Dreadful experience

• QUICK UPDATE TO THE BELOW. Today 2nd June Spinsheaven have blocked me from Live Chat which proves beyond doubt they are a SCAM ...please steer clear. Glad I only spent £50. Dont play here!!!!!Dreadful experience. Withdrew £850. Now 10 days with no payment. They claim their 7-21 business day time frame is normal and that they are carrying out checks. What a load of garbage. This site is clearly a HUGE SCAM pointless live chat that just cuts and pastes lie after lie after lie. Email support NEVER responds. Glad I only spent £50. STAY CLEAR OF THIS GARBAGE SITE

They don’t pay out

• They don’t pay out! Large amount owing to me for over 7 weeks lots of excuses. Is there any official complaints body to contact?

SCAMMERS.

• SCAMMERS.Edit: After doing some research into them and their license they are a complete scam the license is known to be fake and used by many other sites that are scam sites never paying out any withdrawals with excuses of checking the gameplay that you didnt cheat to win etc. Noone has ever received a withdrawal from them or any of their sister sites.My bank is in the process of a merchant dispute to refund me the money I deposited.Do not be taken in by them you will never get any of you winnings with excuse after excuse followed by them closing your account.Edit 2: After further checks looking up their domain name registration they have put their name email contact information in as Removed for Privacy they have put that in as company name etc to make it look like the registration company have done it which is totally false registration companies do not do that. COMPLETE SCAM.Edit 3: I suggest anyone taken in by this scam contact the domain registration company they have used using the following address and feel free to copy my email to them -abuse at namecheap.comIm writing to complain about spinsheaven.com they are a fake online casino who are stealing from people you make deposits and any money won is held in a withdrawal process for weeks and months with excuse after excuse and never paid out eventually you are banned from the online live chat which is run by bots and they ignore all your emails. There are a lot of people affected by this as a simple Google search will show searching online you will not find any positive comments about them. Looking at the details they have registered with you gives no details about them as they have typed in all there information as Removed for Privacy to hide something you as the provider should have picked up on.Please cancel this domain as soon as possible many people are now reporting them to their banks for fraud.Thank you

Been 3 months and no withdrawel.

• Been 3 months and no withdrawel.

Please do not use this website.

• Please do not use this website.Numerous requests to close account. No replies to emails chat is completely useless and unhelpful. Wish I could give less than 1 star. I hope this company gets fined and shut down.

Dont touch this company with a barge…

• Dont touch this company with a barge pole avoid at all costs they dont pay your money nor do they reply to emails or close your account down.

I wrote a bad review before but got my…

• I wrote a bad review before but got my money they expressed technical issues so I thought only fair remove review. But hey ho here we are again. I made a withdrawal on the 29th March still no money. I send emails no response rudest site I’ve ever known for no communication. I will now make a complaint to the licensing company along with any other governing body I can find. This is so wrong we play fairly deposits are taken instantly and yet 19 days so far and no withdrawal not sure how they can keep getting away with this. Surely they have to abide by laws

Absolute scam site

• Absolute scam site. Been waiting 6 weeks for my withdrawal which they have no intention of paying out. Please do not waste your money. The worst casino ever.

Keep spamming promotions no Way to make…

• Keep spamming promotions no Way to make it stop.

- 10 I give these scammers same old…

• - 10 I give these scammers same old bullshit they will pay you ur 1st withdrawal after that you have no chance thats so ull deposit again needs shutting down

It’s ashame we only check reviews after…

• It’s ashame we only check reviews after a negative experience avoid at all costs they don’t pay out and their online agents are actually chat bots SCAM

Apart being exploiting cons

• Apart being exploiting cons I’ve tried to close my account 4 times now. The first 2 times they put £40 into my account. The second time I didn’t ask for it and said can you remove this. They said this can’t be done. 4th time in asking them via chat to close my account they asked me to send another email?! Do not use this or any other website associated with these. Avoid!

Happy

• Good for games not a huge selection but definitely some classics and favourites.I made a couple of deposits and had a decent size win I was a bit worried when I read all these reviews and feared the worst for my £600 withdrawal and my second of £240. Sure enough I was payed 24 hours after each was processed. Not sure what the reviews are but its not my experience at all.

Terrible site

• Terrible site

Ive been waiting 6 weeks for them to…

• Ive been waiting 6 weeks for them to close my account. Ive sent 18 emails to Rhea and Niciolas but they ignore them now. In the meantime the cards I have on the site have being attempting to get funds from my cards. My credit card company has blocked the.!This site does not have a Curaçao license because Ive checked with Curaçao e-gamimg. Please. Please. Dont use this scam site.Sharon Willis

Received a text telling me I had won…

• Received a text telling me I had won money. It was a scam but was curious and opened an account but did NOT pay any money or give my card details. Of course no money and no way to withdraw this mystery win. It appears this company has NO Licence to trade and a scam. I spoke to Stella and after 2 minutes she terminated the call. DO NOT be fooled by this scam company and warn others. We have to drive these people off the interent to protect others.

DONT PLAY HERE ITS A COMPLETE SCAM.

• DONT PLAY HERE ITS A COMPLETE SCAM.They will take your money and if you complain about the terrible servers they block your account and keep your money 🤬🤬🤬

£1000 withdrawals now over a month…

• £1000 withdrawals now over a month since request. No response from emails Same story from so called customer chat help.Beyond frustrating. Think twice before playing here.

Scam Site

• Do not open an account. You will not get any winnings. Worse scamming site Ive come across. Ive even been blocked from chat because the operatives arent allowed to talk. Was offered help via email when did a review before but obviously thats ignored too. Total scam. I dont need a reply of an offer of help spins heaven because they get ignored I just need you to give me money. Remember if you use chat they can block you and shut down the conversation like Mike just did as he didnt like it I asked for the DATE my transaction would be complete.

Avoid at all costs

• Wow where do I start? Possibly the worst casino site out there. If you are silly enough to even open an account then you’ll get spammed forever more with SMS and email marketing as they sell your data immediately.Don’t even try to deposit; mine has now been pending for 6 weeks.This site is just a scam not a casino. Avoid at all costs. It’s not worth it.