The replies on here are from heart…

• The replies on here are from heart bingo are pathetic all these customers spending £1000s and not one decent win daily deluxe box is the biggest joke ever spend 100s yoy win 2 spins they give you nothing back if you want to waste your money and have no fun heart bingo is the site to go to good luck people because you will definitely need it

I had a small issue fixed by franchesco…

• I had a small issue fixed by franchesco today who was extremely professional but also lovly to chat to whilst I waited I will definitely be staying with heart because the customer service is amazing compared to others. Thank franchesco 😊

Outstanding Customer Support from Irene

• I am extremely pleased with the exceptional service I received from Irene during my recent interaction with customer support. From start to finish she was nothing short of amazing—professional knowledgeable and incredibly helpful.Irene took the time to truly understand my issue and handled it with impressive attention to detail and care. Her communication was clear respectful and reassuring throughout the entire process. She remained patient while I explained my concerns and went above and beyond to ensure I felt supported and informed every step of the way.What stood out most about Irene was not just her ability to resolve my issue efficiently but the way she did it—with genuine kindness and professionalism. It’s rare to come across someone so committed to delivering an outstanding customer experience and I felt valued and respected throughout our interaction.Thanks to Irene’s exceptional support my problem was resolved quickly and effectively. She turned what could have been a frustrating experience into a positive one. Irene is a true asset to the team and I can confidently say that her service deserves five stars without hesitation.Thank you again Irene—you truly made a difference!

Absolute joke of a site think it needs…

• Absolute joke of a site think it needs investigating played fluffy favorites 25p a spin £70 down and not one bonus round activated take in to account there is 2 lots of bonus reels the 3 elephants and the fair ground grabberDecided to change game andPlayed white wizard 200 spins no bonus round activated They say its random but when you have played over 500 spins with no bonus reels seems a bit outrageous Dont think I will be going back on the site

Absolutely ridiculous bad bad bad site.

• Absolutely ridiculous bad bad bad site.Deposited over £300 and Eventually got a bonus after 200 spent and won 37.50 carried on playing it took the little win and some more down to my last spin got another bonus and surprise 37.50 win.It only gives 20 to 37 pound wins if your lucky to get the bonus.You spin £6 and win 50p???It just takes takes takes worst ever gambling site Ive used!!! Mr D turpin is a saint compared to this site!How can you have fun when your rtp means Rob The People!!!!!Avoid playing the slots here.

This site is unbelievable to jion you…

• This site is unbelievable to jion you have to send photos of driving licence so i did both sides at least 5 time and a payed bill with my address so done that to number of time sent that once again then get email saying send it again unbelievable so they can stick it do your job properly and you might get more people jion you i hadto 1 star them to write this

This site it’s very big scam please…

• This site it’s very big scam please people stay away they lied when saying random win all the games are the same same pays all the games no win they take nearly £4000 and I can’t win even £50 that’s completely not normal I think I gone contact the gambling commission if this site have a fair generator because this is not normal please people stay out of this 😡

WTF!!!

• WTF!!!! my screen went dead....as in it would not display the symbols on the Slot!!! first i got the error message!!!! told to reload the page i did that....then it just gave me the slot with no symbols on it!!! but happily ate my money! so NOT HAPPY now!!!!! the slot was called The Goonies Megaways Quest For Treasure Jackpot King after this happened i logged out in total disgust!!!! it had been acting very oddly for 10 minutes before it kicked me out saying that there was a error. Jackpot King??? what are they a Jackpot King of exactly? as that is a very bold claim for them to say about themselves! they need to be removed from your games! i was very happy until they Jackpot King messed with me.

Re opening of my account at Heart Bingo

• I closed my account and was having problems re joining however I contacted the site and was assigned to Jim in customer service who was very helpful polite and dealt with my issue quickly! Thank you Jim!

Awful over 300 spins for 3 pound…

• Awful over 300 spins for 3 pound terrible casino the app glitches takes ages to load takes your money nice and quick though no problems with that due to the bad experience I wont be returning

This platform is nothing but a con

• This platform is nothing but a con its supposedly random as they all say but these games are always rigged beyond belief take take take is all that awaits you and no it wont be you taking anything except maybe the occasional 20p (funny thing is im not even joking youll spend hundreds waiting on a bonus for it to give 20p) save your money people dont give it to these scam companies There Reply is also comical and typically copy and pasted...... Yes there is much complicated mathematics at play here to ensure youll only ever lose money playing here 💰

Got to be the worst online casino I’ve…

• Got to be the worst online casino I’ve ever been on. It does not pay out at all. Just drains your money and pays odd couple of quid here and there. Also the game keeps throwing you off I have no idea if it’s a win when it says something as gone wrong please try again. I’ve reported it and I’m still waiting a response.

Free spins

• I needed help as I did not receive my free spins I got through to Aidan who was very efficient he sorted the issue out quickly and was very helpful.

Update on my previous review

• Update on my previous review despite giving heart bingo the details they requested still no joy they now Want me to phone them to answer questions IE where I get my money from to play bingo etc its none of their business but I guess they think everyone is an addict I work hard for my money and relax playing bingo so guess heart arent worried bought losing customers WORD OF ADVICE dont take a break you come back to a closed account plenty more sites out there me and my family and friends can play on

Sheigh was very polite helpful present…

• Sheigh was very polite helpful present thank u. Best site ive been on and customer service excellent thanks Sheigh 😊

Ana was absolutely brilliant

• Ana was absolutely brilliant . So kind and helpful And resolved my query instantly. Fantastic customer service and a Fantastic site

Aidan was such great help today 👍

• Edward was very helpful

Edward was very helpful

• Had an issue getting my free spins for a new customer contacted customer services on the app & Harvey managed to get it sorted for me I was initially quite frustrated but thanks to Harvey we got there in the end!

New customer offer issue

• Got a reply fast and didnt have to persist to get it resolved as before very happy 😀

Got a reply fast and didnt have to…