Just went through the same thing

• Just went through the same thing. I won and they want you to download a crypto app...then send them 10 dollars to verify account...then when I spoke to someone in chat they told me that since it was a free chip that I would probably be denied anyway...so stay away from these guys...Lonestar aint never given me a lick of trouble whether I win on my money or theirs. Royal Ace is a scam site ..stay away

you need to deposit money before you…

• you need to deposit money before you can withdraw your winnings for confirmation - this is a typical scam system dont waste your time or money

Used welcome promo and cant withdraw

• I signed up for this casino and received a welcome chip which I used to ultimately collect $126 however upon trying to withdraw this money I ran into trouble thats when I contacted support who told me that since the money was one with what I was told was a real free promotional chip the same as cash that I would not be able to withdraw this money that I should play my balance down to zero and make a deposit and then and only then could I withdraw my winnings stay far far away they only pay out in digital currency however they accept payments from debit and credit cards which is also suspect I have a screenshot of my account page currently showing that my real money balance is $126 and that I have $126 available to withdraw this is all incorrect and false information stay away!

Dont play here

• Dont play here. They dont pay out their winners. I won today and they go in and adjust the account and just leave the withdrawal in limbo and ignore it. Ive verified my account by sending a deposit which is weird as it is and then they cant even process their withdrawals. Save your money and your time and play somewhere that actually pays.

This company is a total fraud

• This company is a total fraud. Just like every other user below these jigs wont pay out. Instead they are about at the level of those overseas companys claiming to be your bank to swindle your money. Im so glad i only lost 10 bucks and read all the reviews on here first. Typical jig company!!!

They have owed me over 10K for almost 5…

• They have owed me over 10K for almost 5 months. They have changes my WD request amounts then change the date to delay payments. I have been with RA for YEARS. They promised a payment on 11/24 which is 1/2 of the original requested amount and I still have not received it. Waited over 1 HOUR on chat.They continuously violate the terms - I quit playing here. They have no problem processing money in but NEVER pay out on time. The greed of the Owners of this site is certainly worthy of the Devils Crown. AVOID THIS PLACE AT ALL COSTS!!!

I won on free spins then won again past…

• I won on free spins then won again past play through of 456 and something then won 250 redeemable but can’t get help to cash out I’ve emailed and all it wants crypto but gives you bank transfer option up till the redeeming agreement at end

This casino has been by far hands down…

• This casino has been by far hands down the most courteous the most responsive customer service team I have ever dealt with as far as dealing with casinos. My request was processed and handled in a timely manner I have been playing poker online with this company for a long time now and I finally won most casinos will give you the total run around and find any little reason not pay me. This casino did the exact opposite of course theres rules that needs to be followed to make sure everyone is safe and its a legitimate transaction but the whole process was painless they didnt waste my time and Im very appreciative of that

Beware this casino will do everything…

• Beware this casino will do everything possible not to pay its winners. i deposited won then went thru all there drama to get paid 2 weeks after requesting withdrawal did they finally get around to paying me. next i get a free spin bonus and hit big like 275 dollars on 10 spins x times that by 30 the playthru was over 8k. i get it half way down and then my balance drops below a dollar. anyone who gambles knows this clears the paythru i somehow worked my way up to 44 dollars. tried to withdraw told i need 50 for bitcoin almost lost it all but finally got to 66 dollars now there system says the money is withdrawable has it should be. NOW EVERYONE KNOWS CASINO SOFTWARE IS FLAWLESS SO THEY CLAIM. the system says money is withdrawable no where did it say anything about a playthru but they wont pay me the 66 dollars say i have like 4k playthru i tell them where your system dont show no playthru your system says it is withdrawable.they tell me i have to finish playthru i tell them how can i finish something your system claims is already done they tell me oh no worries we will keep track of it. lol i tell them your system does that for you and playthru as been meet or it wouldnt say the money is withdrawable. but they refuse to pay me the money is the casino that bad off that they cant afford 66 dollars. my suggestion is beware and avoid ROYALACE CASINO.

Good bonuses slow payouts

• Like many of the Inclave casinos The positives are the games are fun bonuses good (as long as you understand the rules) and you can always reach somebody in support.The cons? Long waits for withdrawals and they miss their own timelines i.e. they imply its 7-10 days for your withdrawal but you always have to come back on the 10th day and have it be escalated and then wait 3-4 more days and once its resolved its 7-10 days to pay out.

I won 1500.00

• I won 1500.00. I used a debit card for deposit. Put in for redemption and waited 5 days and never heard from them. Contacted customer service and they said I would have to use bank wire transfer. They could not send to debit card. I use Credit union and they said they could not transfer to a credit union. Must be a bank like Wells Fargo or Chase. Wanted me to go open an account and wait a month for a statement to prove I had an account. They did finally agree to send 500.00 through crypto. That was 14 days ago. They said it has to approved and once approved it could be another 10 days before they send payment. Im not sure what they are approving! The thing that irritates me is that they were not going to contact me to tell me they werent sending my withdrawal. If I had not contacted them I would have never known! They need to be shut down!

I used a coupon and I followed all of…

• I used a coupon and I followed all of their rules I won 300$ and they refused to pay it because I used a coupon. Even though I followed the rules and I provided identity information they refuse to pay they refuse to give me a physical address or a license number. They say they cannot tell someone where they are located to protect the casino.

I simply have just rated a 3/5 because…

• I simply have just rated a 3/5 because Ive yet to use this particular site long enough to know. However I am seeing a large handful of these sites alike popping up all of the sudden. I absolutely agree though with whst I read that another said in his review. Everybody getting screwed around needs to take it to the top. Take legal action if necessary in order to teach these people yhat theyre no longer going to be getting a free ride on other peoples money and bare consequences to their nonsense behaviour.

This casino is a SCAM!

• This casino is a SCAM!! Read the reviews they not lieing everything they say is true because it happened to me too. These people are crooks. They so quick to take your deposit but when u try to cash out they make it so impossible; for example for me I had lost the card I initially made some deposits with but got new card and made more deposits. Time to cash out and I tell them the other card was lost and the current card is the card they sent me as a replacement. It’s from same account and you know what they told me. I had to write a letter telling them how I lost my original card and is it still active and why and where and who and sign and date it and email back to them for verification. I’m like no I’m not doing that I’m telling you right here right now I lost my card and I don’t know where it is and the card I’m using now is from the same account and they said sorry we need a letter this and that…. So u see the game they play when u want to cash out. So if you reading this save yourself the headache this company and all one inclave login they all together and bunch of scammers and crooks. You’ve been warned and If you continue to play w them then that’s your own stupidity! Take it from all of us here we can’t make this shit up. It really happened

Do not even waste your time...This…

• Do not even waste your time...This place took almost 12000 dollars from my account that I won.I tried to deposit money and it wasnt letting me deposit.I talked to customer service they said they would make it right if I deposit it still couldnt deposit money still took all the money out of my account over $12000..This casino is a scam they took everything out of my account and said I claimed 2 bonuses.I am absolutely furious for all the winnings to just be taken by management.I would have been happy if I could have at least got 1000 but no they took it all ..So beware of this site because even if you win you will not get paid be warned...

They will not give you the money

• They will not give you the money. They basically are stealing and should be shut down

Nice casino

• Nice casino. The payouts might take long to be sent.

Nice casino

• Nice casino. Superior bonuses. And they did pay every cent won there. I just wonder why some people dont read the bonus rules and expect to receive all the balance when there are some limitations clearly written in casino bonus rules.

Gambler beware

• Number one always look up to see what other people say about an online casino before playing I have found this to be very valuable but unfortunately too late. Royal Ace online casino obviously does not like to pay the people that play on their website or if they come back rather. I wont go into too much detail but you tell me if Im right or wrong here I had been on the site a few times so it wasnt like I wasnt new and put a good amount of money into playing I went in this was just a couple days ago I didnt think there was any money on it so without even looking I deposited $50 when I went in to play a game it said 80 I thought cool the 30 was from the weekly cash coupon that you get didnt think anything of it played the game all the sudden wow I won a little over $6000 so cool I keep playing a little bit more and all the sudden without my consent its like the 6000 disappeared except for $100 and of course I went to chat right away and they said because it was a bonus but arent bonuses your choice if you choose to redeem them or not? I didnt have that option that $30 was already on there I couldnt say no I dont want it so how is that against a bonus that I didnt have a choice to redeem or not? When I went into the cash out part it said on transactions that I wanted to withdraw that but they reversed it which I never went into cash out anyway they did all that when I talked to them on chat they say that anything over that bonus was null and void I can only cash out a hundred but I didnt even have a choice to do that they did it all right there in front of me I can see where it says the 6000 I tap on it but it does nothing so am I wrong here or what I guess I dont know you take a chance I get it just thought I would vent

What a scam!!!

• I would give this casino even lower score of a one star if it was possible. There are so many Scam loops that even if you want the fair and square which with any of these casinos that’s the only way to do it they would still make up their own rules as time goes so that you don’t win or get your fair winnings. Stay away from this company and casino.