Mr Vegas
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Mr Vegas Reviews
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Janne 9 reviews
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Very quick response support agent leia…
- Very quick response support agent leia was very polite and helpful thank you
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Brian Allen 3 reviews
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I had to verify my Apple Pay I…
- I had to verify my Apple Pay I struggled doing this but leia helped me she made sure I did everything needed. And now I’m good to go. Great site withdrawals are instant. Amazing.
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Robert 4 reviews
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DO NOT JOIN AS DONT PAY WINNINGS
- The issue that I have experienced was: I had a win on my vegas and since December 14th 2025 there has problems with them paying me my moneyI had emails off them that I had used a third party account which they say should not of been used and they sent me letters for the accounts for my mum to fill in and to give permission to use the accounts and copies of the bank statements which she filled in and I sent back to themI then received an email stating that everything had been verified and that if I used third party accounts again my account would be closed which I accepted and asked for my withdrawelI the logged into my account but they have deactivated it so I cannot log into and with draw my winnings I have been promised this is a routine thing and it would be sorted quickly and two weeks later nothing at all no emails or anythingI have now sent 74 emails daily asking for this to be done and I get the same response that the department is dealing with itI am fed up now of going backwards and forwards and having the same reply and no body ever sorts this outI am quite happy to just have my withdrawel and close my account they have my own bank details and my bank card which I had to send them also in the documents so they can pay it to any of my two accountsI will take this matter further as I have replyed and done everything they have asked for but no body seems to care and are obviously ignoring me now just so they dont have to return my £710.00 to meHaving to take matters further now to the gambling commission as customer service is terrible
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Dee Everett 104 reviews
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Promotion scam/ awful customer service
- I listened to the advice from the reply i had on trustpilot. Unfortunately it was the biggest waste of time. Having been scammed out of the promotion i deposited with mr vegas informed me to contact customer services to ask for a refund request and this would be dealt with promptly. However this wasnt the case as mr vegas support stated that trustpilot never mentioned a refund and no refund would be given. They stated that i havent brought up the issue about the missing money and wagerimg requirements which is a blatant lie from them. So not only have i waited 11 days for this promised resolution i now have to raise a formal complaint and wait 8 weeks for a reply. MR VEGAS you need to really have a look at the way you operate as this is completely unprofessional and disrespectful to any customer. How are you getting away with not following your own terms and conditions and then not resolving issues?
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customer 1 reviews
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Swift service..
- Swift service..Good understanding..
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David B 9 reviews
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To be honest Mr vegas is rubbish
- To be honest Mr vegas is rubbish. Not as good as they used to be. Rubbish payouts. Keep it up and i wont be playing here anymore. Scatters/bonus during gameplay is non existent. Threatens to put it in but it doesnt. Not happy
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Christopher Bryden 1 reviews
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there live chat team are excellent at…
- there live chat team are excellent at getting things sorted out they are always very responsive and helpful and polite
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Sebastian James 2 reviews
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thai helped me when needed!
- thai helped me when needed!
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Charlie 5 reviews
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Vern is a top lad
- Vern is a top lad helped me out on live chat lets just hope they pay out is as efficient as Vern! Currently waiting for a large amount to be paid out funny they allow you to deposit fine until you wanna cash out of course
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Rooznam Lamka 1 reviews
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Leia was extremely helpful…
- Leia was extremely helpful when I called up with a self made issue lol Leia was quick to respond and sorted my issue out straight away
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Chelsea Booth 1 reviews
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Awful company
- Slight issue with deposit method they have now had over £700 of mine for over a year and fob. Me off constantly. Do not play here. Discusting
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Christina B 6 reviews
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Withdrawal is just completely missing…
- Withdrawal is just completely missing and no one knows why Ive asked for them to rectify this immediately as they say withdrawals are processed in 5 minutes and when done by ewallet it takes 15 minutes to arrive in your account over 48 hours later Im still waiting and no sign of any money whatsoever my bank asked to get a reference number but mr Vegas are refusing to provide me with a reference number to track the payment stick with UK based bookies like William hill and stay as far away from these lot as you possibly can..UPDATE:its now been three business days and I decided to contact the live chat who now said to Me its 5 business days now what a joke of a site two different people have reached out saying 3 business days but whenever you contact live support their story changes to 5 business days this needs to be specified as I only used the platform for its supposed quick payout times just avoid this place people
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Saf 3 reviews
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Avoid at all costs
- This is a warning to other players please do not gamble on this site. I foolishly spent hundreds without any wins or bonuses at all. Once you start gambling this site just keeps taking your money without giving anything back. They will reply saying it’s random but I don’t believe it is random at all on this site. There are much better more honest sites out there that will give fairer wins bonuses and gameplay.
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Sophie 5 reviews
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The worst gambling site and customer…
- The worst gambling site and customer service.
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Dee Everett 104 reviews
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RTP is terrible
- RTP is terrible. educate yourself about RTP. it basically means this casino wins 6.5% of your money per bet on average and have terrible rewards. you have been warned
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Michal KowniaK 24 reviews
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So Im pretty new to online slots
- So Im pretty new to online slots Ive tried 5 or 6 different sites before joining Mr Vegas and they were all miserable experiences.Ive had some awesome wins on Mr Vegas (an some really barren spells) I can say Ive never had an issue withdrawing money its ever been a few minutes wait.Overall a positive experience.
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Polly Lloyd 2 reviews
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Rubbish
- Firstly funds do no load will need to wait a while and keep refreshing the page. Games do not pay much and hardly ever and especially bonuses barely win anything which makes it unenjoyable as you can not play for very long. Played for months and have never won anything. Seems pointless when you cant even have fun playing
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Jaana Herranen 1 reviews
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Thank you your sport me and help and ı…
- Thank you your sport me and help and ı would like to say thank you for Erik who help me yesterday.
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Simona Mikuliene 8 reviews
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Very nice and good customer service Im…
- Very nice and good customer service Im get all the time
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Leon Stevens 3 reviews
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Favourite casino in the uk 🇬🇧
- Favourite casino in the uk 🇬🇧 Fair payouts and great games. Dont understand all the bad reviews never had any problems.
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Denis Redžić 3 reviews
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Mr Vegas Casino - Play over 11,000 casino games and slots online! 
1,759 people have already reviewed Mr Vegas. Read about their experiences and share your own!
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