Rileys
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Rileys Reviews
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Jim McGowan 1 reviews
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great !
- Zach was great !! The girls behind the till were FABULOUS!!!!!! Give them a raise !!
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Jasminexxmae 1 reviews
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Derek amazing star Went to Riley’s chorlton this afternoon…
- Went to Riley’s chorlton this afternoon with my grandchildren. Derek was really patient and helpful setting up their memberships.Had a great afternoon playing American pooland darts.Derek should win employee of the month award.
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Joanne 4 reviews
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Lovely hang out spot for friends
- Lovely hang out spot for friends. I went to the Harlow branch and got served by Gabby she was super friendly and helpful! We played darts and pool really fun Saturday afternoon!
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Jay 3 reviews
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Went to harlow Riley’s got served by inese and gabby
- Went to harlow Riley’s got the girls were amazingly welcoming will defo be coming back just for the atmosphere they create.
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Jasminexxmae 1 reviews
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Awful food & very rude staff
- Went for a few hours expecting good things but genuinely it was horrendous firstly the staff are so rude there! It’s absolutely laughable that you have to be a member to even buy a drink anyone without a smart phone don’t even bother.. my friend couldn’t order food off my membership as he had to make one himself? When a friend joked to the staff member whether or not she was on commision we were told ‘ if you don’t like it leave’ . The food was over priced and wasn’t enjoyable at all.. the staff and food ruined what would’ve been a pleasurable experience.
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Jim McGowan 1 reviews
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Callum sorted our Christmas party out…
- Callum sorted our Christmas party out so we could all play together as a group of 16. Callum offered us more time on tables but we went on to play darts His team were really attentive and provided excellent drinks service! Love Rileys Chorlton!
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Lucy 2 reviews
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Day ruined by alarm and poor organisation
- Family travelled from different areas of the north west to spend the day celebrating my dads (grandad) recent operation which means he can get out and about a bit more at Riley’s in Chester. Dad’s disabled and has hearing aides. After an hour the fire alarm sounded constantly for about 45 minutes. Dad really struggled and had to go outside take his hearing aides out and it’s pretty much ruined the day. The team at Riley’s did all they could to try and help but it was out of their control really. The alarm continued and continued and finally went off. It’s a real shame it ruined our big day. As I say - staff were great but this should not have been such a big problem to fix.
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Gabriele Zemaityte 2 reviews
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I am the captain of 1 pool team which…
- I am the captain of 1 pool team which have now changed venues to Riley’s Cardiff the manager and staff are very helpful polite and obliging the table are excellent and kept in good order. Which is what you need to play 1st division pool. There are now 3 1st division teams playing from there which goes to show how good this venue is. I would recommend any team to play from Riley’s Cardiff.
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Jay 3 reviews
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Andy always helpful
- Andy always helpful welcoming and happy/ smiling
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Joanne 4 reviews
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I have had a lovely afternoon with …
- I have had a lovely afternoon with my family and friends had beautiful food and drinks Derek the staff member was amazing could not do enough for us
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Customer 5 reviews
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Don’t bother
- Absolutely ridiculous experience. A poor man’s flight club. There’s no going to the bar & just ordering. You have to stand there and faff for a good 10 minutes and every single member has to sign or you don’t get any drinks food etc. rubbish experience & a rubbish place.
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Philip Alexander 37 reviews
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Poor unprofessional management...
- Poor unprofessional management...
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Terry Hunt 1 reviews
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Harley went above and beyond when…
- Harley went above and beyond when serving us he was polite and helpful. Nothing was to much trouble Harley is a credit to your company! Thank you Harley
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Louise Burke 4 reviews
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Gabby was a great hostess honestly best…
- Gabby was a great hostess honestly best service around
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Molly Hartles 2 reviews
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Daisy is a lovely host and has great…
- Daisy is a lovely host and has great service has a smile on her face and had a lot of time for customers couldnt as for a better hostest x
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Pro People 1 reviews
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Fully recommend a visit
- Fully recommend a visit. Darts. Pool. Entertainment. The lot
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Kent Adams 1 reviews
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Excellent
- Excellent! Good Times good beer. Good snooker. Nice staff. Matt and Gemma were fab.
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Gmb 1 reviews
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Awful customer service
- This is a review of Riley customer services at enquiries at rileys.co.uk. I sent 5 short and polite emails over the course of 1 month to ask about vouchers I had been sent that were not working. I got no reply at all. I couldnt find any email to help resolve the problem so resorted to Twitter/X and that didnt work either. I am a loyal customer who spends a lot of money in my local club so its frustrating to be treated badly.
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Natalie Rice 1 reviews
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No point in booking online..
- Booked a particular table via the website as it is the least damaged and most level table. Upon arrival I get told that I have been moved to a different table (one with a big tear in the cloth) I asked to be moved to a different table upstairs as I refused to play on a table that damaged. The table had been given to someone else (I’m assuming a regular) who was only just taking off the cover so it wasn’t like someone was already playing on it.Very disappointing service as booking online is effectively pointless because it doesn’t matter what table you book when it can just be given to regulars with zero notice very poor show..The table I ended up playing on had lots of little grazes all over the cloth and made the path of the balls unreliable at a slower pace.If you book a particular table you should be given that table and the English pool tables need reclothing and re-levelling to make them worth the £10.90ph price tag.
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Consumer 1 reviews
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Brilliant guest experience! (Chorlton venue)
- Last night I visited Rileys in chorlton for the first time and I had a great experience! The staff member who I believe was named Derick was incredibly friendly and informative when helping me with my membership. He certainly knows what hes doing and added a personalised touch with his sense of humour making it a really great guest experience from the start!
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Ivor 2 reviews
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Jeff Forshaw 6 reviews
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Jake Collins oO Jak o 3 reviews
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Willow Mason 1 reviews
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