Monster casino - avoid progress play at all costs

• Monster casino - owned by progress playPlease please do not use this company. Over a week ago I tried to withdraw £2000 provided all documentation requested. They have now stopped answering to emails and even their complaints team will not answer. I have had to raise with resolver and now speaking with a lawyer to take legal action against them for theft. Please read all reviews and do not sign up

WITHDRAWALS PENDING NOT PAID

• I am writing this review about JEFFBET because even though Sanyok has tried her best to help me my withdrawals are still pending from the 3rd May and I am always told the same with no ETA or reasoning about my withdrawals. I have various pending withdrawals from the 3rd May 5th May and 6th May with varying amounts and all still PENDING.I am always being told the below:Your withdrawal request is currently being reviewed. The finance department will contact you via email with an update as soon as possible. We have no further information available at the moment.

I won 1500.00 when I opened the account…

• I won 1500.00 when I opened the account and then they closed my account and cancelled my winnings having to go to gambling commission what a con

Deposited £400 over a few weeks won nothing I play the same game Most won £8.92 on this game I’ve poured £400 into possibly more.

• Do not play on these sites the RTP doesn’t match

I won £60 pound on Sunday night and I…

• I won £60 pound on Sunday night and I widrawed it had no problemMoney was straight in a bank I then won £1054 I widrawed 4 payments £500 £300 £200 £54 I then was not aloud to play Restricted mh from playing Still let me widraw and deposit They are ignoring every emailLive chat keep saying your widrawel is being proceed being reviewed I am all verified they are ignoring me I dunno what to do Its my moneyI have deposited so much on there Its mh moneyThey are ignoring me I really need help

Progress Play Ignores Responsible Gambling Rules & Complaints

• I would strongly advise against using any casino operated by Progress Play due to their irresponsible gambling practices and refusal to engage with legitimate complaints.I am a self-excluded player meaning my details should be completely blocked from making any deposits. However Progress Play still allowed my card to be used on another account which should never have been possible.Here’s why this is a major issue:They accepted a deposit from a card not linked to the account holder – Any reputable gambling operator blocks deposits from payment methods that don’t match the account owner.They failed to block a self-excluded player’s card – My card was linked to a self-excluded account yet Progress Play still allowed transactions to go through on another account. This is a clear failure of their responsible gambling policies.When I contacted them to request a refund I was met with excuses delays and eventually ignored. Despite escalating the issue through Resolver and eCOGRA Progress Play has refused to respond properly or take responsibility.Any properly regulated gambling company would have prevented this deposit from happening in the first place. The fact that Progress Play enabled it and is now avoiding accountability shows they do not take responsible gambling seriously.I have since escalated this to the Gambling Commission and other regulatory bodies. If you value fair gambling and player protection avoid all casinos run by Progress Play!

Casino good sports not so

• Not so great at sports but lots of choice on casino. Support were responsive enough would need a better sports product for me to consider more regularly though.

Horrible bookie

• Horrible bookie suspend you when they want and withhold your funds. You have been warned!

Progressplay not good paid me 3…

• Progressplay not good paid me 3 withdrawals this week. My 4 withdrawal not paid I have asked for my deposit back. I will be reporting this to gambling commission.i sent all my documents to them. My advice keep off this site finally got my withdrawal I threatened them with a complaint to resolver wont use this company again. my advice dont go on progressplay

I filed a civil court claim against…

• I filed a civil court claim against this company for not paying out my winnings or refunding my deposit. Instead of responding to the court claim they emailed me a without prejudice offer of £1000 to settle outside of court—an attempt to play it safe without admitting any wrongdoing. If they believe they’re justified in withholding funds they should let the court decide rather than offering settlements that cannot be used against them in court.Rather than making low settlement offers they should either refund my deposit in full or respond to the court claim which is still awaiting their reply.To anyone else facing similar issues with unpaid winnings or withheld deposits I strongly encourage you to take legal action. Holding companies like this accountable may help stop them from unfairly taking people’s money.

. Disgusting what they do when you try to withdraw a closure account no phone number live chat is terrible and the same things on their email customer services waste of time big Scam got my money eventually took over two weeks SCAM.  frauds 🤌🏼🤌🏼

• 👎🏼. Disgusting what they do when you try to withdraw a closure account no phone number live chat is terrible and the same things on their email customer services waste of time big Scam got my money eventually took over two weeks everybody has this problem please put a complaint into the gambling commission let’s get there license took off them i’m also taking the gambling commission to court for giving them a license rip off. You have to fight to get your winnings which way not to pay you out though try void void void stay away. !!!!!!!!

VOID VOID VOID VOID

• VOID VOID VOID VOIDVOID VOID VOID VOID Big scammersPlayed over £300 and won 3 bets totaling over £4600and after meetting the wagering amount and they came up with those scamm ideas that any amount you win you cant get more the £200. With £50 bonus i won £369they deducted the £50 played and piad £319 as bonus until i meet the 1× weagering requarment. and then i won £99 also i won a bet of £4218.13 Since i met the requarment of 1× wagering instead of transfering me the full amunt to real money they paid me only £200. The biggest scamme ever. Never ever try this companies and go after their scamming offers. Stick with big and trastful ones. Everything will be reported to gambling commission as well. They cant get away with this. I see other people have the same issue. Please report it.

Avoid at all costs

• Avoid at all costs. Will not hesitate to confiscate winnings made from own my bets. Never come across a bookmaker to act in such an underhand way.

Complete scam I was given a £50 free…

• Complete scam I was given a £50 free bet won £59 had to wager it 10x ended up with £140 only for it to br capped at £20 yes I should have checked t and Cs but come on what casino is so sly like that none apart from progressive play

THIS GROUP OWN MOBILEWINS CASINO

• THIS GROUP OWN MOBILEWINS CASINOTHE COMPANY IS A SCAM THEY DONT PAY WITH DRAWLS AND SAY DOCUMENTS CANT BE VERIFIED I HAVE NOW REPORTED THEM TO MY BANK PHONE COMPANY AND APPLE FOR FRAUD

Not paying £390 winning

• Despite providing all documents my account still has not been verified and they still have not paid my winnings.Refusing now to respond to emailsDo not use this group of gambling sites!!!!My next step is to alert PayPal that this is a fraudulent site.Progress play sites are a scam!!!!!!!!!!! AVOID AVOID AVOIDUpdate 7/8/24 - After 3 days of no replies to my emails I emailed them yesterday explaining I would be informing PayPal Apple Pay and my 3 banks that their group of casinos is fraudulent and refuse to pay winnings I was paid in full the next day and blocked from all their casinos!

Please be warned

• Please be warned! This group of casinos going by many different names will scam you out of your money! I made 3 deposits one using PayPal and 2 with my debit card. I passed all account verification but the casino never processed any withdrawals I made just kept taking me deposits. When I realised this they told me my PayPal wasnt under my name so I should get the account holder to email them his permission for me to use the account and then they will process my withdrawals. I sent them so many documents everything they askedover and over as they kept asking and then I got an email all my money has been confiscated and my account is locked due to using another person form of payment! Simply a bunch of scammers who will take your money will promise you to process withdrawals and then just basically steal your money. I plan to report them to the UKGC so they can investigate them. Be warned .

WORST COMPANY EVER - AVOID

• Utterly Despicable Company.Happy to Take 5 Deposits totalling £480.Tried to Close Account and Withdraw £250. No Chance. Keep Putting Obstacles in the way. Criminals. DO NOT USE. UTTER SCUM.

Avoid any connection with this company…

• Avoid any connection with this company we were abroad and my partners bank account was total emptied by fraudulent deposits to this company we have proof we were not even in the Uk when they were made.After several emails all they had to say was all our transactions need 3d authentication which these deposits had no explanation no details of where they were made when I asked as I wanted to report it for fraud now refusing to give me any details absolute crooks avoid at any cost.

There are doing tricks not to pay people.

• the worst company providing gambling ever. There are doing tricks not to pay people.They are registering many sites with many names to fooled people. Few months ago I registered at one of their site.I won and I requested a withdrawal of as much as...150£.My account has not only been blocked but they took my money saying in the past I had an account somewhere which belongs to them. At least they send me huge list of their sites and I will NEVER open account which belongs to them we must to be careful they are cunning and when You win they are checking everything every details no to pay. I think they are incredible rich not only to have so much sites but also by doing such a things to customers. I am writing this review to warn You people. Stay away I didnt take a look who stays behind this company but it seems not East or middle European people.