Go to stake

• Scrooge casino is the worst. After agreeing to crypto fees and the hassle of converting from usdt on bnb smart chain to something you can actually spend and fees sending them to a wallet you can spend from it’s not instant!! They are the absolute worst casino. How do you offer crypto the only upside is it being instant. These idiots won’t process it over the weekend until who knows when on Monday. Do not deposit here. Go to stake. They’re the only casino that’s not a slap in the face when it comes to cashing out they are fair.

Love it here the game selection is huge…

• Love it here the game selection is huge they always give discount and i win often the redemption is fast

So it’s been awhile and I still haven’t…

• So it’s been awhile and I still haven’t gotten my redemption from you guys yet. You have not responded to my trustpilot review or my bbb complaint. Instead you block. I’m taking you to small claims court. The worst casino hands down. Beware to anyone that hits big you aren’t going to get cashed out. People like the people who run this platform are horrible people that are money hungry. He’s not building an orphanage or actually trying to run for state council.he’s a fraud with a few select people who just scam and use you.

I writing this about scrooge casino

• I writing this about scrooge casino. Ive played there for roughly 10 and a half months and in that time Ive spent over $6100 on there casino site. Ive redeemed money three times from them with no problems over that time for the amounts of $250 $190 and $100. Recently on the 4th of September I was lucky enough to win a little over $4000. I went to redeem $3910 and realized in the middle of the night I got an email saying that it was rejected and that i needed to provide pictures of both debit cards I used to spend money on the site and multiple other documents that had my name and address on it. After about 4 or 5 days of jumping through there hoops and exchanging emails my account was all of the sudden blocked. So when I asked what was going on I didnt get a response at first and then when I asked again they said they were running an audit on me. Long story short they came back and said this to me without even giving me an explanation or real reason as to why they permanently closed my account. We have completed an audit of your account and determined that you have violated our Terms of Service. In accordance with our policies and to preserve the integrity of our security and fraud prevention systems we are unable to disclose the specific nature of the violation. .Please note that this decision is final. Your account has been permanently closed and is no longer eligible for reinstatement. And the worst part about this whole deal is that I borrowed alot of money thinking I was going to get that redemption like the three other times I got it. And because i didnt get it I am more than likely going to lose my job (the place I borrowed alot of money from) my pick up and the place I rent and sleep every night. I just dont understand how people could be so crooked and cruel without a care when someone has spent that much money with them. Its the worst Ive ever been ripped off in my whole life and i am definitely going to have some long term affects from this.

If you like losing money this is your site!

• I have played on almost every sweeps casino around and I don’t think any have worse win rates than this one. If you don’t plan on using real money give it a go. They have a decent game selection although the coin rates are kinda annoying. I think 1000 coins is $1 anywhere else lol. Anyway if you like losing money this is the site for you 👍🏼

Was a loyal scrooge customer and had…

• Was a loyal scrooge customer and had multiple redemptions through them. Until I had over $1000 in redemptions and suddenly I needed further verification. I complied and gave them all the verification they asked for. One minor issue was with my bank account they asked for an original pdf of a statement but I recieve a hard paper copy in the mail and I took a picture of that and sent it to them and they rejected me for it. I redeem to my PayPal which I gave them an original pdf of that but still wouldnt pay me. I was having a back and forth conversation and I asked them if my attorney mailing them the information I gave them would be verifiable enough and they banned me from the website saying I acted outside the terms of agreement and still havent been paid. I will take them to arbitration but the arbitration rules they use make you pay a ridiculous fee. Which Im pretty sure if I were to pursue it the arbitration company they use would find their arbitration clause as unenforceable and either refuse to arbitrate or make them pay a fee and change their clause. Overall very unsatisfied as I was a very loyal customer and an original Vault member and I was completely wronged and tossed away when I finally had a streak of luck and tried to cash it out.

DO NOT USE THIS SITE THEY ARE…

• DO NOT USE THIS SITE THEY ARE CROOKS!!!! I HAVE SPENT A LOT OF MONEY HERE AND TRY TO CASH OUT THEY WILL MAKE YOU JUMP THROUGH SO MANY HOOPS JUST TO BLOCK YOUR ACCOUNT AND NOT PAY YOU!!THIS HAS GOT TO BE ILLEGAL AND I AM GOING TO REPORT THIS SITE TO THE BETTER BUSINESS BUREAU!!!!

DO NOT TRUST SCAMMED ME

• I won money and went to redeem it like I had several times before. They employed delay and obstruct tactics however they could requiring front and back images of 5 different cards some virtual utility bills bank statements all of which I had already given them. They basically did everything they could to delay paying out and then when I complained they closed my account and never paid out a dime.

I love the fast payouts

• I am extremely frustrated with this casino. I won $700 and tried to cash out $490. They demanded my ID card photo bank statement and proof of address—which I sent. Then they claimed my proof of address was an “image-to-PDF.” I resubmitted it directly from my Cox account (not a screenshot) and they still claimed the same thing.They take days to reply say they have “email problems” and keep stalling. This feels like nothing more than an excuse not to pay winnings I earned FAIRLY.If you’re thinking of playing here be warned—they might not pay you either.

REDEMPTION ISSUES

• Scrooge is one of my favorite sites. Very entertaining games over the top customer service and fast redemption.

Play Scooge! You wont forget it!

• This online casino is defiantly just another scam casino. I haven’t been able to even access this site even though I am not in a restrictive location. I never got to redeem anything either because when I could access my account on this casino I’d never win. I’d highly avoid this scam of a casino to anyone.

Not Able To Access

• This casino is ASS 😂😂 dont put your money on here

This casino is ASS 😂😂 dont put your…

• Im giving 5 Stars all day! There is so much to love about playing at SCROOGE Casino. There are many games to choose from... they offer a sign up and daily bonuses. Customer service is on point every single time and they are so friendly and helpful when you have questions. The redemption process was so fast! They said it could take up to 24 hours -but the funds were in my account in less than 2 hours. I dont know if it always like that for everyone but that was my experience. Hands down I definitely recommend this site. Its a great place to play!

Im giving 5 Stars all day

• At first scrooge was a great casino. I made it up to Gold and was treated like gold but then I self excluded because a representative was both pushing this gambling site and Jesus on Facebook and I know enough about the Bible to know that the 2 do not happily Co exist with each other. Anyways I decided to let that go and removed my self exclusion after a short 3 weeks maybe less only to find I was knocked down from gold to silver and now Ive been bumped all the way to start. I noticed on my decline that this place only pays well if your the higher of the rankings as I NEVER WON NOT ONE SINGLE TIME when my ranking fell below gold not even at silver did I win. Then again Ive only won here and withdraw maybe 3 times 4 at most and never any substantial amount. The rep on FB is always boasting about the put the money to charity well indeed it goes someone because its never returned to the player I can vouch for that..Im deleting my account as they have proven to live up to their name.

At first scrooge was a great casino

• I had a redemption request rejected by Scrooge on Monday morning. They said it was due to them needing further verification on my bank cards. So after lots and lots of redos and 100 emails later they paid my redemption tonight. I wanted to update my earlier review of this casino. Apparently theyre using some new verification software and even though Ive been verified on there for over a year I was told the new software flagged my redemption request for needing further verification. So its taken care of and they did pay me. It took them 2 days to answer me as to why it was rejected in the 1st place but they did finally answer and now Im fully verified AGAIN. Havent decided whether Ill play here again yet but i wanted to get the word out that they did pay me. This site is about getting the truth out there so thats what Im doing. I put the redemption in on the 12th and they paid me on the 17th.

THEY DID FINALLY PAY ME

• I loved this site. I spent tons of money & when I finally won something decent they decided to block my account because I used my husbands card. I sent them everything they asked for & did nothing wrong & still got screwed

I loved this site

• What went wrong is that they didnt pay out my winnings. The reason was because i couldnt verify debit cards which i had used in theyre casino but thsts because i had lost them . When i finally did get the proper documents through the guidance of Casino Guru they said they never received then when im fact i cc myself when i sent them the documents. They run the casino as if they care about their players when in fact they dont. I jave recommended family and friends which i now regret doing. Im going to share my experience of Scrooge casino with them so they wont go through the same thing as i did.

What went wrong is that they didnt pay…

• UPDATE!!! and a quick one I am now fully verified and have put in another request for my cashout I should be good to go! SCROOGE is awesome!! It honestly only took a few days but the Scrooge team was on it kudos to them!So I have been with Scrooge for a while now I buy a lot of packs here and haven’t had a cashout until Saturday June 21st for 690$ but my first ever redemption was rejected and they want a lot of card pictures and statements from me sometimes this is a painful process the waiting game you all know! I’m still waiting to see if they accept my pdf statements and would gladly update them to 5 stars when I get my redemption because besides this process I truly enjoy this social casino and the community of the vault❤️

So I have been with Scrooge for a while…

• Update 7/30/25Casino/fb group where good but with each new feature added its getting worse instead of better. They added Vault feature which was supposed streamline reviews and have it updating daily. Its supposed to use a formula to get back some of whats lost using purchase and losses to calculate but its been open for over a week now even with $10+ a day in losses its been at a whooping 0. Contacted support on multiple occasions and just received same scripted text and nothing but excuses and the run around always ending with oh well escalate to tech but no matter what time contacted theyve gone for the day. No help no resolution just give it time it will change yet over a week and never once changed. New Cons💩No more VIP emails💩 Reviews switch supposedly to auto but hasnt worked since day 1💩 Customer support give just scripted response and the run around instead of trying to fix issues 💩 Facebook group is being used for promotion of own issues and everything promised in group has mostly vanished.💩 Monthly contribution on FB no longer given and players asking about things that have disappeared are being denied posts and if they comment about it anywhere else are getting warnings about ban if they continue to do so.💩 Nothing helps VIP levels except purchases used to be any at used but now nothing but purchases raise vip levels.💩 They still have not updated VIP to reflect everything thats been removed or even to inform players that only purchases raise vip and it resets monthly.💩 Theyve basically taken all perks that are promised through vip.I mostly like the site with little changes that I would love to see incorporated into the site. Would give 9/10 if coins where corrected it would be a solid 10/10Pros⚡Easy to use⚡Fast redeemtions⚡Great selection of games ⚡Facebook group is off the chart compared to others. ⚡Winnings both redemption and through Facebook are always honored without issues and no need to have to consistently reach out like a few others⚡What they stand for and are trying to accomplish Cons⚡There is a great number of games on site but search tends to error out and without it its a pain to have to go through the different providers especially if your not sure which it is under.⚡They went through staff changes adding more mods and such and it shows sometimes when contacting support. They are in transition so Im sure this will be temporary but its a bit irritating at times. ⚡ Needing to update VIP info to make players aware that points reset monthly.⚡VIP progress needed is a bit high given the fact that it resets monthly and on ST spins count for progress.⚡ Would really love to see live support updated to include date instead of just a timestamp

Going Downhill Quickly