Refusing to give me my £740 withdrawals…

• Refusing to give me my £740 withdrawals have messages several times and no reply

No one should play this game

• No one should play this game it is a useless game there is a lot of loss and there is a deposit problem money is not given deposit is not given and he keeps saying the same thing again and again deposit is not received there is a danger of losing this game Indian slot uid 7978265 Ben if you dont want to do it then do it ok

Biggest scam site

• Biggest scam site didnt receive sign up bonus then after emailing them for 2 weeks they tell me the spins are in my account which they arent and now they wont reply again

Please please don’t give it any money

• Complete scam so I downloaded it put 30 pounds in then tried to withdraw it instantly then it said I need to verify identity and then be able to withdraw then I verified it then it said my wagering wasn’t enough no idea what it means but ok. So emailed them and they haven’t responded will update if I get it returned

Is this same site as simba slots???

• Is this same site as simba slots???? Has same picture etc. if so we’ll I’ve never seen anything like it. Worst site I’ve ever played on. I’ve requested my account closed but they don’t reply to anything. I’ve put lots of money in and never ever hit a bonus on the same games I only play over years on various sites and for these games it’s very strange to see the games play this way. So my advice is stay away definitely something not right

Simba online casino deserves a below zero rating

• I have been waiting more that 2 weeks for my withdrawal to be processed. I have submitted all relevant documents and it was confirmed by Simba that all documents had been verified. The casino staff keep asking me to resubmit documents which they have already confirmed received. A procrastination in paying over my withdrawal. Deceitful operation. I have been communicating with support who confirmed that my documents had been verified and that my withdrawal will be processed today 10 December my withdrawal has STILL NoT been paid.

Terrible site no support and all manipulated games

• Simba casino is a joke.Bad bad site.No customer support never reply.All manipulated games.Best advice dont bet here or join.

Made a withdrawal yesterday have asked…

• Made a withdrawal yesterday have asked several times true to site saying within a few hours. Getting the same response and ask why I’m so keen for winnings! I’ve won the site says fast payment and still nothing

Just bad as all the casino games…

• Just bad as all the casino games around.. probably even worst..I had to close my account. Those people think the money grow on the trees.

Wish I could give more stars

• I’m absolutely gob smacked about these reviews I couldn’t rate this casino more I wish I could give 6 stars I’ve made two withdrawals over the last 24 hours to the total of 5800 pound got them both the next day I really don’t know why it’s got such bad reviews but I can’t recommend it more

Absolutely shocking service

• Absolutely shocking service. Went to withdraw Thursday. Wanted documents. Sent them all. Friday wanted more info. Sent this through. Saturday morning got an email to say everything verified but in the account still saying I need verification. Went on chat and they said that my account is still being looked at even though I’ve had an email! No one comes back to you same day and no one responds to your emails. Had to put a restriction on my account so I don’t keep playing with the winnings. Will be closing once I get my money. 2 days to verify your account yet you don’t need to verify when you put the funds in. Funny that.Update- now into my 4th day of waiting for my account to be verified! Spoken to a manager through Resolver who has the audacity to say they can be contactable through their website 😂

Simba Games Update.

• Update 26thof July 2023No joy with the withdrawal I gambled the funds away never have I known a company to take so long to sort out a pending withdrawal.Sunday I wanted to withdraw up to yesterday Tuesday the account was restricted pending review of docs and then today 26th of July had confirmation that docs couldnt be verified.So in reality they are saying Simba Games that they would have liked to hold on to my money 💰 for at least another 72 hrs. UNACCECPTABLEI need to know are you Simba Games connected to multiple casinos as up to now had no issues with other potential sister sites.Ive closed the Simba account no sour grapes 🍇 you get what you pay for a lesson learnt.Be warned people about this casino horrendous customer serviced only answer email 1 a day live chat is a bot so no real person.Much better online casinos out there but it just surprises me because the sister sites were ok with the withdrawals at least I got the payment all be it within 24 hrs.I hate a casino that keeps quoting terms and conditions all online casinos should strive to get payments back quickly.Thats the backbone of all gambling happy customers are returning customers.Shame though cause the gaming platform on this site Simba Games plays well.So all I need from you Simba is confirmation that the sister sites are operating the same as you in future so I can close them down as well.louie1911

Not had any joy on this and been…

• Not had any joy on this and been playing for some time now

Customer service DOESNT exist

• Customer service DOESNT exist. They have a chat where you can leave a message and then there you see replies within a few hours but unfortunately the answer comes within the time frame of a week approximately and this is no joke! Also by the time they answer of course something that doesnt have to do nothing within what youve asked though and you get explained every single time how their chat works like a messenger and like this you try to explain again your issue and get lost in conversations - problem is never dissolved in the end you give up its just not possible 🤷‍♀️thats a very good technique to avoid dealing with customers by the way very smart of them! When I opened my account there in the beginning used to recieve the withdrawals by the time of an hour. Then once i had withdrawal amout bigger than usual and that time it came after 4 working days in my bank account and since then withdrawals are taking me 5-7 working days never understood why. Its a pity they are making it so hard because actually they have a lot of slot games very rich choice when it comes to that. Also having good promotions like 100% deposit bonus like everyday thoughbut the fact that the customer service is so miserable is not easy to avoid. (:

Shockingly bad - terrible customer service and irresponsible measures

• I deposited £20 recently and won £500. When I tried to cash out the website told me I needed to go through ‘routine checks’ even though I have withdrawn a number of times and my account is verified. Most gambling sites when you withdraw you cannot reverse it. The £500 I tried to withdraw did not pend and stayed in my account allowing me to continue using it. Stupidly I ended up gambling it all away; my own fault however if they had any care about responsible gambling they would have let my cash out pend until after they had done their ‘checks’ rather than allowing it to sit in my account; knowing full well I would spend it. I think this is more than likely done on purpose so that players do exactly what I did; spend the money on their site again until you’ve lost it. I emailed about the ‘check’ and have not had response since but have closed my account for the better and will be staying clear of Simba slots and all related companies.

joined simba slots 1 month ago and have…

• joined simba slots 1 month ago and have had minimum wins however I still cannot withdraw in spite of the fact I have uploaded all info as requested - stay away from this site - they just refuse to recognise that they have all documents as requested - waste of money - stay well awayshamus22

Loving the site looks

• Loving the site looks. So far Im playing only slots and got some nice wins. Havent yet withdrawn the winnings.

I deposited £1000 and can count on one…

• I deposited £1000 and can count on one hand how many bonuses I got from it. The biggest win of those bonuses was around £50. I wont be returning. Sorry.

Cowboys

• I have opened up an account and deposited £100 i have been allowed to play but asked to upload documents as proof. I uploaded all documents they asked for and they still wont accept any of them. My £100 is now £1700 after winning with that original money but i cant withdraw it as they wont validate my account even though i sent everything they asked me. Now they have locked my account and wont reply to emails or facebook messages. I am in the process of raising a complaint with the gambling commission.

Do not take responsible gambling seriously

• Simba Games and skill on net do not take responsible gambling seriously. I was asked to send in documents of my wages to prove my income. Based on the information provided i was given a loss limit in which could not be changed. These laws are not in place in the UK to make sure companies stick to responsible gambling and to make sure customers do not gamble more than they can afford.Despite putting this limit in place simba games and skill on net allowed more and more funds to be deposited above the limit. I have raised this as a serious breach of the law and they are not responding to me with an outcome. They are required by law to refund the money which was deposited over the limit. I am getting fobbed off and informed there is no time frame for the investigation. I will be taking this further if i hear nothing back today.Simba Games do not care about responsible gambling. Stay away from this site.my username is louise_26