Updated - Uses ClearStake - AVOID!

• I can see MrQ is in a frenzy flagging reviews today so Ill keep my grievances short and sweet plus some tips for anyone else getting messed around and responses to any comments they love to leave 30 seconds before hiding me.1) Their latest verification requirements now involve showing your bank cards without the sensitive details hidden and giving full access to your banking app data to ClearStake a third party. Imagine what would happen if your information fell into the wrong hands as if trusting this wasnt bad enough already! Fortunately the fraud team at my bank was able to block and remove this dangerous feature from my online banking. Whatever MrQ has to say about safety/security while using this cant be guaranteed at all. Its a slippery slope were witnessing in the UK with our data protection and privacy and this should be fought back against. UPDATED: MrQ - We never ask for full bank card details and specifically advise you to cover sensitive info. That was the case until ClearStake which now forces you to keep them visible hence my concern!2) Youll note snarky childish and dishonest responses to any negative feedback here. Id much rather they not respond at all and that this review serves its purpose as a warning to others.3) There are limited games/providers compared to most other casinos on the market and very poor live chat services. I find that even basic queries tend to take 3-14 days for email responses/updates.3) They will prattle on about theoretical RTP when challenged on the terrible returns as if this actually means anything - the 98% figure is nonsense. I always play for fun and will be prepared to lose but I dont even get any entertainment out of my funds anymore - non-existent bonuses and dead spins have become the norm so whats the point in sticking around?4) This casino promotes Evolution live roulette games which follow predetermined outcomes rather than truly random results. As long as they hit an RTP quota to stay within regulations they have some degree of control on what numbers land via automated/magnetic wheels. I recommend avoiding at MrQ and all other online casinos until the next regulatory reviews address this practice and they stop operating table games like slot machines.5) MrQ attempted to avoid paying out tournament winnings in June. The slot provider involved very kindly aided me in chasing this up with the terms they should have been following. They triggered a safer gambling check at the end of the event and removed my leaderboard results in hopes I was unaware of a £105 prize but were caught out after a full month of chasing and an upheld complaint eventually paying this out.6) Inconsistent when it comes to carrying out safer gambling checks properly or at all - of the times this was triggered only once was it taken further and that was only because I chased them up on it when they blocked my tournament winnings as stated above.7) When I requested an account closure they tried to soft-ban first with a self-exclusion. Do not allow them to get away with making you out to be a vulnerable customer - a Gambling Commission complaint will help you rectify this if necessary.8) Bonuses and incentives are virtually non-existent - Ive never seen a site this barren for loyalty anywhere else before. There is a weekly roulette draw gimmick after a deposit where you need to pick three numbers for a chance to win points for a chance to win a handful of free spins on minimum stake. So even if you manage to rack up enough points within the week using all seven attempts youll most likely win nothing or a few pennies at best. You have to deposit on a Monday to get all seven days as it resets regardless forcing another deposit. Occasionally theyll talk up a big weekend where you can get about 5-10 free spins on minimum stake when logging in over three days which again should amount to nothing or a few pennies. There are no meaningful rewards tournaments or deposit bonuses to be found at MrQ if this is what you look for with a new online casino. Sometimes even the bonuses/prizes you should be getting dont make it to your account or get lost during safer gambling checks without reinstatement.9) The Bingo here is also barebones which is bizarre for a UK casino where this should be a big draw for older/casual players. There are just a few lobbies most of which are only active for one or two games a day for the chance to win pennies or a few pounds. I cant overstate how basic and limited the bingo here is.The last straw was ClearStake. Even if it wasnt so intrusive or risky MrQ still makes you submit the usual documents and keeps you waiting anyway!At this rate I think Ill leave all UK gambling behind and only play on my trips abroad from now on...

Just a standard level

• Just a standard level. The games are bright.

Whoa - must be a coincidence right?

• Whoa – when I left my last review about MrQ I thought maybe it was just me having a bad run. But looking now it seems the site has been showered with a whole new wave of unhappy reviews. Must be pure coincidence of course – all of us players suddenly developing the same imagination at the same time.If nothing else at least the customer feedback section is now starting to look more like the actual gameplay – full of repeats. 😂ReplyAh yes — “fireworks” and “tumbleweeds” the classic way to describe 15 dealer 20s in a row and impossible 5-card 21s. 🎇🌵 Especially fun knowing that OnAir has confirmed they use digital overlays on the cards — so what we’re seeing might not even be the physical card at all.Looking forward to the Trustpilot chat — maybe we can figure out how “chance” managed to defy basic blackjack math so spectacularly this time. 😉

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The worst casino that you can play on…

• The worst casino that you can play on it only takes never gives even if you would play a 10p a spin you would never get any bonus or a good win shit casino dont recommend for anyone to signup for this casino its shit

I agree with all the negative comments…

• I agree with all the negative comments below.By far and away the worst casino site out there.Take take take.If you want to lose all your money here then go ahead.Wont take you long.Absolutely no enjoyment playing any slots or slingo here.Bingo usually about 30 people fighting over a tenner and always the same names crop up to win.Big weekender was fun.5 free crappy spins a day.I won 58p.Suppose that was a jackpot for them.The daily roulette wheel total waste of time.Never stops on your numbers all week.

Scam like the rest

• Played for 3 days over a couple games and it’s drop rate and odds are terrible not a single even ok win and I’m not saying like big but a ok win just small not even covering what you played these sites need band

Update

• Update: Currently on day 29 of no withdrawal. Were on the 31st of August my case was escalated as a matter of urgency on the 28th!!!! Spoke to a lovely fellow yesterday morning on live chat I can see your document is being looked at as we speak Shock horror...it isnt! 24 hours later I contacted live chat who assured me that a document can take a very lengthy amount of time to cast their eyes over it!!! Now you lovely users who have a lovely feedback score for verification youre going through the first stage the i.d etc but just wait until source of funds kicks in take my advice and go elsewhere . This is my experience Im not trying to hurt MR Q.

another scam site!!!!!

• another scam site!!!!!

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NICE GAMES AND ENJOYABLE

• Really good website with fast pay out no lagging and connection issues its probably one of the best casino websites I have been on

Really good website with fast pay out…

• Good Sitefair and transparent. Lost a few quid and won a few quid.One of the best sites ive played on with small stakes

Good Sitefair and transparent

• Hi please help my withdrawal

Withdraw

• Really easy to use! Quick to pay out! Always new fun games! Would definitely recommend Mr Q!

Really easy to use

• Only opened an account with Mr q afew days ago .so far so good .really good layout and easy to navigate through.fast withdrawls back to my bank so no complaints

Only opened an account with Mr q afew…

• really good variety and really helpful customer service always been friendly and helpful :)

really good variety and really helpful…

• Had a really lucky run on Mr Q lots of bonuses and payouts lately.Trusted site quick withdrawal process lots of games lots of fun.

Had a really lucky run on Mr Q lots of…

• MRQ has a clean website and is very easy to use always a lot of fun on there and free of bugs that some other sites tend to have and its always a fair gaming experience with lots of good RTP slots to choose from.

MRQ has a clean website and is very…

• It a ok site but there very little freebies always after people money and then it £20 a time to get the deals maybe think about lowering the deals

It a ok site but there very little…