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• So farso good.I have been using spinbetter for 3 months and having some profits and untill now they always paid.

Dear SPINBETTER Support Team

• Dear SPINBETTER Support TeamThank you for your previous response. However your message did not provide any concrete explanation for the suspension of my account nor any specific details regarding the alleged “security checks” or “verification procedures.”I want to make it absolutely clear that I possess all official documents and verification materials proving that this account belongs to me. I am fully prepared to submit any document you request immediately without delay.Given the significant balance within the account and the unexplained nature of this suspension I must insist on clear and immediate action.I am requesting the following:1. A precise and detailed explanation of the exact reason my account was suspended.2. A specific and guaranteed timeframe for completing your review — vague timeframes such as “3–7 business days” are no longer acceptable.3. Immediate confirmation of whether any additional documents are required from my side. If so kindly specify them clearly.Please note that I already have an open case with the licensing authority and they are being updated with every step of this process. Any further delays or non-transparent responses will be forwarded to them immediately.If I do not receive a clear and satisfactory update within 48 hours I will escalate the matter further through all relevant international regulatory channels and financial dispute bodies.I expect a prompt and transparent resolution to this issue.RegardsMostafa SaberAccount ID: 1424027443

Best deposit and withdrawal sports odds…

• Best deposit and withdrawal sports odds is best

Trusted flaform👍👍 nambawan #1

• 2 months using this casinoDid more then 10 withraw without any problem....Thx spinbetter

Nice experience

• Spinbetter refused to release my money after a major win. I deposited funds into my account without any issues but when I first tried to make a withdrawal I was told I had to play a game before I could withdraw. I played as required and even won additional money but when I attempted to withdraw again it was declined. I assumed it was a glitch and tried several more times but the same thing happened. Eventually I was locked out of my account for “multiple withdrawal attempts.” It was obvious they were trying to seize my funds. I contacted support but nothing changed and for weeks I couldn’t access my account at all.I eventually spoke with someone about the situation and after following a series of steps I was able to regain access to my account and withdraw my money. The relief of finally seeing my funds was huge. Be cautious when using this platform.

Spinbetter refused to release my money…

• Very misleading.

Very misleading.

• This st*pid so called betting company is a scam ..I deposited 700cad and won 1000cad + I tried withdrawing and they said i should complete verification before i can withdraw…then i said okay I decided to verify my id but it only requires passport and i dont have it so i contacted them to verify me manually using my license and bank statements or something after several hours waiting they came back to say im a fraud so they have closed my account leaving my original 700 cad I deposited(consficated my winnings apparently) and still i cant withdraw my original deposit (the $700) too their support is sh*t and they only want you to deposit but you cant withdraw ..how can you even say im fraud and take all away my winnings still my original deposit is in the account but i cant withdraw…i will try to get their website closed in canada ..folks stay away from them they are scam!!!!

This st*pid so called betting company…

• Here is the email i sent to their other channels after 49 emails traded.Good nightThey first blocked my account without explaining why.I had several days in a row betting on football and horses and everything went well.After 11 or 12 days in a row they blocked my account without any explanation.I went to the support they said there was a lack of documents. I spoke to the Security Department and asked for more documents. Once again no explanation was given at the time of account suspension.After that they withdrew all my money about 2290 euros and said that I could only withdraw the money I deposited. They presented several possible causes for this but never indicated what really happened. This department states thatIn the circumstances mentioned in paragraph 7 customers account balances shall be refunded after an investigation has been concluded. The balance shall be calculated excluding any unfair profits generated.That is on your own terms only the bets you could doubt would be taken off the balance sheet. What they actually did was to cancel all the bets I made.Now I made bets on corners goals multiples horses. I want to be shown how for example a multiple bet or a bet on horses results in breaking the house regulations.I am waiting for an answer from you to replace the money I lack and consider the bets I have made because as you know it is totally impossible to know the results of all the horse races I have luckily hit.I collaborated throughout the process and sent all the requested documents so I am waiting for my balance and the bets I made. I send a printscreen attachment from the bank before I am taken the money.I also inform you that I will also put this exhibition on the review sites starting with TrustPilot.GreetingsAna F.And for the record Curacao eGaming regulations under license 8048/JAZ funds that were deposited from verified bank accounts and won in a fair way cannot be confiscated solely based on citizenship or your own will. Edit 1 - 24hours no answer from any of their emails.Edit2 - 48 hours no answer.Edit 3 - so you guys can see the answer from the house. Now just ser how clearly they avoid what they wrote in their terms. This department states thatIn the circumstances mentioned in paragraph 7 customers account balances shall be refunded after an investigation has been concluded. The balance shall be calculated excluding any unfair profits generated.Totally scammy. And i also.asked for their license in Portugal and obv no answer. Why? Because as my lawyer told me they operate illegal here.Good to know ;)

Winning funds confiscated

• I make a 500€ first deposit on this site but nothing was credited sending emails no one replied

I make a 500€ first deposit on this…

• I had a very bad experience with SpinBetter. I placed a bet on November 5th 2025 for the market “Both teams to score – Yes” but the system recorded it as “No” even though the odds (1.926) clearly matched the “Yes” option.Support closed the chat without solving the issue and refused to acknowledge the mistake even after I showed them all the evidence.It’s a terrible and unreliable service with no transparency or accountability.I strongly advise others not to use SpinBetter as they don’t take responsibility for system errors.

I had a very bad experience with…

• I am enjoying Spinbetter although one thing I have noticed is that on some of the slots I play the return is 94% which is quite low and Spinbetrer seems to have opted for that over different higher paying versions of the same game. Perhaps this is necessary considering the significant deposit bonuses? I am also curious as to why Spinbeter has a rating of 3 on trust pilot but shows an image of a higher trust pilot rating. In my brief experience customer service has been good and payout was fast and painless.

Not bad

• I verified my account with SpinBetter providing all the requested identification documents.After completing the verification the security department confirmed in writing that I could withdraw my funds.A few days later however my account was blocked and my winnings (around €7000) were withheld without any clear explanation or evidence supporting the decision.When I reviewed my bank statements I noticed that the charges for my deposits did not show the real name of the casino but rather other unrelated companies.To document this I carried out recorded tests and a full video of the process clearly showing that the payment charges appear under different company names instead of “SpinBetter”.I also have all the supporting evidence to prove these facts.The matter is currently being handled by my legal representatives who have already sent a formal communication to the company.If no satisfactory solution is offered legal action will also be taken against the companies listed as payment recipients on the bank statements.I’m sharing this experience so that other users can exercise caution always keep records of their deposits and communications and verify what company name actually appears in the payment charges before depositing.I will update this review if the situation is resolved transparently.P.D: Its incredibly funny how you try to delicately say that youre laundering money...thats illegal.

Account blocked and winnings withheld after full verification

• I opened an account after seeing a high rating on askgamblers website and then proceeded to deposit. After making a deposit my account was instantly blocked i didn’t place any bets at all on the website they just blocked it as soon as I made a deposit. I than asked them for my money back since my account got blocked immediately after I made a deposit. They are giving me the runaround and refusing to give me back my money! This place is a scam do not bet here

I opened an account after seeing a high…

• Thank you very much for the response. I did mail all necessary documents to claims and included all previous mails between myself block and support. The problem now is block reopened my account partly but there is no SA currency only crypto currency therefore i am not able to withdraw the money.A very nice site and i enjoy all the games however i have asked for my account to be closed because i think i am getting addictive. But i had a credit of R2500 and before i could withdraw the amount my account was closed.I sent mail to support which were very helpful and well informed but they referred me to block@spinbetter. On there turn they requested all necessary docs which i submitted to them. And now it is weeks without a word. At the beginning they said they will help me to get my refund but still nothing

Thank you very much for the response. I did mail all necessary documents to claims and included all previous mails between myself block and support. The problem now is block reopened my account partl

• It was a good side for play multi single bet all solt Casino in this game. I hope spinbetter is the best Side in play

It was a good side for play multi…

• Account number: 1434984751I deposited 2500 euros without any problems but when trying to withdraw the money (including what I won which is 4856 euros) they dont allow me to.First I tried to withdraw through card withdrawal but it was rejected due to operator error. I talked to support and was told that they have a technical issue that prevents withdrawal and I need to wait (without telling me for how long).After a while they allowed withdrawal through bank transfer. When attempting this withdrawal I was told I needed to verify my account. However when trying to verify I needed ID card or Residence permit. I tried to submit my passport and my drivers license as ID but it was not accepted. I tried emailing support with all supporting documents (passport drivers license proof of address) but I was told I do not need to complete verification in order to withdraw.However when attempting to withdraw I was still unable to withdraw due to them needing verification. When talking to support they once again told me there was a technical issue.I am being preventing from withdrawing my money and I am not being told why or what I should do only that I need to wait due to a technical issue. I am open to using any alternative withdrawal methods but not able to.I have 100+ screenshots to support all of this.In conclusion: They are happy to take your money but refuse any withdrawals. Avoid!### UPDATE: I followed the instructions provided by SpinBetter in their reply but 24 hours later I have still not received any reply -- despite them saying that they would Open a formal case and give you a first update within 24 hours.This entire experience has been a nightmare for me and have caused significant harm to my mental health. All I want is my pending balance to be withdrawn but the site clearly doesnt have any problems with illegally keeping my funds and not replying to any of my emails.### UPDATE 2: 48 hours later still no reply and my email are being ignored. ### UPDATE 3: Not any of my conversations with SpinBetter mentioned or indicated any gambling addiction. What I did mention was that their refusal to allow me to withdraw was detrimental to my mental health which was true and is still true. All of this stems from them not allowing me to withdraw.Side-note they suspended my account on 27 October not 29th so they are also lying in their response.9 days later and they are still holding my funds without allowing me to withdraw.

AVOID -- They refuse withdrawals!

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• I deposited $10000 USD into my Spinbetter account. After some losses my balance was down to about $3000. Then I finally won two nice bets in a row which brought my balance up to around $20000.Right after that my account was suddenly blocked. I received an email from Spinbetter’s “Security Department” saying I had violated their Terms and Conditions but I was never told what I supposedly did wrong. Maybe someone can enlighten me?I did nothing wrong. I placed fair bets followed the rules and now my account is closed with my winnings withheld. I just want the money I won legitimately released!

I deposited $10000 USD into my…