Scam company the website from cloned.

• This is the email sent by this company to me. I won 1200 pounds after paying with 400 pounds no the started their verification shit and refused sending me my withdrawals. Now they want my credit card details to steal from me. They are scammers and the UK police should look into their activities. Photo Capture of Credit/Debit Card(s) – used in our casino (5485)All four corners of the card must be clearly visible.The first 6 digits last 4 digits cardholder name and expiry date must be visible.For your safety please cover the 3-digit CVV/CVC code on the back of the card.Note: Both the front and back sides of the card are required.Please ensure that no part of the card is covered by your hand or any other object as this may obscure important features needed for verification.

This company is a scam

• This company is a scam. They do not pay out winnings and when I won on a bonus they claimed I’d breached terms and stripped a full £300 away from my account. It is pathetic with the ‘VIP Managers’ all in on the act.

Scam don’t put your money into this

• Scam don’t put your money into this. 8 weeks of back and forth trying to withdrawal my winnings of £350 only to have it stripped from my account and denied saying I’ve broke there terms and conditions so my winnings have been void. Apparently you have to bet a certain amount per spin to claim your winnings. Doing a £1.50 spin then winning a jackpot of say £350 means your going against there terms and conditions and can not withdraw the amount. They gave a breakdown of the fractions needed what I would have included but the chat would not let me copy their reply.Also like other comments here customer service is horrible in trying to get a reply.

Poor response to scaming emails

• Poor response to scaming emails - either indifferent to or unable to deal with the problem. Underwealming customer service when brought to this companys attention. Given the importance of this to the platforms reputation their replies have been superficial.This online gambling platform is not the only one.Be careful please!

Happy to take your money with no checks…

• Happy to take your money with no checks but have. To send alot of personal details to get your winnings back .site should be taken off the Internet by the gambling board or the government

oh my god

• oh my god Please do not play. This casino is 100% Scam. I had sent in about 30 documents to verify who l was. They kept denying it in hopes l would play my winnings and not request the withdrawal. I hope your happy you are a bunch of crooks. You ruined a Single Moms Easter who was excited to have the extra money. Never again.

This is the worst experience ever with…

• This is the worst experience ever with online casinos. 1. You can withdraw €400 maximum this will give you £333 because exchange is so high. 2. You gonna be very lucky if you wait 36h and you get withdrawal accepted. Usually is technical error and you need to wait another 36h. This people hoping you just play through your balance waiting for this withdraw.3. Do NOT DEPOSIT YOUR MONEY THERE JUST SAVE YOU PROBLEMS.WORST. NOT RECOMMENDED

Worse casino ever i play in my…

• Worse casino ever i play in my life.dont play this is rubish rusian casino!!!its SCUM!!!!!dont join to this never exist web side pls

This is by far the worst casino I have…

• This is by far the worst casino I have ever played. There is no chance of winning and they don’t allow you to self exclude. They bombard you you with emails texts and phone calls and are not registered with Gamstop. Please do not spend any money with them as there is literally no chance of winning.

Do not play on this casino you will…

• Do not play on this casino you will never be able to get your money. They keep your winnings for 36 hrs and then a further 8 to 10hrs to then reject your winnings saying its your bank not accepting their payments. If you actually ring your bank they will tell you they havent rejected any payments this site should not be touched by a barge pole. They use the same automated messages telling you to make a new withdrawal and then make you wait a further 36hrs+ to then reject it all over again. They even stated to me in chat We always told that we can not guarantee that each withdrawal can be processed so there you have it thats them saying you aint gonna get your money out of this site. I won 1200euro and had to end up rejecting any withdrawals as I was never going to get the money!!Absolutely sham site who mislead their customers into playing and then not paying up. In total I waited over 140hrs for 1 withdrawal to get told there was a technical issue!!! In that time i tried 3 times to withdraw and each one got rejected. Absolutely fraudulent casino. Steer well away from this site.

Don’t waste your money this site is…

• Don’t waste your money this site is awful. Worst win rate I’ve ever known!!!!!

Just to let people know the site has…

• Just to let people know the site has changed name its now 15 prestigespin.com they contacted me today and I asked where the site disappeared to so I was able to get on the site again

Casino is down probably shut down due to poor practice!

• I think the casino site has ceased to exist. Theyve been offline since Monday and Id already had weeks of hell trying to withdraw winnings with various excuses and complications being cited each time they encountered a technical problem. I called customer services and the guy who answered just said hello? (no mention of Prestige spin) and he didnt seem to know that the site is down - plus I could hear voices in the background similar to if you rang someone and they were at a family gathering. Typical this happens when Ive got a balance of around 4000 Euros ready to withdraw and no way of getting it now! Very suspicious practice and strong suspicion that they have been taking unauthorised transactions from my bank via a sports apparel store in Kazakhstan! All cards now blocked and an investigation is underway. AVOID at all costs!

Unlicensed company. Police involved.

• Unlicensed company. Had to contact the police due to incessant harassment. They are now under investigation.

Something not right with this site… I…

• Something not right with this site… I got a phone call from a women called Irene who basically was telling me I had won free slots but needed to deposit… she said I could have her number if I had questions and she would call me or email with offers etc ? I unsubscribed. This was just too much contact and I don’t want to remain autonomous . I was uncomfortable. I read the positive 5 star reviews they look suspicious too. The site also wants you to deposit high amounts . I am a little nervous posting this and really wish I had not joined.

Absolutely shocking company

• Absolutely shocking company. They should but shut down and locked up!!! Cheating robbing people.

DO NOT PUT YOUR MONEY IN HERE

• DO NOT PUT YOUR MONEY IN HERE! This site claims to withdraw by Mastercard Bank Transfer and Bitcoin however this is a lie. If you try to withdraw by Mastercard they conveniently have a problem then ask for bank transfer to be told they cannot do this as they do not have the facility for this the site is a scam be warned. Some of the games are rigged and do not play the way they should or as I know they do on reputable sites. I am having major problems trying to get back a small amount of winnings yet they have no problems taking your money

The casino site seems well organised…

• The casino site seems well organised and many choices of games.Depositing is easy as it is any casino but that’s where it ends. I won a good amount of over £3000 and the day after I won that shut my account and wanted me to confirm that I didn’t have a gambling problem !! Of course I do that’s why I choose your site as I had blocked myself from all uk sites. 2 weeks of emails saying please reopen my account as I want to withdraw my funds and excuses after excuses still it remains shut and no way of getting my winnings. No one answers the help line and you can’t chat to anyone when your account is closed. I don’t think i will see my money. A very hard lesson but at least I can warn others. Worst casino site I’ve ever encountered

Big fat scam the deposits I made showed…

• Big fat scam the deposits I made showed up on my bank as flwshoestores very suspicious when I questioned this the online chat said deposits may show as this as they have different partners or some rubbish instantly closed account

Rude customer service

• After they kept reject my withdrawals messing me about finally got my winnings so I decided to close my account because it was more hassle then anything l that’s when I receive a phone call from one of the staff questioning me on why I want my account closed begging me to stay and when I stated I want my account closed became very aggressive telling me I’m stupid and he can’t understand why I would want my account closed as they are a international casino. Morale of the story they take your money then take forever to pay out and I think because I was up overall then wanted to close my account they were annoyed I would be giving them anything else.Terrible customer service