Platincasino
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Platincasino Reviews
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Tomás 1 reviews
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Una estafa!
- Una estafa!! No verifican los documentos para retirarse él dinero!! Mande extratos de contas e prints de tarjetas virtuales que use para depositar el dinero e inventan sempre mas documentación que no existe!
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Declan 1 reviews
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Customer Support Ignored after win
- I signed up and deposited and received the 100% Welcome Bonus. I played through the real funds and started wagering with bonus funds. All fairly standard.I ended up winning with the bonus funds and turned the bonus into real funds of €4K+ after completing wagering.Then I tried to verify my account. I am waiting 3 days with no reply have tried multiple times to contact their live chat but they’re currently ignoring my queries. I cannot for the life of me get a response despite these attempts and emails. I also uploaded my documents for verification but they are not being looked at.At this point I think they either1) don’t have a customer service team2) Ignoring my requests because of a win I’ve had. I would understand if I won a massive amount that they have to be cautious but this is beyond ridiculous now. Blatantly ignored. I’m willing to update this review when I get a response.
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Niall Swords 2 reviews
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get cancer state 4
- ScamWon 5000€ in real money and they only allowed me to withdraw 250€ (they said it is because of bonus but it is not right i did not use any bonus)They just dont want to pay and support does not careBe careful dont play with themWill make a claim
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A very disappointed customer 2 reviews
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absolute abzocke
- I am writing to address the issue regarding the withholding of my rightful winnings from Platincasino. My account was recently suspended and I was informed that this was due to a business decision. However no clear explanation or justification for this action has been provided.As a legitimate customer I am entitled to receive the winnings I earned while playing on your platform. I am currently attempting to resolve this matter with the assistance of Casino Guru but I want to give you the opportunity to address and resolve the issue directly.If this matter remains unresolved and my winnings continue to be withheld I will be left with no choice but to escalate the case to relevant authorities who handle disputes of this nature. I trust you understand the importance of acting in accordance with fair and transparent practices.I look forward to your prompt response and resolution.Kind regardsJohannes Möller.Update: I got my winnings from platincasino so im changing the rating.
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Tomás 1 reviews
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Not reliable dont play with them
- It’s so easy to deposit money and play and when it’s time to withdraw it’s also some documents missing and it takes for hours to get a message and they don’t have a contact number it’s exhausting dealing with them
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Declan 1 reviews
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Request for resolution and release of winnings.
- Invested 20 euros got the 200% bonus played the 20 euros in cash and won 140 euros. Very good!! Tried to withdraw the profit and the cost was to lose the bonus if I withdraw the cash I won. Had to cancel bonus to get the cash and to my surprise no problems sending documents. False advertising with the bonus but on the actual game play I can’t complain. Taking a profit on the first interaction but didn’t get what was advertised or offered from the licensed gambling establishment. So it’s a two out of five and it was close to being more but the fact the removed the bonus for my good fortune is just wrong being a gambling page. Almost fair play could be better!!!
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phil misch 5 reviews
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It’s so easy to deposit money and play…
- If I could vote a zero I would for sure. They never honoured any bonus’s and forget trying to get hold of them. No live chat and never respond to emails. Avoid this site at all costs please. It’s a complete scam.
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Rene Makar 4 reviews
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Almost FairPlay!!!
- I won a bonus of over €800 and this company didn’t pay out. Stay clear. Customer Service is so bad.
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Sacha 10 reviews
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If I could vote a zero I would
- worst betting company I have ever played atcould deposit money in 1 minute but when I was going to withdraw money it took 4 months for them to approve and I had already sent everything they wanted from me within a week.when they paid me out they wrote strange messages on the bank transfers so the bank now wants proof that I won money and I have emailed platin casino maybe 15 times and have not received a reply even once.never again platin casino worst yet
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Johannes 19 reviews
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I won a bonus of over €800 and this…
- Legit Casino really recommended. Signed up and started playing all went smooth. Hit some luck and made good wins then lost a decent portion again - all normal nothing to complain my Withdrawal went super fast. Will definitely give Platin another try. Support is super easy going big thanks to them.
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Tenny 2 reviews
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worst betting company I have ever…
- Love Platin!Their Loyalty Program is a nice touch. Perks and rewards keep me coming back. Really handsome Design and lovely VIP Support.Great selection of Slots.
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Scott Baines 7 reviews
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Legit Casino
- Awesome Games Selection. Deposits going fast and smoothly. Great Customer Support especially VIP Guys are always there and very nice.Sometimes I loose sometimes I win but always fun :)Im playing at Platin for years and they never let me down.Great recommendation !!
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Joshua Klein 8 reviews
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Love Platin!
- Kudos to Platincasino for their excellent collection of live dealer games. The experience feels just like being in a real casino!
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Eileen O Brien 1 reviews
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Awesome Games Selection
- Great Casino awesome selection of Slots and fast payments. Had no issues at all. Support is always nice can really recommend Platin!Will give it some more shots for sure ...
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Kris Tian 2 reviews
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Kudos to Platincasino for their…
- Ok so I’m going for a 4 star review for now this may change. I am worried though after reading others reviews. Opened an account yesterday after checking they were regulated by British Gambling commission. Deposited about £800 in total. Hit a nice run including £2.5k slot win on £3 bets and got upto £4.9k. Intiatted withdrawal. I uploaded ID docs proof of address along with my payslip to confirm my wage (which seems a bit odd). Initially some of these were rejected resent and they have now all been approved… so just waiting for my £4.9k to come through… only been a day so as I said will updateUpdate - Amended to 5 star. Payment into bank today. Whole process took less than 24hrs to get the cash into my account. I see a lot of people moaning about the docs but I had no issue. Good luck at the tables
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Filip 2 reviews
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Great Casino
- This company also goes under luck.com stay away lets you deposit so many times but when you win wont pay out stay away
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Ella 1 reviews
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Ok so I’m going for a 4 star review for…
- This site is really really good. Deposits withdrawals technical things customer service everything works really well! I also want to mention that they will process even four figure withdrawals very quickly. If i have asked withdrawal last evening it has been processed next morning. I have played more than 15 years and i have seen many casino/sportbook sites and i can assure you that platincasino.com is really trustable place to play! Many casino sites delays if you win but i have got even big withdrwals very quickly. Good job platincasino!
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Alex Olsson 2 reviews
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Luck com sister site
- After playing more than i year (low wagering) with them i suddenly would have needed to provide source of funds document AFTER i deposited again.I spoke with Support asked them to refund my deposit and close my account.They closed my account but did not refund my last 40£ i deposited.After additional contact the only sent standard replies (no name no nothing) and referred to T&Cs Shameful behaviour - Do not use there are plenty of others.
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Benicio 1 reviews
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This site is really really good
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Hugo Lundberg 2 reviews
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Shameful behaviour and T&C`s
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Ian Sheridan 14 reviews
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Tracey 14 reviews
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Rami 7 reviews
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A very disappointed customer 2 reviews
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Join the 515 people who’ve already reviewed Platincasino. Your experience can help others make better choices.
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