I was new to the casino and I’m new to…

• I was new to the casino and I’m new to casinos in general. I don’t understand terms of conditions and I had a great customer service agent named Mike who let me ask a bunch of questions the same questions over and over in different ways and didn’t lose patience.

Dont use SirWin EVER

• To make it simple this is the email I sent to sirwin support team never got any response and all withdrawal attempts have been outright deniedDear Support Team I’ve been a customer at SirWin for a short time depositing a total of $11 in DOGE ($2 + $9) to test the platform before diving in head first. **I DID NOT CLAIM ANY BONUSES** and focused solely on playing craps and roulette.Per your terms I’ve exceeded the 10x wagering requirement (well over $110 total wagered) and my balance has grown to $38.80. However my withdrawal attempts have been repeatedly rejected without clear explanation. I’d like to resolve this amicably: 1. Process a full withdrawal of my remaining balance ($38.80) to my original DOGE address and close my account - or - 2. Refund my initial $11 deposit to the same wallet. - or -3. Specify any remaining wagering needed to withdraw and allowing me to continue playing with my remaining balance for fun.I’ve enjoyed the games and hope to continue playing but I need transparency about withdrawal rules. Thank you for your assistance. I’d appreciate a prompt resolution so I can either continue playing (and depositing if withdrawals work) or close my account.Thank you for your time. Username: DoinkDamnation They didnt respond they didnt pay out any withdrawals and they didnt let me get a refund

I had so much fun playing the slots on…

• I had so much fun playing the slots on your site. There are so many games to choose from and the layout of the site is so clean and easy to navigate. I dont expect to win all the time but I was so impressed with the fairness of the games. Sirwin is one of my new favorite sites!

Don’t care about your money and think it’s funny they direct you to deposit into wrong wallet Rated 1 out of 5 stars

• When I signed up for this casino on the 22nd of March I only had USDC(Ethereum based) Crypto in my wallet. I’m a fairly avid crypto depositor and I understand that some Ethereum Networks allow USDC to go through because they support the USDC token and I also understand that a lot of Ethereum networks do not support USDC even though it’s Ethereum based. Before I deposited anything I chatted with customer service person named John. I think his last name was idiot. I told him very very specifically what I had that I had USDC Coin(Ethereum based) And I specifically asked him as if their casino allows USDC through their Ethereum Network. I asked this John idiot three different times and told him that I’m not trying to lose my only crypto that I had at the time because of misinformation so I followed up and had him double and triple check his information.. Every time his response was yes your deposit will be fine. That token is accepted. After my deposit realizing my cryptocurrency never got there. I reached back out. He then proceeds to tell me that I need to deposit Ethereum and not USDC(Ethereum based) He refused to acknowledge that he directed me within information telling me that this was absolutely fine. These people are untrainedand un knowledgeable. about anything that goes on in this casino and they don’t give two shits about your money as long as they get it. Or even if they didn’t get it which probably is the case here that customer service person couldn’t of cared less that he told me three different times that I could deposit there and it would be OK. I have emailed support on this but I haven’t yet got any response and I don’t expect them to actually care that their own employee directed me to do something that caused me to lose my cryptocurrency…These people should be shut the hell down. .Date of experience: March 22 2025

Scam

• AVOID AT ANY COST.They gonna keep denying your withdrawal attempts with the same excuses as others have already mentioned in their review before me. Its either:1) Your bets have been found to be risky take bets up to 5 times your deposit (2500 USD) with a minimum of 2 matches and at least one of the bets with a minimum odds of 1.50 then you can withdraw.2) Your game content is under review by the risk department.Ive done the rollover of my only deposit (500 USD) several times on 2+ matches bets with 1.5+ odds bets as they mention yet they keep declining my withdrawals. Whats worse they actually paid me once it was a 500 USD withdrawal so I assumed theyre ok. Unfortunately it was only a trick to fool and to keep me playing.EDIT: Upping to 2*. After sending them this review + Askgamblers complaint + telling them Im gonna contact their license provider they finally approved my withdrawals. Still wouldnt recomend this casino though this kind of treatment for players is unfair.

Fake Gamibg Site

• There is nothing good about this terrible gaming site. They show to have a Trust Pilot rating of 4.5 on their game page. Not true it’s 3.5. If you play on this site you will not win! I made deposits totaling more than $10000 and cashed out $500. I like to buy bonuses. Do not buy a bonus on this website. Rarely did any of these buys pay more than $2.00. They claim to be fair. You tell me if fair means spending $10000 to win $500.00. I don’t think they have a valid license. If so no way it would be so difficult to win. I ask for license information and was given a number. Not the name of the license company. I ask for this information several times. Customer service is bad a they never respond to emails.

They dont pay money! Theyre scammers!!

• without reason they rejected the withdrawal of money citing some checks! Someone give me the contacts of the licensing authority urgently! This is a fraudulent move!

Its terrible

• after some misunderstanding i want to mention that they pay successfully and i continue making bets there/

they can pay

• Scam casino. Deposited 68 dollars in Litecoin and got one bonus for 4 dollars the whole night. Stay away from these crooks at all costs.

Scam casino

• You again do not want to hear and see the obvious things-this I have already unfortunately encountered when communicating with your support service-I did not answer questions and just closed the chat.Once again-you stole my money deducted them from the balance without any reasoned reason-you are thieves and fraudsters-if it were not for the intervention of the body that issued you a license and threatened you with a fine you would never have given my money.You banal thieves!

banal thieves!

• Gave it a 1 because sub zero isn’t an option these folks are happy to take your money but never paid me several thousand in winnings several days before Christmas! Under review they said but they review the should time your playing “bet accepted”! Liars and thieves these ones take your money to a fair casino!

Scam alert!

• Any positive reviews about this casino are fake. Tried withdrawing the funds was told I need to wager 10x the deposited amount because my bets were deemed risky. $10 bets were deemed risky. Sure. Thank God I only gave these clowns $40.

Awesome won a lot lost alot

• Their Friday cashback promo wasnt bad on Sirwin. I lost a bit on slots this time but getting 15% cashback made the loss a bit easier to swallow. Its not a huge amount but it helps balance things out when luck isnt on your side. A helpful feature that helps to keep playing thanks for it

STAY AWAY

• Daily promos are nice. Was a bit lost on the terms at first but support cleared it up. Worth asking if you’re confused — makes it easier to grab the rewards on Sirwin

Their Friday cashback promo wasnt bad…

• I deposited $50 and after 2 bets brought it to ~ $95 (All my previous deposits were lost and thus hadnt noticed this site was a scam yet) upon trying to withdraw the following happens:1. They refuse my withdrawal for the ridiculous reason If you win with a winning combination 1-2 1-3 your bet will be void and you need to bet 5 times your deposit to withdraw which is nonsense they basically say If you win you dont win and well keep the money and they never stated anything similar prior to making the deposit2. Since I wanted to get my money out of this scam site as soon as possible I did the absurd bet your entire deposit 5 times thing and requested another withdrawal guess what they copy pasted the same reason3. I was already in contact with their anti-customer service which was ultimately pointless and I didnt expect anything else since theyre scamming their agent told me I needed to bet my entire deposit 5 times again which i did for the 2nd time and you wont believe what happened they sent yet another copy pasted message and this time wanted me to bet my deposit another 10 times! (Keep in mind I had already betted my deposit 10 times so far)4. After questioning this bs with the agent he copy pasted me an illiterate message 8 times as a response to my points needless to say I saw this wasnt going anywhere and asked him how many more dollars need to be betted and he said 320 on slots area only after doing that and completing the nonsense bet 10 times deposit he says that I should have betted only on slot games which it was then for the fourth time when I tried to withdraw the same message was displayed to bet my deposit an extra 10 times5. At this point I have betted my deposit 5 + 5 + 10 = 20 times and they still didnt give the withdrawal the only reason I did that was to get any amount of my money outside of the scam and for the final patience I had left I betted the deposit an extra 10 times and on my last withdrawal attempt they disabled my withdrawals entirely and kept my money(November 30th) Edit:They never replied to my email STAY AWAY THEYRE SCAMMERS.(Jan 2th) Edit:STAY AWAY.

Daily promos are nice

• One thing I lave come to appreciate a lot about Sirwin is its accessibility on both desktop and mobile devices- whether at home or on the go the experience remains seamless.

Scam and liars your money is at DANGER

• I lost my all the money.

Very convenient

• They just close our Affiliate Account without further notice including all our earnings.

Big scam

Scammer for Affiliate