Shock
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Shock Reviews
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Atul Kumar 12 reviews
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Shock worst customer service
- On 11 September I contacted Shock Casino’s customer care to report severe gambling addiction and requested a permanent account ban under responsible gambling provisions. The account was confirmed as banned.However on 18 September I discovered that the same account had been reopened and further i played in it —resulting in a loss of $210. This occurred despite my prior self-exclusion.I raised the issue on 19 September citing a clear breach of responsible gambling safeguards. Shock Casino denied the refund request despite their duty to uphold self-exclusion protocols and prevent further harm.This incident reflects a serious lapse in customer protection and accountability. I urge Shock Casino to review its procedures and take responsibility for the financial and emotional damage caused by this oversight.
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Bert 2 reviews
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The next big thing!
- Great company and team! Cant wait to see all the big things yet to come with this wonderful site they have going on! Everything I have checked out so far seems to be running very nice and smooth.
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