NetBet.co.uk
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NetBet.co.uk Reviews 2076 • Great
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United Kingdom GB
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netbet.co.uk Visit this website.
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Aleksandar Peshev 1 reviews
Feb 19, 2025 -
GB Country
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netbet.co.uk Visit this website.
The most of all I get answers on English my…
- The most of all I get answers on all my questions and is answered properly and detailed. Mike from costumer service was so quick to get the help I was asking for and I have been explained to me very well because I told them I have bad eng
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F.ree K.ingdon 3 reviews
Feb 21, 2025 -
GB Country
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netbet.co.uk Visit this website.
Although the site is pretty good for…
- Although the site is pretty good for games and is kept up to date & you would genuinely expect that to be the case.I found the customer support okay and sort of polite unless you have a real problem then that goes down hill fast and you get the feeling that its all a joke to them? Personally I am self excluded so I asked for my recent deposits back as I shouldnt have been able to even have an account and they didnt do their checks and breached their licence agreement. I pointed this out to them and they turned on me? I expect that to be honest & from every single online casino too!So they sent me an email to say I could have a refund then I said that would be great news as I had spent all of my disability payment on the site? And the next day I had an email from them saying that they had made a mistake and I was not to expect the refund? Then I asked why and they then said I could infact have a refund! But then I was told that they had made yet another mistake!?So now I have filed multiple complaints with the gambling commission/ADR and the ombudsman service and upon checking with my bank it seems as though they have tried to manipulate the truth so they would not have to refund me..I also never managed to win anymore than what I had spent the whole time I played on the site and the bonuses and promotions are boring and theres nothing worse than a points system that is endless and means squat!3 is a very generous score actually it should be 2 at most?Personal score: Meh.
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Samantha Hall 4 reviews
Feb 18, 2025 -
GB Country
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netbet.co.uk Visit this website.
Excellent response time and got extra…
- Excellent response time and got extra spins as good will gesture win win thank you hazel
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Rachael 19 reviews
Feb 6, 2025 -
GB Country
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netbet.co.uk Visit this website.
Been a member for a few years- promos…
- Been a member for a few years- promos can be unreliable but Ive often just left it as just a few spins. This week twice they havent credited 50 FS I should have had. Coincidentally Ive been in profit when this has happened. First they tried to argue I hadnt used a qualifying slot. Sent screenshot to show their link literally led to that slot. Then they tried to argue I hadnt made any qualifying spins. Honestly best avoided - Im sure they are breaching regulations not honouring promos they send
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Omair Hussain 3 reviews
Feb 12, 2025 -
GB Country
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netbet.co.uk Visit this website.
great customer service from Christina…
- great customer service from Christina she helped me out to get my money matter solved I just hope I will receive my money within 2 to 3 hours working hours thanks alot
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Paul 50 reviews
Feb 4, 2025 -
GB Country
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netbet.co.uk Visit this website.
Terrible customer service
- Terrible customer service I earn 4000 pounds per month and they set a deposit limit of 47 pounds a month Yes 47 pounds in 2025 I requested an increase to 200 pounds a month. They asked for proof of income and id which I promptly provided. Numerous emails to customer services with no response. Lazy unprofessional attitude from customer services Buster642008 account
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Peter 4 reviews
Feb 15, 2025 -
GB Country
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netbet.co.uk Visit this website.
Fantastic site all the best games and…
- Fantastic site all the best games and fast pay out very helpful customer service agents highly recommend this site
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James whiteway 1 reviews
Feb 10, 2025 -
GB Country
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netbet.co.uk Visit this website.
Customer service good but promos confusing
- Great customer service team.However the promotions and bonuses Get rather confusing and might not explain everything Customer service helped with all my questions and solved my problems
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Andy 10 reviews
Feb 7, 2025 -
GB Country
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netbet.co.uk Visit this website.
One of the worst site out there.
- One of the worst site out there.They bring you in with all the offer of free spinsBy the time you qualify for free spins all your deposit has gone The free spinds you seem to win a little bit more but its not yours you can not withdraw it no you can only use it on games THEY want you to use The slots seem to just eat your money They say its random and everyone has the same chance NARRR have you seen the names of some of the winners hahah couldnt make them up Before people say thats gambling yeah i agree but when you play you expect some winnings Slots just take and take
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paul 3 reviews
Feb 6, 2025 -
GB Country
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netbet.co.uk Visit this website.
Frustrating gaming site
- Great site I have played most gaming sites. Netbet is one of the best sites to play on great choice of games and a very quick withdrawl process after going through the usual verification processes. However totally frustrating site to play on with constant pop ups asking if your happy with the amount you play etc then block your play for an hour whilst your playing as a cool down period. If I wanted a cool down period I would stop playing myself. I withdrew money from this site now I have been blocked from playing until someone I dont know phones me to verify that I can afford what I play. Totally rediculas as if Im going to discuss finance to some random stranger over the phone. Thats not going to happen. I will simply continue to play on another gaming site thier loss. Any questions can be answered in thier chat sessions whilst logged into the site so why would I speak to someone on the phone ?
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Steven 4 reviews
Feb 12, 2025 -
GB Country
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netbet.co.uk Visit this website.
Query was answered and resolved…
- Query was answered and resolved politely and quickly and even thoughi had misunderstood the offer I was kindly still offered the reward.
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Jase 2 reviews
Feb 9, 2025 -
GB Country
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netbet.co.uk Visit this website.
An update from my original review on…
- An update from my original review on 24/2/2024. They have refused to pay me my £1000 winnings as they’ve claimed they sent my winnings to me. Although on live chat they fully admitted they held no valid bank details for me. I provided them the evidence they asked for off my bank confirming I hadn’t received my winnings. The IBAS instructed them to pay me over a month ago. Now they’re saying as far as they’re concerned they’ve paid me and I need to get a letter off my bank confirming they haven’t. A bank wouldn’t provide such a letter and they’re well aware of this. Absolutely disgusting site. Live chat workers Micheal max and Luke especially. Just tell lie after lie. I have they get found out for what they really are. Scum bags. Avoid this site at all costs they pick and choose if they want to pay you or not. Bunch of thieves
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Mr F 1 reviews
Feb 6, 2025 -
GB Country
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netbet.co.uk Visit this website.
Excellent customer support
- I made a mistake when placing a bonus qualifying bet. Not only did Mike at the the support team respond quickly but he also honoured the bonus bets. Thank you Mike!
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AR 2 reviews
Feb 5, 2025 -
GB Country
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netbet.co.uk Visit this website.
Withdrawals slow
- Have been on the casino for about a month had no problems with deposits. But recently tried to withdraw 3600 in 3 withdrawals 100 a 200 and a 3300 I have been asked to verify which they come back and said that this is all been checked and added to my file. Now still waiting for my pending withdrawals to be processed. Spoke to customer service said on the 4/5/25 that this would be all completed by the end of the day and my case is top priority. It’s not 5/5/25 and spoke to them again at around 12 now saying waiting to hear back from internal team. May take up to 12-24 hours don’t know what to believe at this point. Will update my review and update when I next get an update
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Samuel Koroma 3 reviews
Jan 25, 2025 -
GB Country
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netbet.co.uk Visit this website.
Net Bet Casino have great customer…
- Net Bet Casino have great customer service and an amazing response time. They really care about their customers especially a member of staff called Mike. I was intrigued by Mikes support. They also many games that will surely interest people. I would definitely recommend them to anyone including friends and family.
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Rodrigo Pinto 1 reviews
Feb 12, 2025 -
GT Country
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netbet.co.uk Visit this website.
They really help you out
- I was having some issues when I tried to withdraw the money they gave me an alternative solution and it works.
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Matthew 9 reviews
Jan 24, 2025 -
GB Country
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netbet.co.uk Visit this website.
Really good site havent had any issues…
- Really good site havent had any issues since I signed up unloaded documents was added to my account in in 6 hours which was really good iv had 3 little wins one withdrawn last night processed this morning just waiting on my other 2 to be processed today spoke to Mike and Christina on chat and email they helped me out and was quick with replies over all pretty good site to play on.Matthew
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Ryan 1 reviews
Feb 2, 2025 -
GB Country
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netbet.co.uk Visit this website.
Accidently used the wrong selection in…
- Accidently used the wrong selection in opening offer contacted support to see if they could help. They seen that i intended to use the opening offer and credited me the free bets anyway. Top tier.
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Ivar The Boneless 1 reviews
Jan 26, 2025 -
GB Country
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netbet.co.uk Visit this website.
Lucky win!
- This casino legit pays out you just have to be a bit patient. I joined and won £4 from bonus spins. I played through the bonus requirement and with a bunch of lucky spins on Starburst xxxtreme I ended up with £250 real cash. After withdrawing I realised I should have verified my documents first but with the help of Max Kathy and Christina I received my payout within 5 days. I would advise you verify yourself before depositing to avoid the hoop jumping. All was needed was proof of ID picture of card (middle digits blacked out) and proof of address. It wasnt rocket science.Many thanks!
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Nat 1 reviews
Feb 1, 2025 -
GB Country
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netbet.co.uk Visit this website.
Customer service was really quick and…
- Customer service was really quick and easy to deal with when something went wrong and made me feel like a valued customer! Provided they continue this way Ill long remain a customer of net bet
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