SuprPlay Ltd
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SuprPlay Ltd Reviews
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Dozza 1 reviews
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Suspended account with pending withdrawal and no communication
- I m very disappointed in this casino. I have played and won 1200 . Before i started to play i have checked the status on my account and it was fully verified. Once i hit the win and withdrew i was requested a bunch of documents. I have send them all and couple of days my account showed that all is good. So i thought great waited for my withdrawal and still nothing send numerous emails without any replies. Today i woke up tried to log in and surprise surprise my account is suspended no email recieved no updates no money. They not giving any update on anything they do whatever they want and just fully scamming people my mistake that i havent checked the reviews before i started playing with them. Please stay away from this casino and they should be reported to gambling commission.
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Lewis Davies 8 reviews
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Breached their own terms and conditions
- This company has breached its own terms and conditions by not carrying out checks and allowing a person to add gambling charges to my phone bill. They refuse to assist in anyway and hide behind the guise of you are not a customer. So they admit fault but will not refund the unauthorised charges to my phone bill. The customer service is poor and extremely unhelpful. They are aware I am a veteran with cancer and refuse to deal with their mistake
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bitzthatbyte 1 reviews
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Clean interface and fast processing
- One of the things I like most about this casino is how clean and professional the website looks. It’s easy to find games manage my account and check transaction history. Deposits are instant and withdrawals are processed fairly quickly. Overall it feels like a secure and well-run casino.
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RM 1 reviews
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I contacted support to confirm my…
- I contacted support to confirm my deposit was processed correctly and they helped me step by step answering all of my questions clearly. The deposit went through successfully and I even received 50 free spins as a bonus. I really appreciate this service!
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kirtan thakkar 3 reviews
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The support staff managed to strike the…
- The support staff managed to strike the perfect balance between professionalism and friendliness. I never felt talked down to and every response was polite and reassuring. Even though my concern wasn’t urgent they treated it with importance and followed up to make sure everything was resolved.
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Argyro Gavriilidou 3 reviews
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I love this site its relaxing to play…
- I love this site its relaxing to play on the slots arcade
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Adam James 3 reviews
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Customer support handled my issue with…
- Customer support handled my issue with great efficiency. I had a small concern about my account balance and they immediately investigated it. They explained what happened and reassured me that everything was correct. The clarity and honesty of their response really stood out.
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Kacper Bezimienia 1 reviews
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SCAM
- DO NOT USE. Its a scam. They will do whatever they can to not pay your winnings. This is the 3rd day of waiting for my winnings. Theyve asked for the same documents multiple times- which Ive sent multiple times and theyre still not verifying my account or processing my withdrawal. Its a massive scam. Theyll happily take your money with no checks but wont pay you out your winnings. The worst casino site Ive ever used. The live chat is useless they all say the same drivel while passing the buck to another team. You have been warned. A total SCAM. Steer well clear.
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Belb 4 reviews
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I experienced a login issue and reached…
- I experienced a login issue and reached out to support. Chris from the support team responded quickly and helped me regain access. His professionalism and clear instructions made the situation easy to resolve.
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AN 25 reviews
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Everything about this screams dodgy
- Everything about this screams dodgy. The duelz fights are with bots somehow thats legal... Games all start lagging after 10 minutes and the payouts drop happens to me every time. Volatility and payout rates are awful with some games at 70% rttp?! Every game has a jackpot or is a high volatility variant. The entire online slots presence these days is absolutely awful
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Khan Choudhury 88 reviews
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Really dissappointed - Anti British casino
- Really dissappointed. Spent and lost a lot. Enquired about bonuses or rewards and was told;“I am very sorry to inform you we cannot give goodwill or bonuses to UK customers”So an anti-British casino operating In the UK showing favouritism to all its other operating countries except UK”. I told them I wanted to close my account as cannot pay into an anti-British casino.
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Richie 2 reviews
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Will update if sorted.
- All of my small withdrawals were done within a couple of minutes as soon as Ive done a bigger withdrawal its not been confirmed. I will update if it changes.
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James Germain 1 reviews
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What I liked most about the casino was…
- What I liked most about the casino was how consistent the experience felt. There were no unexpected issues and everything ran smoothly from start to finish. The visuals layout and performance all come together nicely making it a pleasant casino to spend time on.
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Jenna Boden 3 reviews
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If you need help in verification…
- If you need help in verification process email the voodoo support team ad they are really helpful especially Sara. I have had no real help from the verification people ad they just send out auto generated emails which dont help. Hopefully after todays email from Sara I will verified.
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KAM BKK 11 reviews
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Sylvia was a huge help in clarifying…
- Sylvia was a huge help in clarifying the withdrawal process and how the bonus wagering works. She explained it all in plain English no confusing jargon and checked in to make sure I was good to go. I felt totally supported from start to finish.
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shakeeb akram 1 reviews
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After becoming a new customer and in…
- After becoming a new customer and in all honesty not paying attention properly I made a mistake with my first time deposit bonusUpon contacting customer service they happily rectified my stupid mistake you don’t always get this sort of help from a mistake you’ve made entirely by yourself so a breath of fresh air to be looked after so well
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Keyan 1 reviews
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I encountered an error message while…
- I encountered an error message while trying to deposit which was confusing at first. David from support explained exactly what caused it and how to avoid it in the future. He walked me through the steps carefully and the deposit went through right after. His patience and expertise really stood out. This is what I really like about this casino!
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PETER WOOD 4 reviews
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Excellent site
- Excellent site lots of games with good features n payouts fast deposits and fast withdrawals Excellent response from customer services fast responses and willing to help would highly recommend just know your limits and enjoy
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AJH 44 reviews
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TAKE NOTICE OF THE BAD REVIEWS FOR YOUR OWN GOOD!!!
- Im not sure where the 5 stars are coming from but Im not sure they are genuine. Thw wirhdrawel process is beyond ridiculous. I made a request on the 8/12/25 and it is now the 14/12/25 with no sign of a payout any time soon. For the first 4 days I was constantly asked for verification documents that I swiftly provided. For thw last 3 days I have been told the same generic reps9nse from anyone and everyone I talk to. (Please be aware your documebts are waiting to ve reviewed by the relevant department). Personally 7 days for a worhdrawle request is beyond ridiculous when casionos like lottogo.com which i also play at will send payments out in a matter of hours. Honestly take notice of all the bad reviews and stay clear of this casino.
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Shea Carmichael 6 reviews
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Dont go near
- Dont go near will confiscate winnings and take ages to pay out. Use more reputable suppliers.
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kelilexis 4 reviews
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Summer jones 1 reviews
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Paddy 1 reviews
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Peter 11 reviews
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Ruby Saeed 1 reviews
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Shinobi 3 reviews
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Kimberley Flowerday 15 reviews
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Jamie Mckendrick 6 reviews
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Barry Green 12 reviews
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AS 7 reviews
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Conmen 8 reviews
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Mark 9 reviews
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Donna Larkin 11 reviews
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Charlotte Jenkins 5 reviews
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Jasmine Woollard 8 reviews
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Tony Barnes 5 reviews
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David Glen 11 reviews
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Emma Co 1 reviews
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The New Theorist 63 reviews
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G. Ric 1 reviews
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Argyro Gavriilidou 3 reviews
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Tara Worth 7 reviews
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Claire Pedley 4 reviews
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Khan Choudhury 88 reviews
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Klaudia 1 reviews
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AS 7 reviews
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Cory Harris 1 reviews
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Alistair Whitcombe 1 reviews
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Mel May 1 reviews
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Kimberley Flowerday 15 reviews
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Kiran Lowe 1 reviews
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Belb 4 reviews
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Vic Martin 1 reviews
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The New Theorist 63 reviews
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Emma Co 1 reviews
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Richie 2 reviews
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H Smith 1 reviews
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Leonie Graham 1 reviews
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Beatrice Elliott 1 reviews
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Steve Hines 8 reviews
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Leon Robinson 1 reviews
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Kim Stapleton 16 reviews
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Adam James 3 reviews
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Shinobi 3 reviews
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647 people have already reviewed SuprPlay Ltd. Read about their experiences and share your own!
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