They were very helpful when I had an…

• They were very helpful when I had an issues and the games are very good

Brilliant site

• Brilliant site! Payouts are always great value.

ban you as soon as you win big taking…

• ban you as soon as you win big taking action

Issue withdrawing funds

• I made a withdrawel of £90 to my Skrill account yesterday which are meant to be instant once the funds have been approved by power spins.. I contacted support reguarding this matter and was told that there was an uncommon error SKRILLS end and that theyll contact skrill themselves to get this sorted. 2days later i contacted and was told ill have to wait.. But what Im confused about is that if this apparent error is stopping my withdrawel to be processed it would also stop me being able to make a deposit via skrill to.. Ive had not a single issue making a deposit to power spins but an error to process my withdrawel.. All seems a bit suspicious to me and feel im being mugged off

I have sent about 10 emails about my…

• I have sent about 10 emails about my withdrawal which I have been waiting for since the 31st and no one has replied it is still saying waiting I was waiting for over 30 mins on live chat on numerous occasions and no one answered can never get hold of anyone absolute joke

withdrawal waiting ..

• withdrawal waiting ...and waiting.. contacted via email again and again and no response other than automated message .online help wont connect. so im getting no wiser ss to why they wont release my winnings .joke of a site

Good site

• Good site. Quick ID verification and withdrawal.Very happy

I love Power Spins

• I love Power Spins. Theyve always been fair and I just cant get enough of their slots!

I have been with this site for quite…

• I have been with this site for quite some time and never had any problems withdrawal process is very quick and easy sits is very easy to navigate . Free spins that ur able to withdraw on regular promotions .all in all this is probably one of the best sites I have used .I wouldnt have any problem in recommending powespins to anyone

Power of spins

• I think power spins is amazing i have in joyed the games I have played and I would recommend this site to anyone that I know in the future Signed Mandy Caudle

Great Allrounder

• Great games great bonuses great rewards and great customer service.

Kara is great

• Kara is great - answers questions instantly and accurately

Awesome site

• Brilliant site put it this way I have deleted all others I had..

Great offers

• Great offers very helpful support staff interesting games

Very good support

• Very good support quick resolution quick verification reccomended :)

Excellent site always fair to there …

• Excellent site always fair to there loyal players

Problem Gamblers

• I have gambling problem and stupidly followed some link on cash back site that took me to power spins. I signed up without any problems. The offer was Play with £20 and get £35 cash back.. Unaware that i had self excluded in the past - I also used a PayPal address account which i have since found out is also self-excluded - Powerspins allowed me to make many deposits to the sum of £360 over the course of 12hours various times I left the site for few hours and come back to find my account blocked - So i got milked for £360 and then blocked - Which if you play slots alot you will know that New account / new sites will let you break even if not win just so you come back a 2nd time - Thats the catch... So for them to let someone gamble Hundreds and then run with the money and say sorry you Banned - its just awfully wrongI have reported this to the gambling commission and i hope they seriously look at this site as they have 888 - BGO is NOT playing fairIts really is rather simple to block PayPal accounts on Gamble sites - I work in the tech industry and i think people would be shocked if they knew just how easy it is to block problem gamblers and PayPal account etc -. Most online casinos do a great job in protecting self exclude players from themselves yet some like BGO play dumb and turn a blind eye to self excluded players rejoining and allow multiple deposits tell the money stops or refuse payouts on big wins.. They use the self exclude to their advantage rather then as a tool to help problem gamblers - They never lose with a self excluded player - BGO will let a self excluded player deposit repeatedly until a large time break ( at which point they assume they have no more money ) and will then block OR if self excluded player wins/withdraws - They then block the account If Self-exluded account is using ANY of the following - Same Address PostcodeEmail Paypal accounts Cards etc - Is NO excuses in letting them rejoin - The number one sneaky tool they will have is say oh you used different email - Yet what about the Same PayPal address / Post code / Name / Cards etc - Its like please... There are no excuses for theses casinos to behave like they do any moreMost other online Casinos manage to block problem gamblers- So why not BGOThe self exclude should not be tool for BGO to exploit problem gamblers out of their money - There is only handful of casinos ( big established casinos ) that behave the way BGO do - Please beware - If you are problem gambler and do self excluded from many sites then double check with them - Do not even attempt to deposit and know that they have no system in place that will protect you from joining - They have no scruples and it seems to me the gambling commission are just letting them getting away with robbing victims of addiction without any punishment. I hope the gambling commission take good hard look at BGO and zoom in on how they use the SELF EXCLUDED option to exploit problem gamblers rather then help them.. its completely wrong how they treat people - Just google BGO and some of the stories are heartbreakingI will be following this review up - I spoke to customer service * live chat * i was told i will get response within 24hoursThis is their response and its utter BS - Never ever ever have i used a incorrect DOB to join a gambling site - Any professional gambler will tell you that if the slighest detail is wrong - DOB NAME etc they wont pay out - I am 100% sure i never used a different DOB- I double check this information - Now am going to go to every paper / Online forum and not stop tell something is done about this casino I thought it was strange the liveCHat girl asked my Details and said to me - Sorry i can not find you ( after long wait ) -I type the exact same details again and she found me. I thought she was just playing me for more time ( as live chat do ) while answering other people -- - What BS there was problem with my DOB - Please beware this is a tactic they are using - So screenshot your sign up process if you must use this casinoThey never mentioned this in the first email about why my account was Blocked and then as soon i start questioning them about why Paypal account and email address was self excluded - I suddenly get this information about DOB being wrong - Utter CrapI am so angry about thisThis is their response Hi Michelle Following on from our Live chat conversation this evening I can see that your request has already been forwarded to the finance team and the Customer Services Manager. You should have received an email from Sarah earlier today detailing their decision which is that unfortunately we will not be able to provide a refund on this occasion. The reasons given in the original email I have copied below. We took reasonable steps to identify and close the account created by you this was facilitated in a reasonable time frame as required by regulation. Our terms and conditions make clear that we do not allow duplicate accounts not withstanding this when entering into a self exclusion the player has obligations as part of that agreement which have been breached on this occasion. Looking at your records this demonstrates that your date of birth was slightly different which would suggest that this may have been carried out to avoid detection or any automatic checks. The decision made by Sarah and the finance team on this matter is final. Kind regards SophieThe powerspins Customer Care TeamYour response below is utter Rubbish and i dont buy for one second that i used the wrong DOB - that would be beyond stupid and pointless and void all withdraws Your not talking to newbie gambler that plays 10pound a week on bingo - I know every trick in the book that rogue casinos will use and the 1st rule is to make sure you dont make silly mistakes like DOB - There is no way i would put incorrect DOB - i am 100% sure on that - Your telling lies and this information was never mentioned to me - It was only after i started questioning your rules around self excluded accounts did you then mention this to meThe wrong DOB was not mentioned on live chat or first email asking why my account was blocked You have let self-excluded player back on to your site and deposit with self excluded PayPal accountYou made no attempt to ban me and only when the deposits stopped - did you then block meALSO update - I got email this morning asking if i wanted to close one of my accounts and rejoin - Unbelievable! It should be criminal the way they behave

Great experience here.

• Great experience here.I ended up beating the bonus but had not realized there was a £10 bet maximum. after speaking to Ella_S at support she went out of her way to ask if I could have this overwriten as i didnt read the terms and conditions correctly and I ended up being able to wothdraw my £500 win from a £30 deposit

Withraw problems

• Got into some dificulty on a withdrawl and so I contacted customer support and Sean was fantastic he listened and replied quicklyI would have no hesitation using these again

Great site 👌🏻

• A fantastic welcome bonus no problems at all withdrawing winnings. Very helpful email support would highly recommend!