Financial Department. We inform you that the amount of 948.47 NZD has been debited from your game account according to the bonus rules 1.4.(other bonuses): 1.4 All winnings received while wagering Bonus are limited to a maximum cashout amount of 5 times bonus granted. Any exceeded balance will be voided prior to money withdrawal.In your case you can withdraw: 450 NZD + 54.0505 NZD (your deposit) = 504.0505 NZD. They stated that they cancelled withdrawal but they gave no reason for doing so. They also debited my entire real funds amount. And they said that it was winnings received while wagering bonus. That is a false claim. It was was received from winnings  afterThe bonus was cleared and not while bonus wagering. The stated bonus rule had no application on the funds that had already had their excess removed prior to withdrawal.  And thus excused from further limitations of bonus conditions. Also I have received email from KYCAsking for proof of cards that do not exist anymore because they were replaced and then replaced again with different number but for the same debit account. I responded as such and then was asked to log into my bank account and screenshot the cards there.  Unfortunately such images are not available to me when logging into my bank account

Most of these fake 5-star reviews looks like AI here is a REAL honest Review by a player.

• While they offer many bonuses and others things they have a lot of downside many weird slots like Sugar Rush 1000 Gates 1000 Sweet Bonanza 1000 & Many more are banned from play at pragmatic and many other providers. Their withdrawal process is an absolute nightmare The support has 0 power to check or help with withdrawal and refer you to talk to kycATgamblezen.com (Which never ever responds for 4 days all i got was a request to send in an verification of my bank statement) Even though my account was fully verified with ID/Residential adress and selfie.I took out 100 € after completing a free spin offer (Had 122.5 € but it got converted to 100 € Real cash it say after bonus was completed) i played some more ended at 102 € and cashed out that.4 days after my withdrawal request on the 19th When after 3 days time they asked for the Iban verification photo which i sent in 30 min after. About an hour later i get a notification email about my bonus has been cancelled as the bonus terms say maximum of 100 € can be withdrawn so 2 € has been taken off my balance and i can now request a new withdrawal again.That was 5 Hours ago... 2 emails i sent to kycATgamblezen.com which is their finance department and their support cant answer or do anything in the matter which is crazy stupid they should have a superior support with powers to do actions of all departments when needed because they are no better than an automated AI message bot this support. Which is a cheap tactic of a casino.I do hope they pay it out soon because the experience has been awful and they should know i played on over 1000 casinos even back in the days when KYC was a real hassle to do. This is worse.

Gamblezen is nice casino

• Gamblezen is nice casino. Website runs smooth no bugs. I’ve tried several different casinos and this one clearly stands out as one of the best. Excellent bonus offers and huge cashback (max 30%).

A Cautionary Tale for New Users

• Title: Misleading Promotions and Unhelpful Support: A Warning to New UsersI recently signed up for this casino after a friend told me about a promotion offering 60 free spins with no deposit using the promo code ZENISSIMO60. As a new customer I followed all visible steps: created an account entered the code—only to be immediately notified that it couldn’t be activated.I reached out to live chat to resolve the issue. I shared the promo code explained what I had done and even showed them this review in progress to give them a chance to make things right. Instead support simply told me there were no active promos on my account and redirected me to their standard welcome offers.When I asked why the code didn’t work they claimed I was disqualified because I hadn’t signed up through an affiliated link—a condition that was never stated or clearly outlined anywhere during registration or in the promotion itself. I emphasized that no guidelines or qualifying instructions were ever provided to ensure the offer could be properly redeemed. Their response? That the promotion had “strict guidelines” and that I simply didn’t meet them.I raised concern about the company advertising a promo on false pretenses—offering a reward without disclosing essential eligibility steps. Rather than taking accountability or offering a solution the live chat agent ended the conversation.This isn’t just about a missed bonus. It’s about misleading marketing a lack of transparency and customer service that deflects responsibility rather than resolving concerns. If you’re a new player considering this platform be warned: promotions may not be honored and if something goes wrong you may be left without support or recourse.

Lagging

• Worst casino site I ever played on just lagging all the time I live in sweden DONT PLAY HERE

Quick gateway

• I took a chance here and its amazzing. The spins load fast and the chat hosts are so friendly. TBH I come back whenever I need a quick gateway to fun

SURPRISING PICKS

• WHEN I FIRST STARTED I THOUGHT ID ONLY SEE GENERIC GAMES BUT I WAS WRONG. THEY HAVE PLENTY OF COOL TITLES TO EXPLORE AND THE QUICK LOADING TIMES KEEP ME HAPPY. IF I’M HONEST THIS PLACE HELPS ME ESCAPE FROM DAILY STRESS IN A SNAP.

My daily mood

• I tried Gamblezen after a friend said try it. Honestly speaking it became my daily mood lifter. Quick games easy layout and no fuss at all. Im so impressed.

My Unplanned Daily Escape

• I joined on a whim thinking I’d just play once in a while. Now I find myself visiting almost daily. It’s not about huge wins for me; it’s the comfort of easy navigation and fun spins. The chat sometimes lights up with jokes and that sense of community keeps me coming back. If I had to describe it Id say its like a quick mini-getaway in my busy routine.

CAUTION People

• CAUTION People! Not any win is here possible. Scam and fraud

PLEASE READ.....Do NOT trust this…

• PLEASE READ.....Do NOT trust this…PLEASE READ.....Do NOT trust this place. ALSO IGNORE ANY OF THEIR RESPONSES TRYING TO BLAME PLAYING WITH BONUS FUNDS WHICH IS RUBBISH. NOTICE HOW THEY DID NOT ANSWER THE ACTUAL TRUTHFUL COMPLAINT. AS FOR THE PROVIDERS SET THE RTP TAKE A LOOK AT PROVIDERS TYPICAL RTP. DO YOU EVER SEE AN RTP RIDICULOUSLY HIGH OVER 100% RTP I ALSO SEE OTHER NEW 5 STAR REVIEWS AFTER ALL THE NEGATIVES. AGAIN TO TRY AND HIDE THE NEGATIVE REVIEWS FROM REAL PLAYERS!!!!As others have mentioned (WITH REVIEWS OF MORE THAN 1). Pay attention to the amount of reviews being the apparent players first review. Quite suspicious?. The max cashout is 500 no matter what. And I mean if you deposit say 2000 and win 3000 you can only cashout 500 at a time. This means ONE withdrawal of 500 then wait a week or so to HOPEFULLY have that processed before making the 2nd 500 withdrawal and so on. Why I say hopefully is because most of the time they put it back into your account so you have to repeat the withdrawal. They are so bad with delay tactics. So basically it is a minimum 6 weeks before you get IF you get your winnings. Imagine winning a jackpot. Think about that. Lets think about who is ALWAYS winning here. Well the casino of course they gain massive interest on the winnings it holds. It gives these huge bonuses & they are not bothered if you win or lose because they still win in the end. Chances are that jackpot you got all excited about may never be paid as the casino could be gone way before then. They are collecting interest on it anyway. Just check out other reviews for this casino at other places. Count up all of those top reviews for this casino from randoms with 1st review and notice how there are many reviews after the negatives. Its like they are trying to hide any negative reviews which are reviews from actual players & have the good ones at the latest. Very very sketchy. I will also add. the bonus terms. You take out a bonus lets say you deposit 500 and get 500 bonus for example. You clear the bonus wager and while doing that you have hit a massive win of 20k. You play and are excited because with that 20k you clear the wager and still have 15k left from that massive win. You go to withdraw and guess what. You get 2500 (5x deposit amount) meaning the casino has just made 12500 from YOU winning. Even other bonuses like free spins or free cash. You hit a 500 win. Well guess what max withdrawal is 50 from that bonus not the 500 you won. Casino wins 450 from your win there too. This casino ALWAYS wins no matter what. DO NOT PLAY HERE YOU HAVE BEEN WARNED. Curacao recently changed their regulations. Surely this casino does not follow those.

Fun during coffee breaks

• This may soound sillly but I pay for five-mintue buursts between tasks Its become my coffee-break buddy. I love that thing load fast so I dont waste time waitng load fast. so I dont waste time waithng. I even snagged a small bonus once. wguch was pretty cool. Now that I think abotu it. Ive never felt rusded or confused here. Its so easy that even my rechnology-challenged friend gave it a try.

GambleZen has quickly become one of my…

• GambleZen has quickly become one of my go-to casinos. The registration process was straightforward and within minutes I was able to dive into the games. I was pleased with the wide variety of slots and the live dealer games are a nice touch too. What really impressed me is the fast and secure withdrawal process—I’ve had no issues withdrawing my earnings and the transactions are always processed in a timely manner. The customer support team is incredibly helpful and resolves any issues promptly. They also have some great promotions that make playing even more exciting. If youre looking for an online casino that is trustworthy fun and offers good customer support I highly recommend GambleZen.

Let me share my joined for a rndom spin…

• Let me share my joined for a rndom spin session but the wwelcoming vibe got me. The ganes run smoothly and support is uick to help. No big show-off stuff just a comfy corner of onilne fun that I really apprectate.

A quick smile

• From my perspective the biggest win is the instant fun factor. No tricky steps just tap and spin. I love how easy it is to deposit and cash out. Sometimes I hop in just to unwind after a tough day and I leave with a grin on my face.