Nyspins I had a win with this company

• Nyspins I had a win with this company and they simply didnt say anything deleted my account and didnt pay me. I submitted all the requested documents they stalled me for several days then deleted my account and didnt pay me £12000. Im very indignant and will contact all the relevant authorities because Ive never had this problem before. I always play and this was the first time Ive experienced this. They didnt even give me an explanation; they simply returned my deposit (only one since I made two) and didnt pay my winnings. I have all the screenshots of the winnings chat conversations emails everything they asked for and they didnt pay me. So be careful with this company!UKGC has already been notified and I will contact all other relevant authorities. Avoid this casino as this is unacceptable treatment of its customers!

They have bn taking money out of my…

• They have bn taking money out of my bank.today.and I havent even been on it..i have bn at hospital all day and night .what can I do..can someone give me sum advice please. Thank you.

Consumers beware

• Consumers beware. They have motive for stealing our money in the amount of $1.25 billion. Search why playtika is betting big on superplay. Lets hold them accountable for their unethical business practices. They are straight up robbing us.

SuperPlay D.B.A.as Dice Dreams is very…

• SuperPlay D.B.A.as Dice Dreams is very unethical. It used to be a fun game in fact I loved it so much it is the only online game I had ever spent money on. In fact $100s. For days and months it will just knock you off of the game and when you get to the Fight Raid or Attack it would just kick you out of the app. But all of the 5 minutes of popups work just dandy! I have changed my Playstore Review I am posting on every platform possible and I am contacting my lawyer as well. I am NOT happy as a customer. I have emails from Dice Dreams admitting to the problem but yet taking No personal responsibility.

This company steals from customers

• This company steals from customersNever received anything I have paid for on their games. Impossible to contact any customer support. After trying relentlessly for weeks they just banned my account and I never received a refund. Luckily I could dispute all payments

This company does not payout and Domino…

• This company does not payout and Domino dreams is a scam. AVOID

Do not play Dice Dreams

• At first this game was fun and now it has turned out people being knocked off and support not going in and fixing it I think they need to reimburse the customer for the money they have spent on it and it knocking them out yes you woe that back to the customer the BBB is getting a complaint this has been going on for over a month and its ridiculous to add when I had another account your only allowed to attack once this one user has attacked me more than 5 times he needs to get kicked off the game and the ones who dont have there towns built up you need to take them off as well my towns are all up and going there in there stealing peoples coins and keeping them and not even building up there towns those are the people who need kicked off of that.

SCAM!!! WE NEED MAKE IT LOUD!!!

• So this is 4th review of Genesis Global LTD coz this story never ends. I delated first one coz was to long so was unable to put all details. I received pointless automatic respond for second one. 3th one was flagged for promotion (i guess i shouldnt put website name of organisation who can help fight back this scam). My story is similar to many of others on here. Problems start when U ask about withdrawal. They verified me then 1h25min later asked about more documents so basically didn’t verified me even said they did. Then I sent more documents. They said they will not accept bank statement or letter even is clearly on list of POA documents on their T&C. Then they said POA was accepted then asked me again about my bank card “coz for some reason is not visible”. Of course was visible. Just another excuse to not pay out money. Then told me that they actually have that card picture but said that I need give them POA coz last was was not accepted even I have email from day before that was accepted! Is real scam so I made official complain at Genesis Group LTD. They still have 5working days to answer. Then I can go to IBAS and court.In mean time will create movie on YouTube to show my story and story’s of people who are clearly victims of this nasty company.I will do everything to open country size discussions about this SCAM company!!!Will update soon with details (I am not allowed to give my email address but i will find solution) so anyone can contact me and I really want hear your story so maybe we can use it to movie also. This will help to bring attention which we need!!!!I had emotional breakdown on the 16.02.2022 not only coz they didn’t want pay my money (more than 3k) even I made verification but mostly because they play sick game and think are untouchable!I want Justice!Dear Genesis Global LTD U are not untouchable!U made 10days of my life a hell and I will not be quiet!Reply from Casino Planetabout 2pm 16.02.202Hi JustMeWe are sorry to hear that you are having difficulties with our casino. Kindly note that we have escalated your case to the relevant department.Please bear with us while we investigate the matter. Once an update is provided we will contact you accordingly.RegardsCasino Planet TeamMy replay to CasinoPlanet:Dear CasinoPlanet Kindly note that I dont believe anymore in any of your words. U treated me horribly for 10days discriminated me humilated me didnt paid my money (deposite+withdrawal) even my account was verified (yes i have prove) asked about more and more of documents (I also have prove) just to avoid paying my money because of that i had meltdown and other health problems connected with it. I have enough proves to win my case. We also know that you are not sorry at all. So Dear CasinoPlanet i will not take anymore any of your lies.Ps. Like other user of trustpilot already said: Stop with that nonsense of automatic responses!Kind RegardsAnother really weird thing that their UK number is never working U can only hear information to contact them by live chat or email. U can try 0800 029 4556. If they blocked your account like they did with me (because I am Aspergers person! Is called discrimination!) also live chat is not working. Only one way to contact them is email.IMPORTANT! All of U can ask about help from GC and court.Update:Today 17.02.2022.After 11 days of stupid emails (Gods know how many emails) I have my money on my account! Mirracle! Do U think is end? No:) Wait for movie.... max 3months. enjoy. Only truth with prove no lies:) Ps. Is not make sense to humilate Autistic person. Karma is a ...we all know what:)Update 19.02.2022U can remove my reviews how many times U like:) I will be always back. I will do my best so other people will not have to suffer like me. Kind regards