Awful site

• Awful site I withdrew a small amount of money 4 days later still not received been on online chat everyday and emailed and just told that they usually process within minutes but can take longer I asked why it was still pending and was advised they process every withdrawal individually WHAT so still waiting for days later and just told nothing they can do to speed it up. And this was a withdrawal to PayPal which every other site is instant - don’t use

Smooth transaction just a bit slow.

• I won a decent amount of money with this site and had to upload documents before I could withdraw.When I looked at the reviews I was a bit concerned and I didnt hear anything from them for 2 days despite me emailing them everyday so I feared the worst.However when they did reply my documents were verified and my winnings paid out within 24 hours so in the end it wasnt too bad.

Rubbish

• Rubbish. They take money with no issue when you win they start ask questions and check your paperwork looking for reason not to give your winnings. Fine sorted that. Then when you win and go to cancel bonus they do not say correct amount will be taken and take all your winnings. When contacted asking for help covering with terms and conditions that have nothing to do with a query.Also it is not worth to invest in this site. I play 3 sites never seen crap like this.

Always positive

• I love ice36 I started using it a few years ago and I use a couple Ive never had any problems always got a bonus for me to take advantage of which I have a couple of times Ive always spoke to positive chat hosts really cant fault the site I would defiantly reccomend even a free tournament every day which I take advantage of!

Absolutely terrible site hardly ever…

• Absolutely terrible site hardly ever gives any wins out apart from when you first join and after then you have no chance

Top marks from me

• Games roll and play without gliches or lagging full screen option is 100% full Plenty of payment methods with all providers being a bonus in itself gets my top marks and thumbs up for awesome.

Every game keeps freezing and crashing…

• Every game keeps freezing and crashing after one spin - this is one to avoid

I have just done a withdrawal for £650…

• I have just done a withdrawal for £650 after depositing £50 I’ve withdrawn a few times from this site and although it takes a little while I usually have the money within 24 hours. You can only withdraw once until your withdrawal is approved but that’s not uncommon. I’m happy with the game choices and regularlyGet bonus opportunities and often get free spins most week to

Absolutely disgusting site

• Absolutely disgusting site Live chat never replies As per usual just lies of a response 79% of unhappy customers tells all

Well l joined

• Well l joined made 2 x deposits when trying to withdraw they wouldnt allow it personally I dont think you should take money off customers till they have done the verification. The first time I could understand but 2 days later and still not done the paperwork. Wont be using this site again as I have no trust in them.

Good casino

• Good casino

This is an honest genuine review I…

• This is an honest genuine review I deposit £10 and won £500 upon reading previous reviews I was worried I may not receive my winnings. I was wrong.. yes they verification and pay out takes slightly longer with this site but I woke up today to the £500 being in my account. Dont let fhe poor reviews stop you playing this casino site!

Absolute scam...DO NOT EVER PLAY THESE…

• Absolute scam...DO NOT EVER PLAY THESE SWINDLERS....SAVE YOUR MONEY....

Changing Real Cash into Bonus Funds!! Scam

• Thought I would sit down and play some slots and decided to play on ICE36 due to the deposit offer they had on get 50% upto £50 as a result I deposited £90 I deposited £91 yesterday (Sunday 26th) all was okay and I took advantage of the deposit and get up to 50% bonus upto £50. Brilliant. In the end after hours of fun I had lost both the deposit and bonus balance leaving the account at £0The next day I was greeted with the same bonus available deposit £100 and get £50 bonus funds so I did this. At the time my account balance was £0.I started to play on some slots I had play about 3 games before winning £39 on outlaw bringing the balance to £180! Now this should of been £130 cash & £50 bonus funds however after playing a couple of more games I was greeted by the message “you are now playing in restricted funds”On further inspection in the active bonus section! I was greeted by the fact I apparently had 2 bonuses running! Though the one for £45.91 was Sundays bonus which I had got down to £0 with! I always make sure to completely clear a balance so things like this don’t occur Now I’ve played through the money in the account because it was all bonus funds! But I would like to raise a complaint as I do not understand how you can accept someone’s deposit in cash and then decide to change their balance to bonus fund!! Throughout the day I’ve wagered a lot of money and yet I can’t withdraw anything because even when I was winning on slots and hitting bonuses you had already placed MY REAL MONEY into bonus balance!! I’m actually disgusted at the fact that I had played through £23 of my funds before it all become bonus funds!! I’d like answers as to why this has happened and would like to have this rectified!!! I have looked into lodging a complaint with resolver because i don’t understand how you can accept my £100 deposit! It showed at £100 cash £50 bonus cash and then £23 later it’s all bonus funds!!!Reached out to live chat at the time to check what was happening which was useless as no one responds and you just get your messages deleted when you back out also reached out to the email support who offered 32 free spins as a gesture of goodwill! Scam casino would stay clear and use video slots or someone more reliable in future! Username: Rosie19921

missing money

• i have won £57 on 9.5 and withdraw it got email that its been send to me. today is 21.5 no payment. i have send them many messages and getting same reply just that that there is no news regarding my missing money. i have send them bank statment so they can see i did not received the money. i did not hear from them at all. i have no idea what to do anymore

Awful casino always takes days for them…

• Awful casino always takes days for them to process the withdrawal once i get my money im never playing on that site again. Plus you can’t get hold off anyone.

Bonus cancelled the second I was winning

• I have played on multiple casinos and across the skill and net network however my most recent experience with Ice 36 is one which would make me not play on them againHaving deposit £60 in order to recieve a free spins offer I was awarded the incorrect free spins for a game I really wasn’t interested in playing having won £23 in the free spins I continues to play as I would usually doing a bonus hunt until reaching bonus funds opening and repeating once my cash balance has gone I’ll dip into the bonus fundsNoticed that on this occasion ice 36 decided after £20 of real play cash the rest of my money was “bonus funds” thought to my self I’m happy to lose the money so I’ll continue to play was doing well and had a bonus on fire in the hole which bought my balance up to £270Decided I’d play another game for the evening then play again the following day went into fire in the hole 2 about £8 in the game crashed and I was kicked from the site loaded back in to find my balance was now £0 from £260+ and that my “active bonus” was now cancelledHave emailed multiple times as they ask you too have tried live chat and have got no where!! Happy to take my £60 deposit but as soon as I’m up on bonus funds they cancel my bonus! Was quite happy to play the £260 and try wager it out! Shambles it’s almost impossible to speak with someone or get a straight answer have been told it’s been escalated 72 hours ago with no response or reply! Complete frauds In response to the reply: again I didn’t cancel any bonus! When I came back to the site after being kicked off my bonus was cancelled! Why would I cancel an active bonus with £270 in my balance!!!

This bonus can be wagered only with…

• 20 depozito bonosu oynamak istiyorum

Steal all your money on the slots

• Steal all your money on the slots. It’s impossible to win. STAY WELL AWAY. YOU WONT WIN. FIX

I still waiting for my 5000 withdraw…

• I still waiting for my 5000 withdraw .No one is answering? Can someone give a number where can I contact them?plese