They will not give you the money

• They will not give you the money. They basically are stealing and should be shut down

Nice casino

• Nice casino. The payouts might take long to be sent.

Nice casino

• Nice casino. Superior bonuses. And they did pay every cent won there. I just wonder why some people dont read the bonus rules and expect to receive all the balance when there are some limitations clearly written in casino bonus rules.

Gambler beware

• Number one always look up to see what other people say about an online casino before playing I have found this to be very valuable but unfortunately too late. Royal Ace online casino obviously does not like to pay the people that play on their website or if they come back rather. I wont go into too much detail but you tell me if Im right or wrong here I had been on the site a few times so it wasnt like I wasnt new and put a good amount of money into playing I went in this was just a couple days ago I didnt think there was any money on it so without even looking I deposited $50 when I went in to play a game it said 80 I thought cool the 30 was from the weekly cash coupon that you get didnt think anything of it played the game all the sudden wow I won a little over $6000 so cool I keep playing a little bit more and all the sudden without my consent its like the 6000 disappeared except for $100 and of course I went to chat right away and they said because it was a bonus but arent bonuses your choice if you choose to redeem them or not? I didnt have that option that $30 was already on there I couldnt say no I dont want it so how is that against a bonus that I didnt have a choice to redeem or not? When I went into the cash out part it said on transactions that I wanted to withdraw that but they reversed it which I never went into cash out anyway they did all that when I talked to them on chat they say that anything over that bonus was null and void I can only cash out a hundred but I didnt even have a choice to do that they did it all right there in front of me I can see where it says the 6000 I tap on it but it does nothing so am I wrong here or what I guess I dont know you take a chance I get it just thought I would vent

What a scam!!!

• I would give this casino even lower score of a one star if it was possible. There are so many Scam loops that even if you want the fair and square which with any of these casinos that’s the only way to do it they would still make up their own rules as time goes so that you don’t win or get your fair winnings. Stay away from this company and casino.

Cashouts expected to be paid this week. I will change my stars and review according to when Im paid for my cashout

• Im not going to start off by bashing this casino just yet. On the 21st of last month I won $9998 and proceeded to do a cashout Should be no big deal as Ive deposited 1000s if dollars into this casino that Ive lost.. Ive been up a grand or 2 a few times but never cashed it out just played it through a few times trying to win the big bucks. But no such luck and always ended up losing it back. No big deal..I know the risks Ive been a gambler most of my life and know you win some you lose some. When I lose I dont complain and say the casino cheated somehow or say its a computer and they probably have it set to take your money.. I take my losses with a grain of salt and know the next time I play it could be my turn to win. Well finally it was my turn win.. I bought in I think for $49 using a coupon to give me some extra playing money on top of the money I deposited. I know from playing long enough that the extra money they give you to play with is taken off the top if you should happen to cash out.. I also know there is a certain amount of playthrough that you have to do if you use one of their coupons. So I played through the amount I was obligated to play thru. So I go to cash out and since I hadnt cashed out before I knew Id have to verify my account by verifying my ID and my banking which I did with no problems.. everything was verified. I didnt know up until that point that I would only be allowed to cash out in $2500 increments but ok . if thats the rule thats the rule so I continue to do 3 cash outs of $2500 each and one for $2498. I was told it would take 7-10 days before Id get cashed out the first one.. so I waited the 7 to 10 days and on the 10th day I asked them where my cashout was and I was told its 7 to 10 business days sir which meant it was going to be another 4 days if it takes the full 7to10 days so I wait another 4 days and again message customer service and politely ask where my payout is? To which Im replied your 14th day fell on a holiday so youve gotta wait until Monday. Monday rolls around and no money.. I again ask where is my first cash out? to which I get a reply that it also takes 7 to 10 business days for them to issue my money.. (umm excuse me? what?? wtf are you talking about? so what what were you guys doing with the first 14 days that I just waited??) So now the customer service person says to me that they are going to now escalate my case ( which I dont know why if they are running a legit company why you would have to escalate anything.. Ive owned many businesses and Im confused on what the runaround is. you issue the money and it goes into my account simple we can be. no games just honest transactions just like when I deposit money into your casino.. you have no problems or games when I deposit money. So I thank the person on escalating my cash outs in which Im reassured that my cash outs will be coming soon. So another 7to10 business days (another 14 days). So were coming up on the tail end of another 14 days of waiting for my 1st cash out. I dont know why I thought it wouldnt possibly take the full 7to10 business days but its looking that way so far. and since I put in all of my cash outs at once I would hope that they dont try to intend on paying me every 28 days for each payout since they already have way prior knowledge of the pending cashouts.. at most it should only take 7 to 10 days for each one considering they already have the knowledge of each cashout way ahead of the 7 to 10 days.Honetly if my deposits were contingent on the way I was paid out and there deposits were held in a separate account and were not paid to your company for 28 days I dont think youd be operating this business because that would seem like a rediculous amount of time to wait for deposits into your casino. Anyways I hadnt seen these reviews before depositing and playing money into your casino and I cant honestly say that I would have probably played in your casino had I seen them. Even though I think Alot of these negative reviews are based on the. free plays and the free money offered to people to come play at your casino and Alot of these people dont have the understanding that there is only a set certain amount of money you can win with the free play money and free spins (and usually only after a deposit) and a certain amount of playthrough you have to go through before your allowed to claim a cashout. { all which is understandable because you really only give out the free spins and free money to get people to play your games but some people dont understand that your just baiting them with the free spins and the free money to play with and dont really expect to payout anything with the freebies. That being said my money I deposited was real money that came from my money that I earned. I played through your playthrough requirements and have followed through with everything I needed to do to get my cash outs.So Im expecting to be paid ASAP!!

Thieves and liars

• If I could rate them 0 stars I would. This casino is a scamming money pit. I won and tried to withdraw and was told I had to make a deposit first. So I did then I was told I had to verify my identity so I tried and it kept rejecting it. Spoke to a customer service rep and they told me I could not withdraw because I had multiple accounts which I do not. This was my first time playing on this platform. The rep tells me I dont get my winnings and my Litecoin deposit will be returned to me after I verify my account and if the other account isnt mine then it would be deleted. I say ok because the only account I have is the one Im playing on now. Went back and tried to verify again and was told I couldnt because I tried to many times already. Tried to go back and speak to customer service again and the casino logs me out. I try to log back in and message I get states that my log in info is invalid (code violet). WTF does that mean? So not only did they keep my winnings but they never returned my deposit and deleted my account so I couldnt go back and verify my identity. They straight up stole my money.

If I could do 0 stars I would

• If I could do 0 stars I would. They stole money from me and they refuse to fix it and they accused me of already receiving my winnings but they sent it to the wrong person!! Super shitty casino!!

SCAM! They Took My Winnings After I Won Fairly!

• Royal Ace Casino is a scam. I played fairly and won then they stole my winnings saying I used two bonus codes back-to-back. That “rule” was never shown in my account and I had no warning at all.How is that fair? If you don’t want players to use two coupons then say it clearly in the user account or before redeeming — don’t wait until AFTER someone wins to take it all back. This feels shady and dishonest.Avoid this casino — they’ll find any excuse not to pay you. Terrible experience. I’ve reported them to the BBB and the FTC.

Royal Ace Casino withdrew my withhdrawl…

• Royal Ace Casino withdrew my withhdrawl because they said I used two bonuses in a row however when I went to withhdrawl my $997 winnings it said I had to make a $10 deposit which I did!!! Then after a week off now getting my winnings deposited into my account I used the chat forum to ask where my withhdrawl was and the said I never made a deposit before I won my winnjngs therefore I forfieted my winnings!!!

Total garbage casino

• Total garbage casino. Lies lies lies.they give you the runaround.never pay you. DO NOT USE OR DEPOSIT.

Very bad almost scammers dont every…

• Very bad almost scammers dont every deposit your money here and Im not saying this because I lost money or something

Royal Ace is scandalous

• Im in talks with them .they had 2 7-10 business day periods to pay me on the second set of business days on the tenth day I wrote them and asked them like * wheres my money and they said depending on the payment provider it could be some time still. I told them it should be quick Im using bitcoin it should take a few min . They replied theyre talking about the provider they use . Anyhow now I get an email that someone else is attached to my Bitcoin account because I loaned my Bitcoin wallet to a girl because she had no idea how to use crypto . Anyhow none of that should matter because she actually never got the money . And its not in their terms and conditions . They are using every excuse to prolong this which is scary because its only 100 I cant imagine winning some real money with this casino youd have to strong arm them to get anything - still not paid in California

AttentionAll lies... Royal Ace casino (inclave app)

• Youre lying conniving would never give you your money that you want you always tell you that you had to me free spend your day deny your refund for something its always something with them do not play on that website trash trash believe nothing they say I sent money never sent it back I won my own free spins never got none of that and they said they stopped my refund because I had too many free spins and they gave me just 60 free spins and thats all I use I won $197 on them added money to it and they kept it all

They are unprofessional scamming ass lying losers

• First time on there platform I accepted a coupon for free sc. Completed the playthrough requirements and tried to withdraw my winnings and got denied. First reason was that I needed to deposit money first before I could withdraw. Saying that it is to verify my litecoin wallet. If you know anything about crypto then you know that wallets or an address to a wallet never needs to be verified. Once they realized i was a bit more knowledgeable about how crypto works they said that its now because i have used multiple bonuses in a row without depositing. My first time ever on there platform. I told them I even made sure using the transaction History widget on there website to see if i ever been there before and forgot. Transaction History was blank except for today. There resonse was that the transaction history was not functioning properly. They are unprofessional scamming ass lying losers!

Perfect casino

• Perfect casino. Perfect promotions perfect support.

Site Allowed Play Even Though It Was Against Their Rules. Denied Withdraw.

• I was denied my withdrawal because I accepted 2 bonuses without depositing. That is a rule in their fine print but why would their website allow it. It wont allow other bonuses in a row. It allowed it and I won 1500$ and suddenly they wont pay. This place is a scam. They are happy to take your money but if you win anything slightly substantial you better believe they will find a rule that says you cant have it even if their website says the amount is withdrawable.

Yall pay money to unknown online entities without reading their rules? I have a bridge in NYC for sale.....

• The people leaving bad reviews clearly either dont know how to read the Terms of Service / Rules of the site/promotions before they engage in business or are willfully ignorant (a clear sign of addiction/chasing dopamine triggers). I deposited 30 for a 200%bonus + 100 free spins on Lil Red (one of my favorite slot machines online and irl) with a 150x playthrough requirement. Before the free spins my deposit plus bonus totaled $90 after the spins I was sitting pretty with a sizeable nut for online slot action. I was at first daunted by the playthrough requirement (total playthrough needed after the freebies was over $1700USD) but I knew what I was getting into as I read the rules before engaging in business and further because they use a certified number generator service for their rng (random number generation - the heart and soul of the algorithms that are digital slot machines and games of chance) and highly reputable clearing houses for their financial/crypto transacting. Within an hour I had a major windfall and hit for 800 on a fun game I had never tried before then another 300 three spins later and before I knew it I had cleared the 1700 playthrough requirement and was ready for cash out. My first attempt to cash out was immediately declined as I didnt meet the requirements for the service I selected so I resubmitted a standard Bitcoin withdrawal directly to my Cashapp Btc wallet and received an approval message in the casinos client within an hour approving my withdrawal. Approximately 54 hours later in the middle of the night cash app alerted me that the withdrawal had been received and was sitting snugly in my Btc wallet. It would be nice to have an option to pay for expedited crypto withdrawal service (like how Cashapp gives you multiple price points/speeds of depositing) but other than that I am absolutely content (exuberant actually having a nice stack of Btc to sit on).

I keep getting spammed emails from Royal Ace Casino.

• Royal Ace Casino Payout verification Saying we need to confirm your info.1.final message Payout verification $5000.00 Payout is ready to be addressed in your name. and we want to be sure it gets to the right place. Click below to start the confirmation process. The sooner you act the sooner it can be in your hands! valid only until Thursday 18th April 2025. I Delete every email and mark it as spam. I get the same email every day and l cant even remember being on Royal Ace Casino and if l have been it was years ago l was. So l looked up reviews which led me to my favourite site TrustPilot & looking at all the negative feedback on here from people l think l will keep blocking 🚫 these annoying 😑 emails.

Its bullshit how long they take to…

• Its bullshit how long they take to approve your withdrawal request but they will deny it in minutes I think this website is a complete waste of time money and energy these people should pay out just as fast as they take your money that way people would want to actually put more money in again