Pink Casino is very friendly and inviting

• Pink Casino is very well managed with friendly staff and a wide choice of games to suit all levels of player.

Fantastic winning so much money

• Fantastic winning so much money. Always payed out very quickly though this times a bit longer but in fairness it is a lot of money!Very impressed how your safer gambling division contacted me to check in and make sure I understood gambling support available that I was not having a problem and that I could afford my spending so as not to cause problems for me.I felt very supported as a customer.Thank you

Great site

• Good site great to navigate and nice selection of slots

Great choice of games

• Great choice of games quick payouts great site

No matter the bet it has been taking an…

• No matter the bet it has been taking an extra 9p every time. No way to contact then. Shocking and they owe me money for every spin I have had

It was nice to have a wee win lol

• It was nice to have a wee win lol

easy to navigate

• easy to navigate fast payout too

I was playing for a very long time and…

• I was playing for a very long time and then they asked for my proof of address myself and my bank card which I uploaded and then they asked me about a bank card I no longer have to which i told them and now their looking for proof of the old bank card I have closed the account

Really balanced wins

• Really balanced wins. Fast payout good support. Good bonuses high wins. For a while I had 300+£ wins over one site then their other site 21.co.ukSo far one of the best deposit to withdrawal ratios out of UK sitesWhen someone wins sitewide jokers you also win a small amount of game bonuses.

Shit show!

• Shit show!Biggest con sight ever!

With holding withdrawal

• deposited a fair bit of money then won £350 withdrew it then they asked for info to verify my account. I supplied all the information they wanted and they sent me emails that say my documents have been approved yet my account is still blocked and they are witholding my winnings. this was 1 week ago i won and 3 days ago i provided them with information. live chat is absolutely useless cant even give me a timeframe of when it may be completed or reasons to why it takes do long or what they are checking. Feels very scammy AVOID!

They don’t let you withdraw your money

• This complaint is because you are denying me to withdraw my money. Despite:1. You emailing me with an offer of joining you2. You allowing me to sign up deposit stake and give me free spins3. Me uploading my identification documentAfter 24 hours you still won’t let me withdraw my money.I have emailed you several times; no reply. No online chat. AVOID THIS ONLINE CASINO AS THEY DO NOT PAY OUT.

Diabolical was mislead by the welcome…

• Diabolical was mislead by the welcome offer and ended up on chat being strung along for an hour to be told Im not eligible even tho it was my 1st sign up to then be told I wont get anything to compensate either horrible welcome wouldnt bother.

This site is a joke…

• This site is a joke…. Deposited over £200 on this site I join yesterday won £440 then withdrew it. All of a sudden my account is blocked they want 3 forms of Id which I sent over yesterday and all was approved…. You can’t speak to anybody you just get automated emails back. You’re quick to take my money! I’m taking this to the gaming commission as I have never had funds blocked for no reason all because I won…. Somebody better message me

Deposited won £650 not paying out and locked out of account.

• Update on 18/05: Pink Casino replied to this post saying they’ve reached out via TrustPilot but I’ve heard nothing. I’ve also continued to receive the usual standard responses from the team via email including the quoting of T&Cs. I just want my money and for this to stop causing me so much stress and anxiety. It’s seriously affecting my mental health to have to deal with this. Set up an account deposited over £125 won £650. Provided every document needed to verify my account and get confirmation emails that my documents have been approved and I can use my account as normal. Next thing I know I’m locked out of my account I get an email saying I’ve been excluded and nobody can tell me what’s happening or if I’ll even get my winnings. I truly have no idea why they’re performing additional checks when I’ve given everything. Nobody is adding any context to these checks when I talk to them. I was reluctant to sign up after seeing reviews suggesting the company doesn’t pay out and now this is happening to me. I’ve also shared to the team how this is impacting my mental health and my anxiety as effectively they’re holding £650 back from me and I’m getting the same “the team are looking into it” responses. They’re quick enough to take my money but when it comes to paying out it’s not happening.I’ve never ever experienced this at an online casino before and I hate leaving negative reviews but I’m at a complete loss as to what to do at this point.The team do respond quickly and they are super friendly which is a positive but they can’t provide any updates so it’s just a standard response each time. I really enjoyed playing on this site but how can you trust a website that doesn’t pay out and doesn’t tell you why you’re locked out. 😭 If there are any reps for the company on here please reach out - I’m at a total loss.

I enjoyed my time playing here....but

• I enjoyed my time playing here lots of games to choose from plus the games play fairly which gave me plenty of play time from my £10 deposit. The bonus situation is explained well enough that its easy to understand that taking any bonus is not a good plan. I wish this review ended there as I would of gave 4 stars but for me I play mainly for fun with maybe a nice win if i am lucky and a hassle free withdrawl but the reality is they have the verification the wrong way round. They should be asking for documents before you can deposit not when trying to get winnings Its not nice for players as you can see from the reviews. Why can you not do what other reputable sites do and have certain limits thresholds or triggers when they are needed. If you are that worried about regulations then verify before deposits.As I said I enjoyed spending time playing here you have a great site.

Con Artists luring people into depositing under false pretenses - Stay away

• Absolute scammers who I’ve just reported to the Gambling Commission and Trading Standards. Made an account with them on Thursday morning but hadn’t deposited anything they then sent an email to me on Saturday addressing me by name telling me that my “welcome offer awaits” and if I deposit £10 and wager it once I would be credited 50 free spins. This offer was also available in-app when logged into my account. I deposited that amount and played it for that incentive and didn’t receive it. So I emailed them about it and they said that the email was “just for marketing” and that because I made my account less than 48 hours hours before the offer at that point was the only one valid which was to wager the £10 THIRTY FIVE times to get the free spins. Will I hell do that lol. Refusing to do anything about it or compensate despite showing them clear evidence of the offer sent to me 24-48 hours after making an account. I’m not that desperate for my £10 back I just hate the thought of any company doing stuff like this. Stay away from them plenty of profit to be made signing up to other Casinos such as Betfred SkyVegas and PartyCasino etc.

Shocking company to get hold off..

• Shocking company to get hold off... won moneymore than what i have won before. Went to withdraw it gets returned email sraight saying this email back asking why nothing from them emailed this morning nothing go to withdraw again returnd email me again telling to me to contact them well send me a email address where someone can respond. Frustrating comapny!!!! I have had all my id and card checked have taken money out before now this. Because a littlw more than normal. Please can you respond to me regrading this issue. After this i wont using again. Also the two times i have tried ti withdr It thye have ccharged me £2.50 you didnt realse the money so why havw i been charged????

Deposited using my partners phone on…

• Deposited using my partners phone on hes Apple Pay won 2400 but they won’t pay out and blocked my account because it wasn’t my card but I’ve made deposits with my card aswell I’ve told them I have all my id to prove who I am but now getting no response

Pink Casino Happy to Take £18000—Now Freezing My £100 Deposit with No Reason

• I’ve been playing with Pink Casino for months and have lost over £18000 on their site without a single issue. They were more than happy to take every deposit—no checks no verification.But now the moment I deposited £100 (which I didn’t even win with) they’ve suddenly frozen my account and demanded:Photo IDProof of addressBank statementsAnd even access to my crypto account claiming they need to verify source of fundsHow is this fair? Why weren’t these checks done at the start—or when I was losing thousands? It feels like a delay tactic or an excuse to hold on to my money.Ive provided everything they asked for and they keep moving the goalposts. It’s beyond frustrating. If I hadn’t deposited that last £100 would they have even cared?Be very careful with this casino. The moment you stop depositing or question anything they shut you down.I’m escalating this to the UK Gambling Commission and ADR—and I urge anyone else who’s been treated like this to do the same. These companies shouldnt get away with taking thousands then holding deposits ransom.