Incredibly slow withdrawal times 3 days

• Incredibly slow withdrawal times 3 days

Great selection of slots

• Great selection of slots friendly emails after contacting them and quick replies (within the hour).Withdrawal was 2 days to go back into my bank maybe that could be a bit quicker but overall a fair and decent site.

Honestly I have read the reviews on…

• Honestly I have read the reviews on trustpilot and a lot of people call this company a scam. I played this on this site for the first time last night and ended up winning £2400 which is amazing. Yes the withdrawal times are slightly long but it states that in the descriptions on the website. Spoke to customer service because I was worried about it being a scam and they DO reply Fairly quick with honest responses. I wouldn’t let the negative reviews stop you having some fun on this app. I could say it is better then a lot of major gambling sites as you don’t have to wait days for a response if you was to have any issues

site is okay but the only downside is …

• site is okay but the only downside is withdrawal issues take too long .if you are willing to wait for days to get your winning good on their site its stated clearly that paypal withdrawal is instant but that a lie .if they can improve on payout times they will be rank among the best .

Still waiting

• Requested a withdrawal 3 days ago. Emailed yesterday to ask what the latest was. Had a reply saying it could take 48/72 hours. Then received an email asking for various verification details. Sent them immediately and been accepted. Why they couldnt ask for these when they emailed me.... Will give it to the end of today and if still nothing will take it further. Appreciate its not a small withdrawal and takes time to sort but had these withdrawal amounts on other sites which pay more or less immediately.Hopefully gets sorted before the weekend so I can have a drink or 5.

Amazing site

• Lovely sitegames if any problems emailthey always reply fast bkonly downside is withdrawals take a while but appart from that really good site

States on the website if deposit by…

• States on the website if deposit by bank transfer its instant withdrawl that is a lie all these shites should legally pay out instantly

I dont understand all the bad reviews-…

• I dont understand all the bad reviews- only reason I give 3 stars is because my withdrawals up until a month ago took about a hour. Now they take days. Not sure why its started to take so long now.People saying they got denied after verification etc.. you wouldnt get denied if everything was ok.PLEASE SORT THE WITHDRAWAL TIMES

Service is atrocious support dont…

• Service is atrocious support dont respond to emails states 72 hour processing time for withdrawals that passed hours ago and they still refuse to help sent all requested documents account says verified but still nothing

Still waiting no replies from emails…

• Still waiting no replies from emails just automated replies managed to speak to chat who seem to have some sort of attitude when you ask about YOUR. Winnings.Never known a site like this PDF verifications yet I’ve just withdrawn from a site no problems with passport etc Its states card is proof covered up yet denied passport denied bank statement denied medical letters denied ….. I seriously think if I sent myself they’d deny me too 🤣

Got back to me really quickly regarding…

• Got back to me really quickly regarding withdrawal I will update when I receive Update got my withdrawal today all good no problem

Won 7180 had 4 transactions been paid…

• Won 7180 had 4 transactions been paid out with in 3 days. Not sure why all negative comments

87% Rtp on a lot of slots is…

• 87% Rtp on a lot of slots is unacceptable. you win in the long run but are just greedy. thats the only reason i have never deposited to your site

Impossible to win anything at all but…

• Impossible to win anything at all but the worst part is they didnt allowed me to withdraw my money asked me to verify my self. After receiving all documents and information there were approved they just ignored me

It’s ok!

• Been playing for around a month on Duelz was really concerned about the reviews I was seeing in relation to withdrawals. I can confirm I’ve had numerous withdrawals from £200 up to £3200. I had to to provide ID to be verified but that was it. I received all withdrawals but the downside is that sometimes withdrawals can take days minutes or instant so it’s really varied.

Goooog

• Goooog. Very good

Absolutely shocking won £500 withdrew…

• Absolutely shocking won £500 withdrew money to receive and email 3 days later saying they wont give me my money cos I had voided terms saying I had another account registered with them which I dont! Then closed my account down they did refund my £20 but thats it! Its a scam site avoid like the plague!! They need closing down and reporting big style

Different withdrawal times…

• What i really dont like about this site duelz is that every time i withdraw it takes different times on some occasions its straight away and then other times it will be hours or days. I understand that there are more withdrawals on some days than other days. But loads of other online casino sites keep to the same withdrawal times so why cant this one also Ive withdrawn by bank transfer so that should be quicker

I deposited 3500 and i won money and…

• I deposited 3500 and i won money and make a withdrawal of 7520 pound they ask for documents which i provided my id proof of address bank statements and my paypal bank statements.. and next day they excluded my account without giving me any reason.. they are scammers please stay away from that casino..I am gonna open a complaint with my bank to money deposit money back

I have changed my name by Deed poll…

• I have changed my name by Deed poll legally and set up a new account as I was advised to do I have been depositing thousands and they have made withdrawals as soon as I win big they have closed my account refused to pay and won’t reply to emails as there’s no customer service number please do not spend any money as you will only get scammed I have reported them to the ibas and gambling commissioner I will not let them take my winnings after spending thousands and already been verified with my new id please please please beware of this scam company I will fight this all the way to court closed my account and won’t reply to emails so how are you meant to raise a case it’s totally disgusting I’ll fight this all the way you can report these to complaints @ecogra.org and info @ecogra.org I have started a petition regards to how they operate and I have also got solicitors involved these are a bad company and scam please read there reviews on Facebook to how many people they have ripped off and scammed well they have done it to the wrong person because I am going all out to expose these scammers please report them to the above email address