Svenska PostkodLotteriet
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Svenska PostkodLotteriet Reviews
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ĂrpĂĄd PĂĄlĂłczi 1 reviews
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Spamming after you unsubscribe from their service
- Its all fun until you decide to opt out. Then they will send you postcards if you want to subscribe again. And recently I have discovered they will tell your number to LeadDesk Ab which will spam you with phone calls. Postkodlotteriet please understand you are not essential service once people opt out please dont disturb them in any form.
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Huy Nguyen 23 reviews
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Great customer service!
- Despite the bad score on Trustpilot I had a positive experience with customer service. I contacted them by mail and they (Alisha) solved my issue quiet fast without any hiccups. :)my case:I only wanted to subscribe to their lottery during november/december month (Christmas/New year-thing).I had forgotten to unsubscribe before the 2023-01-03 and they withdrew money from my account. I contacted them by 2023-01-05 that i wanted to cancel it. It was resolved a few hours later the 2023-01-06 where they unsubcribed me and started the process of refunding me for the period that had been witdrawn which I wanted to cancel.The customer service (Alisha) gets a A+ from me and I feel safe to subscribe again next christmas season. :)Remember - most often people only write bad reviews on trustpilot when they had a bad experience. When the issue is resolved by customer service the review is often not configured. Also most people who have had a good experience for the most part doesnt take their time out of their day to write a positive review. The negative review can therefor be a little mispresented.Anyways they seem trustworthy for me. Have a great new year everyone! :)
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