Jumpman Gaming
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Jumpman Gaming Reviews
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Leigh 1 reviews
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Promotions not given after deposits
- After being a regular customer and making deposits they have not given any bonuses that they promise on deposits. Have not recieved any for weeks. Yet still take my deposits.And have tried to contact them thru the messaging service 3 times since Friday and have had no reply or explanation as to why or reemburse me the bonuses Iām owed. Very unacceptable poor customer service and spoils the experience on there site.
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Terra Cross 1 reviews
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I have all my documents submitted andā¦
- I have all my documents submitted and cleared ect. Have even made withdrawals. 2 weeks ago I deposited money into my account on Amazon slots. After my deposit was applied to my account I tried to play a game. A message came up my account has been disabled. Go to my inbox reply to email and they will get back to me asap. There was no email in my inbox. After emailing for 9 days I finally received a email. Answered the questions and now still 2 weeks later I cant get a single reply. This was not even something I won. My money i deposited. I sent emails every day. I am going to report them if issue is not resolved in 2 days I also dont understand why a uk based company is the people I have to speak with when im playing on a ontario gaming site.
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Sharon Errill 1 reviews
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The worst ever I played they have a lotā¦
- The worst ever I played they have a lot of casinos I played on loot casino I won some money 2000 and they locked my account they asked me id 10 times and now they donāt answer I donāt know what to do
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Christos Spachiou 2 reviews
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Close Jumpman down
- When coming on here to check the reviews Iām shocked that so many have the same issues and nothing is being done. I think someone should set up at online petition against Jumpman so that someone listens! Itās not only about the poor performance of the slots. Or the fact they make it almost impossible for you to withdraw yet very easy to deposit!! Itās the fact that they are a regulated site in the UK that is supposed to be governed by a strict set of rules. Yet these sites under jumpman are in plain site ignoring their responsibilities and telling lies!! Live chat - they advertise this and itās a lie! Itās email which isnāt live jt takes days to get back to you! Verification - seems simple but isnāt as they ask you to very many times even when theyāve approved your IDResponsible gambling - they do not follow this is any way. Iāve set up a face book group for anyone having these issues please letās work together to stop this. Close jumpman down
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Leigh 1 reviews
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Discrimination
- All I asked if there was a contact number and if there is a possibility I can get my withdrawal sooner as my son is in hospital and needed the money to get to him other wise it would off took me 5 hours to walk then I get a email back from jumpmans support team telling me I need to go to Samaritans and the blocking me out of the sight I was playing on. So my situation is now why judge me just because I want to get to the hospital and see my son it wouldnt bother me that much if I had family to support me but unfortunately Im on my own Iv only played on one of jumpmans sights and deposited on the first unfortunately I cant put this aside if anyone who can point me in the right direction on my next step please message thanks for the time and I have all the screenshots aswell
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Terra Cross 1 reviews
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Discriminating RACIST scumbags.
- Discriminating RACIST scumbags.
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Christos Spachiou 2 reviews
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Tried two different jumpman gamingā¦
- Tried two different jumpman gaming sites first 1 for 20 pounds went very quickly.Second one 20 in got a bonus made 10 pounds they gave a 10 pounds bonus played second game 50p a spin also went very quickly.. So 60 pounds over two sites operated by jumpmangamingSo closed both downRubbish experience in my opinion
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Teamcawthorn 22 reviews
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Unfair Withdrawal Block and Lack of Communication
- I attempted to withdraw Ā£2418 from Max Millions Casino (operated by Jumpman Gaming) and was immediately met with a generic pop-up stating that unable to process withdrawal request as further checks may be required. I received no communication from the casino no emails no requests for documents and no notice of account restriction. I was still able to continue gambling as normal.Frustrated and unable to reach live chat ( there is no live chat facility ) which redirected me to email only I ended up playing through the balance and was left with Ā£200. This smaller amount was successfully withdrawn 24 hours later without any checks at all.There is also no record in my transaction history that the original Ā£2418 withdrawal attempt even took place ā despite the fact that I have a screenshot of the blocked request.This experience raises serious concerns about fair treatment and transparency. It feels like large withdrawals are deliberately delayed without valid reason or proper communication. Iāve now filed a case with eCOGRA and reported the matter to the UK Gambling Commission.Very disappointing experience from a UK-licensed operator.
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Luke Godefroy 7 reviews
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Still waiting 3 days for Ā£60ā¦
- BINGO ALLSTARSStill waiting 3 days for £60 withdrawal. Still pending. AND ACCOUNT FULLY VERIFIED. Just spoke to live chat who advised I had to verify again and wait another 3 days. Wow
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Khan Choudhury 87 reviews
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Account blocked on trying to withdraw
- I didnt deposit a great deal but did it with paysafe you cant withdraw with paysafe I won some money and when I tried adding my card to withdraw the money a block has been put on my account k was only playing with winnings as couldnt withdraw Ive emailed the verify team but dont know why they need bank statements and wage slips for my total deposits of maybe 60 pound I emailed them and have got no reply its frustrating
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spencer dempsey 11 reviews
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My third time on here reviewing thisā¦
- My third time on here reviewing this lot. I raised a complaint over six weeks ago. Since then Iāve had two responses. Yea two emails back in six weeks. One of which was two days ago asking for me to send documentation they wanted to see from gamstop in order to come to a conclusion at last I thought the end is near with regards to dealing with this awful business. They requested I email gamstop add them in the CC and get my history for them to view. I explained to them gamstop has already informed me in past itās not there job to āproveā to casinos who has been with them and when. Which I agree with seen as how any reputable casino should have the means to access this information by law on there own accord. However I sent the email to gamstop and I also logged into my gamstop account and downloaded by PDF my full history which I saved to files and sent to jumpman gaming. Iāve heard nothing back. Hereās where it gets even worse. There is NO LIVE CHAT. Itās all email and completely hit or miss if a human replies. In the last however many months Iāve had over 50 emails from them all pre typed rubbish repeated over and over I could print them off and wallpaper my house they have sent so many. In my case Iām told EMMA from the COMPLAINTS TEAM is the one investigating my complaint and as she said with this gamstop history she can make her conclusion. Why say this then NOT give a direct reply email address for emma? Because anytime I try to reach out or send anything for her Iāve no confirmation she gets it. Does a human even ever read the emails sent I wonder???this has caused so much stress for me and really affected my mental health I want it over & done with. So EMMA can you check your inbox and look for the reply I sent you to your email to me via resolver and youāll find what you asked for in form of PDF. Very strange also how jumpman have ignored everyoneās reviews more or less except one persons. Whatās that all about?
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Lisa Smith 5 reviews
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I was playing clover bingo and they oweā¦
- I was playing clover bingo and they owe me £70 when I first joined and I won I managed to with draw what I won and now they want pay me my £70 back I have asked them to cancel my account and they have not done anything about it
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Kirsty 2 reviews
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Iām currently awaiting my withdrawalā¦
- Iām currently awaiting my withdrawal for rlc2022 however Iāve always had good experience with depositing and withdrawing so hopefully I donāt need to change my review .
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Angela Kerr 2 reviews
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DO NOT SIGN UP TO JUMPMAN GAMING SITES
- DO NOT SIGN UP TO JUMPMAN GAMING SITES. I signed up to Slots UK which is one of Jumpman Gamings sites. This is a review to help others avoid the problems I have encountered. Do not deposit funds or play on Jumpman sites. They are notoriously bad at customer service and really one of the worst online slot companies. How can any online operator with a dedicated customer service department need 48 hours to reply via email?? Their online chat is nothing but an email form - it is shameful! I deposited money without issue and played without issue. As soon as I tried to withdraw my winnings my account was locked without explanation. I have continued to try to engage via emails but realise that I have probably been scammed and need to report the case to the Gambling Commission. Its not even the amount of money but just the sheer lack of care from a supposedly reputable company. I repeat - SHAMEFUL!
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Jacqueline McMillan 78 reviews
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DO NOT SIGN UP OR JOIN!!!!!!!!!!!
- DO NOT SIGN UP OR JOIN!!!!!!!!!!!! Signed up to play a casino game I like to play. Deposited Ā£500.They didnāt have the particular game I play so decided to just withdraw my money back.Itās been nearly a month battling with these con artists!Iāve emailed 15 times no response thereās no contact number.Iāve now been blocked out of my account!Going to report them in hope to get my hard earned cash back!Never use this joke of a site itās designed to prevent users withdraw any winnings and clearly steal your money!!!!
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Jennifer Glut 28 reviews
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This company has many online gamesā¦
- This company has many online games under different names in my opinion & my experience of playing on this site isnāt the best they are a total waste of time you donāt win anything even if you bet Ā£5.00 pounds the place should be closed down if you ask me itās just ripping people off š
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Cooper 1 reviews
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One of my favourites
- Iām really surprised at all the negative reviews although I understand that getting a few is the norm for casinos. Being a regular slots gambler Iāve had accounts with numerous providers over the years mainly good some bad. Iāll stress I gamble for fun no expectation of becoming a millionaire and play well within my financial limits. Jumpman are in my top two providers for the huge variety of games decent customer service and reasonable win levels. Verification used to be a bit of a pain with my older accounts photo ID kept getting declined but not happened in more recent times. Iāve never had any issues with withdrawals the time taken is similar to other providers. They tend to carry out additional checks if your withdrawal is fairly large.Theyāre worth a shot and in my opinion donāt deserve all the negative reviews.
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Faraque Ahmed 4 reviews
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Joined deposited Ā£50 got Ā£50 bonusā¦
- Joined deposited Ā£50 got Ā£50 bonus money done the wagering requirements left me with Ā£1100 afterwards it disappeared and they gave me my Ā£50 back so withdrew the Ā£50 and they now taken Ā£2.50 for doing this so Iāve ended up down and now you get no reply out of them the partners are star wins and a few more other sites stay away they are scams
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Miss Alice Turner 6 reviews
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0-10% rtp most games quite literallyā¦
- 0-10% rtp most games quite literally pay out £0 quite shocking really. Avoid like the plague scam company
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Sharon Errill 1 reviews
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Very worrying site !
- Why is this company allowed to operate in this way they are regulated but dont seem to adhere to any rules.Won asked for ID sent and approved tried to withdraw they say I canāt as Iāve played for too long today but Iām not asking to play Iām asking to withdraw. Now canāt log in
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Anna M 33 reviews
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Dion Carr 3 reviews
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User Not Found 5 reviews
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Kerrie Cawthorn 3 reviews
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Join the 422 people who’ve already reviewed Jumpman Gaming. Your experience can help others make better choices.
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