The game gives you the alleged option…

• The game gives you the alleged option of removing ads. I purchased a one day option and ads still came up at the same frequency. So I did not bother again. You then get ads which block the screen or a blank black screen with a lighter band on top of the screen which does the same. Deliveroo are a particular culprit. This is corrupt behaviour at best and if it is not already so illegal.

When playing Scrabble Go (using both…

• When playing Scrabble Go (using both Android or iPad version) when subscribing to the 5 pound [stering] monthly cost the service cant be recommended. The reason I put forward is the machine Scrabble Scholar is causing the game to lock up so that you: 1) Play your tiles2) Scrabble Scholar will then advise what is the best option. 3) Having been presented with the information and closing it down it should then be the Machines (Zoey) turn. But no....Scrabble Scholar will then re-appear to advise AGAIN !! what is the best option. 4) This loop continues and the only way to continue the game is to shut the programme down clear the app cache and start again. The SCOPELY service desk do not grasp the problem and just endlessly advise their apolgies but take no action....eg: Im really sorry to hear though that you have to experience this issue. I did check the records on our end and found that we have an active report related to this case in the game. Ill be adding yours to this report to let the team know how this is greatly affecting your game progress. Ill also be making a follow up on this matter to see if they can find a way to expedite the process of fixing the issue.......of course Ill not receive any follow up. (@Scopely....you need to beef up your second and third line support team to help them provide better customer support. For a company turning over in excess of USD 700 Mn per annum it should be possible.

I used to really love scrabble on line

• I used to really love scrabble on line. Now it is filled with frustration as you cannot easily move the letters. I believe this has occurred since you started advertising above the line. You are forcing your customers to look at an ad which they are not interested in. It is so very frustrating sadly I can no longer tolerate

zoe online scrabble is a cheat

• ok not only has the computer cheated by not answering and letting the time run out TWICE today but i have also just noticed that when the computer bot cheats this way even though it shows ive lost to it that loss doea not show up on my games history so cannot be checked. a conspiracy or what??

Scammed

• Scrabble has a lot of ads and there was an offer to skip ads for three days. I paid for it and imagine my consternation when the ads kept merrily popping up!They sure do know how to take gullible people for a ride!!!!!

The Tournaments are fixed

• The Tournaments are fixed. If you are an competent fast player the app will slow down.

Very hard to get matched with a real…

• Very hard to get matched with a real player. The computer matches are impossible to beat because the computer is always given premium tiles with which to make high value points. Regular players are given low point tiles or tiles with no all vowels.

Fed up of words allowed and not…

• Fed up of words allowed and not allowed. The f word and the c word allowed as are things like aa ee but jew is not because its deemed offensive!

Very expensive at $7.99 per month

• Very expensive at $7.99 per month. Forced to sit through long ads for games I would never play. Constant interruptions with offers to spend more money. Almost impossible to reach a human being. AI is terrible. Reported a player who was impersonating a celebrity several times and got no response. Pay $9.99 per YEAR for MS games that are never interrupted by ads. Enjoyed playing the game but it is totally not worth the aggravation and expense.

Too many faults to make it worth your time.

• I gave it 2 stars because it is an authentic Scrabble game with no popups. I play the computer. After 25 games I have quit out of frustration. The computer always goes first so I never get that advantage. I get 4 vowels in my rack at all times (unless its 6-7 consonants. My opponent gets 3-4 Ss in every game and often both blanks. If I get a blank its on the last turn. Its just not fun! I wrote the owners but they never responded.

oy is not a word

• oy is not a word. Slang should not be included in Scrabble online.

it cheats on word count

• it cheats on word count. It doesnt accept common words like pint and may others

Avoid

• Dreadful site. Ads are dubious. Ive been stopped from playing words which my opponent is allowed later in the game. Scoring is crazy. I was dropped 111 points for losing to someone rated over 200 points above me and dropped 20 points for beating somebody ranked over 200 points above me.I love scrabble but hate the siteAvoid.

This game is an insult to anyone used…

• This game is an insult to anyone used to playing “proper” scrabble

This incarnation of online Scrabble has…

• This incarnation of online Scrabble has been going for over 2 years. It is as awful as the day it opened.The game freezes when some adverts are displayedTo get past the freeze I have to reset my ipadOften the person who played the last tile is incorrect therefore the game gets the score wrongThe game takes an age to load because of all the flashing images etc.JW Spears who must be getting a cut of the ad revenue should be ashamed of themselves

Poor security

• This app kept trying to link me into websites that my Norton security was labelling as malware and the adverts were popping up all the time and very difficult to get rid of. I love scrabble but have deleted the app due to the security risk.

This is so much FRAUD with this scopely…

• This is so much FRAUD with this scopely company they take people for a ride you complain whatever they hold for days and ask you if your ok with addressing your issues its sickening its fraud

It’s barely Scrabble

• It’s barely Scrabble. Ads after every play if you haven’t ponied up for ads free. A level up feature that is absolutely meaningless( just more diamonds and chests). A numerical player rating that is more based on your participating in gimmicky side games( I’ve been stuck between 500-600 since late 2020) despite having 3500 more wins than losses. The glitzy and busy interface can be irritating but you get used to it. I only play to continue a playing relationship with 3-4 friends. Scrabble Go was appalling in March 2020 at its introduction and it continues to be an ugly successor to the old EA Scrabble.

Whilst I can put up with ads in…

• Whilst I can put up with ads in general what I find unacceptable is that the ads are mostly for scamming sites. Why put people at risk wheres the vetting process?

Scrabble Customer service is…

• Scrabble Customer service is nonexistent. I’ll post at least 20 screenshots of words that are scrabble acceptable but that scrabble online will not accept. Whoever who cares anymore just take the game offline. It’s really quite unofficial and pathetic