Not sure how it is a scam?

• Deposited £40 got bonus and won £377 withdrew to debit and received winnings next day. Not sure why most people are claiming this casino is a scam but my experience was great overall.

I have been deposited £10 with mobile…

• I have been deposited £10 with mobile payment and after I win I try to withdraw £80 and I have send them all the documents for verification they try to make me quit of my winnings. Its been 2 weeks already since I try to make withdrawal and they keep asking me for documents that I already send to them over the email .Stay away from this Online casino.Ill take them to the court for stealing of their clients

Too complex!

• An incredibly complex bonus scheme when joining. If you can find your bonus (click on BONUS £0.00 🤔) and click on it to play it will repeatedly log you out. These introductory offers are supposed to encourage people to use their sites this one has guaranteed I wont! 🤷🏻‍♂️Good luck if you try!!

Scam

• Scam. I didnt receive my sign up bonus because i had gotton one on another one of their sites in their network. how is anyone meant to know this.

DO NOT TRUST THIS SITE

• I was sent an email to re-join this site and was given a link to re-set my password. When I did this I was given the option of a free £30 bet once I had placed a £20 bet using a code which I duly did. Surprise Surprise once the bet was settled they refused to add the free bet saying I had used their network elsewhere for this. I advised on live chat that they sent the email they offered me the bonus they point blank refused to give it to me. When I ask to complain they closed the chat. What a poor site please please do not trust them.

Deposited for the welcome bonus but…

• Deposited for the welcome bonus but apparently they can decide what bonus get instead of the advertised bonus. Was a deposit match bonus plus free spins but instead they decided to give a free bet and then decided to stop replying to emails. For someone who doesnt place bets I would not have bothered if that were the case. Best to just avoid especially reading other reviews

Fraudulent website refusing to pay out…

• Fraudulent website refusing to pay out winnings even though my ID and payment card has been verified. They are refusing to accept my phone bill as previously I had used the paybymobile option and are claiming it is fake. Every excuse to not pay out my £500 withdrawal. Should have read the reviews before joining. Stay away.

They dont like people to win

• My deposit limit was low maybe £200 or less for a month. I won around £1200 on roulette and almost lost it all again but I got winning again one spin I won around £1800 the next spin I had £45 on the winning number but my bets were rejected That was it.contacted customer service and they had decided to put a timeout on my account because my playing levels were so high even though I had only deposited maybe £100. So I waited until Id cooled off and immediately won another £1000. The account was immediately blocked again. I withdrew most of the balance however they managed to swipe £100 off the balance while I was blocked. I did write to them and they refunded it.Its bad enough that they only permit a certain amount of the board to be covered. I was raging when they blocked my betting mid-spin where I could have netted over £1500.Cowboys.It would seem that they are content for a player to lose. If you win cash it out and leave. I felt cheated by them

I’ve been trying to verify my account…

• I’ve been trying to verify my account for to day to withdraw my money sending everything thay ask for and still saying not enough emails but no reply everyone telling me different stuff just want to withdraw my money

Not able to withdraw

• Not able to withdraw no response to emailsI had created an account and it let me deposit immediately but next day account was banned without any justification - got an email saying deposit has been refunded but it never arrived. Sent so many emails but no positive response at all! Awful casino/bookie would have given 0 starts if possible!

Asked for verification information…

• Asked for verification information again when withdrawing even though they’ve paid out to the same account before. Waiting to see if they pay out this time or not! Update 17/05/24Still not paid my winnings and won’t accept my verification for the method I used to deposit! Scammers!!!!!! Thieves!!!!

Sign up bonus no honoured refused withdrawal held randsom

• Signup offer was refused after placing £10 bet and winning first bet! So chose to close my account and gamble else where as felt scammed my withdrawal was then held randsom ! until I gave them so much personal information (photo Idbank statementsetc) than the bank would ask for a mortgage something fishy going on do not trust 5 days later no payment go betfair or bet365 they honour ure custom 👍

Untrustworthy company

• Untrustworthy company steer well clear.The company are refusing to pay the winnings from a bet leaving me nearly £200 out of pocket. Case is being raised with resolver but to avoid this trouble just avoid.Customer service is very poor slow and not very knowledge. Website is truly awful to use the design user experience very poor.Charge to withdraw money.Odds very uncompetitive.

AVOID THIS SITE I played this site…

• AVOID THIS SITE I played this site quite a bit I only play one game mega fire blast roulette I play the same numbers pretty much every time and hope my number hit the fire blasts. Lost a lot last month and some this month then last night one of my numbers hit big and now I’m in breach of the terms and conditions and my winnings are void. I’m now banned from my account and they owe my a lot of money. It’s fine playing your same numbers when you lose all the time but the only times you win your branded a cheat.

The Online Casino is the type of casino that refuse to payout when you win

• First thing first there should be an option to give zero star especially for The Online Casino. For some doggy business like The Online Casino should be banned by the gambling commission to protect the user.I deposited few hundred and it was a good day that I win close to £5000 I successfully withdraw around £2000 and the next day The Online Casino close down my account due to management decision without an explanation. Tried to contact the customer service by using their online chat the customer service not willing to provide any information regarding to my account even I am sure I am entitle to and the same customer service staff closed down the chat twice even I asked for their assistance nicely.Highly not recommend The Online Casino to everyone. They are just a online casino that chose to cancel your account when they cant handle the lost.

Dont even deserve a 1 dont pay your…

• Dont even deserve a 1 dont pay your winnings out every time send documents through site logs you out so you cant send them and sent by email dont get replies FC king thiefs

Spectacularly incompetent

• Ignored my selected withdrawal method the withdrawal was inevitably blocked by the card THEY decided for unexplained reasons to send it to. And what did they do? Rescheduled a withdrawal to the same card I did not specify in the first place? And then spent hours arguing that because the “finance team” had scheduled the new doomed withdrawal they couldn’t retract it. Before admitting that there is in fact no finance team over the weekend. So a robot decided to send my money to the wrong account and then they doubled down on their error. And told me I’d have to wait until Monday for them to rectify their robots’ mistake. Then when I expressed my displeasure to the online chat team they stonewalled me completely. I didn’t use inappropriate language. I asked entirely appropriate questions to my circumstances. And they decided just to ignore me and hope I’d go away. By writing this I’d like them to know I am not going away.

So the introductory offer is…

• So the introductory offer is misleading. Deposited £10 to get the £30 quid free bet I placed the £30 free bet which won. Now I have been informed that I have to use the winnings from the free bet as another free bet. Also charge £2.50 to withdraw funds. Just avoid this company to be honest!

Waste of money

• Deposited 173£ and 0£ withdraw don’t waste your money on such a scam sites to get scatters you must to be very lucky 🍀 😂

Its an ok site

• Its an ok site. Nothing jumps out as fantastic but fine to play at.