Helped with spins not being credited…

• Helped with spins not being credited quickly.

i was wrong it is a good site actually.

• Edit. i was wrong the site is a good site and does pay. i was feeling under the weather at the time.

I just feel completely ripped off

• I just feel completely ripped off. Seeing heart you think it’s a trustworthy site but I couldn’t have been more wrong. Let me sign up and allowed me to deposit £80 THEN blocked me from doing anything and demanded ID checks which I happily did. THEN asked for my bank statements. I declined at this point as this isn’t ok and very intrusive. I requested my deposit be refunded and they close my account. I was told “NO give us your bank statement or you lose the deposit”. Utterly disgraceful and frankly it’s just theft. I’m certainly not going to be one of those people who allow this to go and do nothing about it I think people and the public needs to be made aware of how such a so called reputable company is behaving and treating their customers. Customers should have to right to decline giving over personal information and receive back money that they deposited in good faith. I will certainly be seeking legal advice over this and thankfully I come from a family of barriers so this certainly won’t be hard. They need to be publicly shamed for how they are treating people and I’m going to make sure that this happens. Heart you are an utter disgrace. Thankfully there are other sites out there with a much more Honest reputation. You will certainly be hearing from me.

Rigged slots

• Rigged slots Avoid

The most amazing customer service

• The most amazing customer service

Edward was so help and fast at…

• Edward was so help and fast at supporting me 😇

Absolute joke of a site

• Absolute joke of a site. Dont bother you dont win on here they take take and take. Repeated same winners. Shame about the 1 star it should be 0 stars

Ease of access

• Ease of access extremely useful and super fast problem solving skills overall specifically Chantelle was very helpful pleasant and polite.

Had an issue with the opt in offer and…

• Had an issue with the opt in offer and spoke with Alan he was super helpful and constantly reassured me that he was looking into my issue. Lovely service! Thank you again Alan!

Had some issues with free spins

• Had some issues with free spins I had 25 spins for my birthday from the birthday balloon promotion. a lady called Ana helped me retrieve them it took a few attempts but finally got there in the end. Other then that Ive never had a problem with Heart Bingo fast payouts and great customer services.

Annamaria was very helpfull

• I had an issue with lost bonuses I was put in touch with live agent Jamie he was outstanding in his assistance and did his very best to sort the issue out he couldn’t reinstate them as a lost bonus but in his desire to help issued a small cash equivalent which was just as good in my eyes and to be honest preferred because the bonus I was king them to reinstate I’ve never won much on that page but with Jamie offering a small cash amount I was more than happy to accept because I’ve had better joy on heart bingo slot games than actual bingo I believe heart bingo site to be the best by far I’ve not won as much as I have on any other site I’ve spent the same money on in fact I’ve only had decent wins on heart bingo every other site sampled they just take your cash and run heart site is fair I’ve won less than deposit ed granted but I’ve also won nearly £200 off a five and a week or so ago won over £350 odd so they’re an honest site giving you genuine chances to win and they obviously have amazing hard working staff like Jamie he has to be one of they’re most hard working but also competent and also friendly agents they have can’t speak highly enough of him if I ever need the chat service again I hope I get him again I should add I think the small cash equivalent was only 0.90 so I don’t want my review to cause a bombardment of fake requests thinking theyl get a free bit of cash my bonus I lost was 9 free bingo tickets Jamie couldn’t reinstall them but offered 0.10p for each missing ticket total 0.90p so just in case some of you thought it was more and was thinking of trying to con heart bingo with a fake request based on my review don’t waste your time mine was an honest issue and why I was genuinely happy for Jamie’s help even with it being less than a quid which should also prove it as a genuine review no one would waste they time leaving a positive review for less than a quid if it wasn’t genuine they’d probably want me for doing it otherwise which is also another reason I deleted 2 previous reviews of different gaming sites where they offered me a bonus for leaving a positive review when reading up on Trustpilot guidelines I realised they’d manipulated me and they never issued the bonus so after leaving an honest review of heart bingo and one of their agents I noticed I’d left previous reviews I’d forgotten I’d made because I haven’t been on those sites for months realising my error I immediately deleted those reviews as I realised they’d manipulated me sites had manipulated those reviews by promising but not delivering thankfully though because I realised it wasn’t honest and in line with Trustpilot rules and happily rectified my mistake which I hope will allow you readers to be confident my review on heart bingo is honest hope some of you try it out good luck to any of you who do??

I had an issue with lost bonuses I was…

• Pablo was amazing help today so nice and super quick to help

Pablo was amazing help today so nice…

• Pablo was a wonderful helpful agent very very polite and a joy to speak to 10 out of 10

Pablo was a wonderful helpful agent…

• CS agent Alan provided good service and a nimble and innovative solution to my problem

CS agent Alan was very good

• Aimen answered all the queries and resolved the welcome bonus technical issue. Much appreciated!!

Aimen answered all the queries and…

• Fake fake fake reviews. Never won anything worth while here. The odd £5 thats it n other week to my surprise won £35 this is only after hitting the bonus round 8 times on safecracker megaways Nd even landed 6 boxs one if those rounds Nd getting 25 spins then winning another 10 spins within the bonus round. Didnt even win £5 from it lol what a joke!Today went to play the same game again on safecracker megaways Nd landed 5 boxs n won 18 spins. Out of that I won £1.28. then I went to landed another bonus round 4 boxes Nd won 14 spins. Won £2.40 from it. 32 spins Nd all I got from it was a poxy £3.68. I can assure you I wont be back here again!

Fake fake fake reviews

• I opted in for a promo that encountered an error and Jim was very quick polite and helpful resolving my issue. This review is for him personally.Thank you very much Jim :)

I opted in for a promo that encountered…

• I had to call in regards to an issue I had and Gina the customer service rep resolved it immediately. Highly recommended! 5*

Tech issue

• I had signed up for there promotion but had a little difficulty to Access it but Chantelle from customer services was great and sorted this out for me promptly

I had signed up for there promotion but…