Great service

• Great service. Your feedback is always promt

A new meaning to patience

• To be honest the games the timing the stroke of luck the payout the free games and everything is controlled by the casino the players chance of winning is slim let us just be honest.Then if you are fortunateyou can only withdraw R25000 week. That does not say a lot about your casino in my book I will now have to wait 4 weeks to get my winnings paid back--surprise surprise.. I dont believe it benefits the casino as I likely would play back all the money if it was cashed out in total anyhow now I must wait and you loose turnover. Is that good financial management? Is this the way you treat VIPs? Sadly so makes one think

Springbok casino has so many exciting…

• Springbok casino has so many exciting slots to choose from. The biggest thrill is hitting the free souls. I love playing at Springbok casino ❤️👌

Super assistance

• Super assistance Wicked funLoads of gamesJust live the kindness and professional assistance

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alll good

• all good happy with outcome

Best online casino I played

• Best online casino I played

I have been waiting more than 5days to…

• I have been waiting more than 5days to get verified so i can withdraw my profits. When i do a live chat they are fast to reply but not helpful.The slowest casino in the world when is come to giving you your money and verification My username Everblueforex

Dont waste money on the casino all…

• Dont waste money on the casino all rigged never win

Awsome casino with great bonuses

• Awsome casino with great bonuses. Payout period just takes a bit to long

Virtual Card cannot be verified as Payment Method

• I have been a Springbok Casino member since their existence. I have never withdrawn any winnings. However I had won a small amount and decided to cash out or rather TRY to cash out. Now 3 weeks later numerous emails and complaints and still no solution. The response via email is of no existence and customer care absolutely appalling. So this all because I cannot send a photo of the physical card due to me using the virtual card linked on my banking profile and a screenshot is not accepted.

Ive been waiting for my documents to…

• Ive been waiting for my documents to be verified to do a withdrawal for over 5 days now and I still havent gotten any feedback Im met with extremely rude customer service representatives who are saying theres nothing they can do.I havent gotten any update yet and your website is not very user friendly.I would just like to make a withdrawal thats literally all but instead I have to wait!!!!!

The playthrough doesnt make sense

• The playthrough doesnt make sense.... I played the whole night without sleep and its obvious in the last few thousands of the playthrough you dont win anything....sat up all night for nothing... Really disappointed.

Be careful of accepting bonuses any exceeding amount they will take without proper explanation

• Dont just take money out of peoples accounts receiving money into bank account is very difficult from this platform

I had a good experience with the casino…

• I had a good experience with the casino and all the staff are excellent and friendly they have a great customer service to all clients

Great

• Great game thanks again

BEWARE: Drastic limits on big win withdrawals

• I recently won a substantial amount on Springbok Casino. My first withdrawal of R25000 the stated weekly limit was processed successfully. However when I attempted to withdraw another R25000 today (as permitted after seven days) I was shocked to find I could only withdraw a maximum of R3000 with the next withdrawal only allowed again in another seven days.This effectively means that large wins can only be cashed out in R3000 increments which stretches payouts over several weeks or even months. This practice is both unreasonable and deeply concerning.Three days ago I received an email from a Springbok Casino staff member confirming that I was “welcome to withdraw up to R25000 a week.” Yet without warning this was drastically reduced. I have sent multiple emails to their VIP client service and support teams but have received no response to these as of yet.If I had known about these restrictive practices I would never have played here. I have since discovered similar complaints about withdrawal limits being reduced to these low amounts from other players on Trustpilot. There also seems to be ambiguity under what law they operate as they are not based in South Africa but are in Curacao.For a business that claims to be reputable (and who actively and frequently asks players to rate them on services like HelloPeter and Trustpilot) such actions raise serious questions about their integrity. In the past I recommended them to others but after this experience I can only warn potential players to proceed with extreme caution.

I can simply not get hold of anyone

• I can simply not get hold of anyone. They reply faster to review complaints than helping a customer its been 3 days my account is simply still not verified. I cannot withdraw my money. I want my money. I invest in them to get something out but it seems like they are trying to steel peoples money and make them addicted to their website and losing. This is not fair towards any gambler. Never have I ever expienced this on any other website. They dont reply to emails. The only number that is there is not working. So what are you people actually trying to do????? This is not fair. Im taking this up.with the national.gambling board to close your website

Absolutely the same as every other…

• Update - so if just played out a R1000 becaise of your pathetic service please close my account you are not worrhy of the name Springbok or best of anything. You actuallt take all the fun out of a little guilty pleasure like gambling now and then. CheersAbsolutely the same as every other online casino withdrawing an absolute nightmare... screenshots bank statements selfies utilities bills ID photos front and back (even if using a ID book?) bank card photos (even though i told them i used a virtual card and the bank does not allow screenshots)They ALL just want you to give up and play out your winnings that is the end goal. Good luck you just cured me from online gambling... so good new for me so much better going to a regular casino if you can.

Long wait for payouts and beware of the smallprint...

• The games are fun and payouts are okay just be aware of all the bonuses and free play. There are T&Cs that will void your winnings payouts. Their payouts also take more than 3 business days much much longer than other SA based online casinos.