Scam

• I signed up gave them all my personal information and then I was immediately blocked from depositing. I am unable to get through to their live chat no matter how long I wait(I waited 3 hours and no one joined the chat) They have no support email listed anywhere on the website so I can’t even close my account at this point or ask why I am unable to deposit.

hard to get money

• i was told 4 different times my withdrawal was put on high priority for processing and it’s been 2 weeks. awful service never using this site again. i don’t think i’m ever getting the moneyEDIT: got money

Worst casino ever

• Worst casino ever. Ive played 1000s and havent been able to win a single time. Stay away from this casino. They are thieves.

I dont understand all the bad reviews…

• I dont understand all the bad reviews I just got the withdrawal first withdrawal it took a couple days like it tells you they do pay though of course I will keep updated they do though

Got to put in 10k before it gives you…

• Got to put in 10k before it gives you 100 dollars its a scam stay away unless you like donating your money to theives

Spin palace withdrawal delay and no communication

• It has been 10 days since withdrawal from spin palace was successful. So I had no problems with verifying ID and documents and the withdrawal came up with successful $2000.00. I started to get worried after 7 days as that was the timeframe said on website for bank transfers. I have been emailing them daily and have had no reply at all or any contact. The online live chat wasnt helpful at all. I really dont think I will be getting my money from them. They shouldnt be running the company if they going to do that to people. I joined them through an affiliate link from a tiktoker here in NZ. Update : been 15 days still havent heard from them or been paid out.

I just joined this casino Spinpalace on fathers day..

• I just joined this casino spinpalace and ive played a massive amount of online casinos out there believe me i made 4 deposits in different amounts totaling 200 canadian during this process played multiple slot games with that being said some games that were at the max point of giving free spins would not open no matter how many attempts also when being granted free spins the payout was unbelievably terrible i mean 8 of your 10 free spins absolutely nothing and your end result 1 too 3 dollars totally sucks there there payouts are terrible and just a money grab i will never return to Spinpalace again and closed there bs account down. I STRONGLY SUGGEST TOO NOT WASTE YOUR HARD EARNED MONEY WITH THAT SITE THEY HAVE EXTREMELY BAD GAMING PRACTICES THERE IS A LOT BETTER OUT THERE THAT PLAY FAIRLY JUST DO YOUR RESEARCH REMEMBER THIS YOUR MONEY NOT THERES TOO CONTROL.

Awesome work team at spinpalace

• Fast easy good customer service thank you again 👍 awesome work

I made several deposits and never won

• I made several deposits and never won. I finally hit a jackpot and on the slots and when I tried to withdraw my winnings of 10 000.00 they refused to pay me. I am a respected NJ attorney and will be taking this to the NJ attorney generals office. I will keep you posted.

Wot a joke took my deposit then…

• Wot a joke took my deposit then cancelled it and left my account fraud a total joke

IF I COULD TAKE THAT STAR AWAY I WOULD

• IF I COULD TAKE THAT STAR AWAY I WOULD. FIRST OF ALL I WAS GIVEN PROMO MONEY AND WON OVER $200. WELL CAN YOU GUESS WHAT HAPPENED..... SPINPALS SAID MY ACCOUNT IS TERMINATED AND THE WINNINGS WILL NOT BE PAID OUT. I FIGURED THAT. PLEASE DONT WASTE YOUR MONEY ON THIS APP. ME AND MY FRIENDS OR DEDICATED GAMBLERS AND SPINPALS ROBBED US BLIND. I HAVE SCREENSHOTS TO PROYIT

Total Scram

• Would like to give this site -20...absolutely no support! Cannot access my account! Ripped me off for 500 Canadian dollars. Wish I had of reviewed these posts before registering. Complete scam...address in Guernsey is a small island near Englanc. Kahnawake gaming commission is fake! Total scam!

Spinpalace.com

• Very bad site. Stay away. Deposits always have a problem and they dont have a livechat for support. I cant count how many times Ive made a deposit and the deposit never shows up. And the kicker is they dont accept screenshots. And the live chat bot dont give any information on where to send the bank statements etc. Useless site that only steals your money. False advertising to the max on spinpalace.com. and when you do get money on there somehow beware of all the kickers of withdrawal. They make you update your information every time for withdrawal. Avoid them and jackpot city their affiliates.

It was great at first but as you play…

• It was great at first but as you play it seems the payouts get less and less at this casino. At least at the beginning of play I enjoy hours of playing and even win a little now it is never. Time to move on sad because Ive played at this casino for years not sure if its new ownership either way I dont recommend this casino to anyone.

I made 2 deposits and one etransfer…

• I made 2 deposits and one etransfer that did not make it to my account. After speaking to the robot in live chat I was told the problem was on my end and the money would come back to me. So far nothing and apparently no recourse. Stay away from that site.

The first time I won money I had a…

• The first time I won money I had a Hassle receiving my payout because of proof of who I was proof of address proof of bank account proof of my life lol but once it was all sorted out I did get my payout. I now find they are one of the only casinos that are honest. I use this casino more than any other casino. I actually win once in a while well the other casino’s let me win a $100 then slowly after I reach a $100 my money dwindles down to 0. I have nothing bad to say about Spin casino.

Honestly been playing this game and a…

• Honestly been playing this game and a few other for years!! Spincity has got to be the absolute worst! They barley ever let you win more then 200.00 bucks year after year this casino as of Dec 2022 is officially is bad and today was definitely my last time giving money away without even keeping me interim the game and I dont care about your generic response about how its random and luck and computer generated. I PLAY LOTS AND THIS CASINO SUCKSSS.

This casino STOLE ohalf of my wthdrawal

• This casino stole half of my wthdrawal. I stopped playing on jackpot city over a year ago and about 3 months ago I tried SpinPalace thier sister site I won 750 which was pretty much what I had put in I did my withdrawal as Im verified on spinpalace. For some reason the withdrawal was split in 2 lots of 375 and when I got a confirmation of my withdrawal it was only for 375 I contacted support and the person told me thier was a charge back on my jackpotcity account (not done by me as I can prove bank records that I never made a chargeback) and they had used my withdrawal from spin palace to pay the jackpot city account which to note the jackpot city account was.not even verified. Also I check thier T&C and ACCOUNT meaning is a unique account with the site if its unique how is it linked with a completely different casino? Also they just close chat now when I try to contact them also wanted to inquire why when I looked at my total withdrawals and deposits there is a 200 withdrawal on the jackpotcity account but I never verified the account or made such withdrawal so I dont know how thats possible. Was happy with the casino until this happened and would have kept on playing and depositing here.

THE BIG BAD SPIN PALACE.....WARNING

• I use to love playing there so i got up $700 dollars i said to myself i take out $600 and leave a hundred to play with. Well i had to jump thru hoops all because of this withdrawl. they wanted me to go to my bank and look stupid trying to explain what they wanted to prove my debit card was mine. Sounds sill eh after using the cards for a long time. i put in thousands and this is the first withdrawl. So they sent me $500 dollars it was suppose to be $600. They closed my account and i asked for my money that i had seeing i cant play it. Im still fighting with them.They said these two companies too the money cause i owed it and thats bull because one place i never heard of and the second one i was talking in emails so he sent me a letter stating i owed nothing and they never took a penny .So i went back today to tell them i got proof now they say i got disputes with the casino so i owed them money and that bull to i told them to prove it. sad to say im not going anywhere i won that money fair and square. Isnt it awful a big casino like that is fighting so hard not to pay out $197... so play at your own risk but dont say i didnt warn ya...And beware they have alot of sister sites ..jackpot city and ruby casino are a part of them

I have won some money few days ago amd…

• I have won some money few days ago amd after sending them all kinds if documents they ask for and proof that its me over 3 days they still keep saying that those are not correct. You only get email from them and its always someone else emailing you. I dont know what else to do to get my money. I have send all documents I have.You should not need to send 20 documents to get your winings. They dont seem to care about any documents when you send them money to play no questions asked.Very hurt and disappointed. I hope that I am wrong and will get my winings soon