Withdrawal takes ages

• It seems that a lot of people playing on your site were having the same withrawal issues as mine. Chat support has no ideas if what seems to be the problem about the delays as a company every important matters should be rolled out to your employees especially those on live support. I made my withdrawal last 27th of January at 1:55 am and it has been a total of 5 days now and i didnt receive any yet. Per their disclaimer it is clearly stated withdrawal will be process within 3 days after the day it was made excluding weekendI am not sure if this one of your delaying tactics so your customers will end up cancelling their withdrawals.Please play fair with your customers as their looses is more than their winnings.

Delay

• I made withdrawal 28.12 and i still dont have money. I write to livechat everyday and they just write back i have to wait more its 3 weeks from my withdrawal.

I made a withdrawal on the 14th of…

• I made a withdrawal on the 14th of December and they told me I would receive the money in 1 to 3 working days its been almost 3 weeks and Im still waiting for my money!! Do someone else have the same problem??

Claimed 100% bonus

• Claimed 100% bonus. After depositing tried to claim it but got an error Instance of minified:eQ.Contacted chat which said that the bonus was expired which it clearly wasnt because the bonus had a count down of 40 minutes till expire. Never got to redeem the bonus because the chat operator removed it from my profile completely. DO not play here if you want to redeem bonuses.

Still no money!!

• Still no money!!! Completely shut the site down and don’t respond to any emails!! Kept my £2400 and they think I’ve forgot! It’s going to a small claims court for my money. Disgusting!!!

ABSOLUTELY USELESS CASINO.WOULD NOT RECOMMEND TO ANYONE.ZERO STARS

• On the 6th and 8th of December I made withdrawal requests today is the 24th of December I have still not received the funds. I unable to contact anyone from this casino and the support is a joke. I email them daily and they give different excuses everyday. Please people stay away from this Casino as they will not give you your money. I wouldnt give this Casino one star neither do I recommend anyone play on this hideous site.

In response to your previous…

• In response to your previous reply...You wont be able to contact me directly because YOU closed my account! Also contact you directly? PHONES DO NOT WORK. CHAT DOES NOT WORK?! Still not received my £370 4 weeks later. STILL A ONE STAR.MarkyD20

Spinit does not pay me my winnings of NOK 12500

• I am totally shocked at how I am treated after winning 12500 Nok I deposit the money into the withdrawal on 15.12.2022 the next day the money is put back into my playing account by spinit I put the money back into the pending withdrawal on 16.12.2022 to again experience the money being put back into my player account this is pure fraud and deception I expect my money to be paid to me immediately.Today I got this letter from spinnit that the site is being shut down?...Your market and account closure noticeWe regret to inform you that Genesis will cease operating in your market on 16 December 2022. You will be able to log-in to your account until 30 December 2022 to withdraw any outstanding balances. Please note that the minimum amount of the withdrawal is $10. From 30 December 2022 the site will close and you will no longer be able to access your account.What happens next?On 16 December 2022: You will no longer be able to deposit or gamble;On 30 December 2022: You will no longer be able to access your account.What happens to my cash balance?We encourage you to withdraw any funds from your cash balance as soon as possible as your account will be inaccessible after 31 December.If you have not managed to withdraw your cash by then you can still contact customer service (v.) who will assist you. On 2 January 2023 we will proactively attempt to release funds in any remaining cash balances directly to the payment method on record. In the event that this is not possible for example the payment method used is no longer valid we will attempt to contact you via email to make alternative arrangements to return your cash balance back.What happens to my bonuses?After 16 December 2022 you will no longer be permitted to place wagers on our site and your bonus will be forfeited.What happens to outstanding bets?After 30 December 2022 you will be able to contact Customer Support via email . to address any questions you may have.We would like to thank you for playing at Spinit.com and we apologize for any inconvenience caused.

absolutely shocking customer service

• absolutely shocking customer service. let me bank £10 and let sun to the point of £300. i went to withdraw and i couldn’t. the phone line doesn’t work live chat doesnt work so i emailed i got a response stating to send some documents so they could offer me a refund as my account was in a cool off period so i couldn’t withdraw! well isn’t that just nonsense. absolute joke and i want my winnings. i’ve been waiting hours and all im getting is the same response it’s getting dealt with no need when people okay these sites and you can’t even speak to anyone!!!! 😡 update- went back onto my account and it let me withdraw it but still not recieved my £300 update x2- refused to withdraw my £300 using my debit cardaccount is xsophloux

Fantastic customer service…

• Fantastic customer service representative called Timothy. Responded rapidly and was accomodating. Keep up the good work guys and gals

this casino is very bad im withdrawal…

• this casino is very bad im withdrawal money before 4 days and still asking me for document with one i sended before t days and i receive email my account is fully verifield that casino is crazy dont like payout money to peopple when i contacting still same reply 72 hours and this stupid reply is alredy gone 2 times the 144 hours hahahaha omg best bad casino is spinit .y name is karol pulko

Ive made a withdrawal which was a few…

• Ive made a withdrawal which was a few weeks back they keep asking for more documentation would any1 know exactly wot I need to send this sight is not on u dont need that much documentation to spend yr money though bloody joke

I really enjoyed playing on this site…

• I really enjoyed playing on this site until having to make a withdrawal and made to wait up to 72hours for it to be reviewed it’s a joke I won’t be playing on it again

Easy going and to use grate games

• Worst site ever i will never deposit on this site again

Worst site ever i will never deposit…

• Problem fixed

Good

• Have used Spinit for close to a year now. Excellent range of slots highlight winning 5000x on Fruit Party (max win). Slots seem fairly balanced and customer service greatly improved since start not having to wait longer than a few minutes max. Regular bonuses and easy deposit options. Only small delay with withdrawal- up to 3 days where other bigger companies are instant. Overall though my go to slot site. 5 Stars

Excellent slot site- many games

• Only deposited once. Got to around £140 - £150. Cashed £50 out just to see and check the situation. Could no longer login to the site for around 10 minutes. When I did get back in they started asking me for all sorts of documents from my bank. SWIFT NUMBER IBAN BIC..... checked my bank statement I received just recently and it had all of this.. sent it via email and still waiting. Went through the whole process 4 times and still no further forward. Do not use this site. One day maybe Ill be able to give a gambling site a good review but yet im still waiting just like alot of my withdrawals.Update - I have now been blocked from logging in! Still havent recieved my winnings!

Only deposited once

• *UPDATE* sent me an email saying I self excluded when I never I have never excluded from any site I had about a £200! Balance been 7 month I want my money !!!!Wow what an ordeal I have had I signed up deposited £20 for the welcome bonus started playing I was winning all of a sudden account blocked. I sent my docs to be verified was told 72 hours after it taking a day longer than 72 hours I finally get email great news you are now verified. I log in load up a game to be greeted with the exact same message that I cannot play. I go to live chat to be told they cannot tell me why and they cannot give me a time frame. Ironic how the welcome bonus has an expiry on it I can already see what is happening here I’d advise people to stay well well away from this company.

STAY AWAY !!!!!

• AVOID!!!40x wager requirement you will NEVER complete youll get close maybe but thats it....a con from start to finish...i had to wager over £1800 & did to win a massive £2.40...not even enough to cover my initial deposit i queried the over £300 of 50p DEAD spins to be greeted with a reply of sorry youve not replied in a few minutes so we are closing the chat...umm the chat had only just started & id only just typed my issue!ill attach a link to prove my wagering crap claims i was at a balance of £360 with 800 to wager then again at £130 i had 260 to wager & again at £40 i had 80 left....but the time i completed it i had £1 to wager which left me a total win of around £2.48...which isnt even withdrawable....total waste of 2 n half hours of my life.....im also reporting the casino due to there blatent disregard of customer services why have a chat that basically auto closes when a complaint is made? dodgy AF.....if you play here & attempt any wagering most of the time youll be left like this: ibb co/FVM7g8P (add the.)spint it to lose it :)EDIT: Reply from SpinitA day agoHi RICKWe are sorry to hear that you are experiencing issues with our casino.Kindly note that unfortunately we could not locate your account with the details provided on Trustpilot we kindly advise for you to contact us directly in order to resolve your case accordingly.RegardsSpinit Casino TeamResolve my case accordingly?? by that you mean use the same excuse for your blatently rigged games by claiming its my bad luck the RNG proves that...yh its all rigged bs rigged in your favour you control when & how much gets paid out majority of fake slot games in fact ARE how slots are supposed to be you casinos come along with ya officially licensed version that by the time it reachers your site youve blatently edited the games code somehow tbh im starting to realise that even the GC might be in on it as there about as much use as a paper bag in pissin down rain... save your shpeel for someone thats gullable to fall for it yh!!

AVOID!!! Especially if wagered