Update on my situation

• Update on my situationIve been emailing them for days and their response is : • For subscriptions billed via Google Play Store refund requests must be made directly to Google. • If you delete your TOD account you are not eligible for a refund on any previous subscriptions. No additional refund process is specified for other payment methods in the provided information.I havent used google play to subscribe I went on their website to subscribe which should have some sort of support for clients which is not the case. This is a scam and they have their AI based system that just keeps people in a loop.They will be hearing from my lawyer I do not care If have to spend thousands in courts ! As long as they wont be able to scam anyone else

I pay 30 $ to watch caf cup ( not working)

• I pay 30 $ to watch caf cup and not opened my money wasted I try to send emails but they are not help at all really very bad experience very bad customer service taking money for ZERO SERVICE Not recommended at all

Honestly

• Honestly going through other reviews got me scared. But from my point of view the reasons I purchased TOD Im satisfied for now cos all I wanted to stream i get them without issues. I want to also thank one of the customer service assistance in Virgin megastore Mall of the Emirates. Neg was extremely professional and helpful. She did a great job. I was planning to go for something else but with her product know I got a better option. I would encourage to try the Instore purchase and not get discouraged by some reviews. Setbacks might come but I hope the team is working hard to be better.

Horrible app

• Horrible app subscribed but it didn’t give me access to the package extremely poor customer support no reply to request for cancellation and refund

TOD does not work at all

• TOD does not work at all. Worst service ever. Always freezing does not even function. It is simply a rip off as there no refund nkt even partial one. The company must be sued for thia. No humanan cuatomer service to complain to. One is shoked that ita mother company is BeIn Sports. What.a shame!!!

Frequent Crashes and Lag Despite 4K Subscription

• The app crashes frequently whether I’m using it on my phone watch or TV. It runs very slowly and right now while watching the Liverpool vs. Atletico game the stream keeps lagging and even stopping completely. On top of that reaching customer support feels impossible—it’s like a mystery with no clear way to contact them. I’m subscribed to the 4K plan at $15 a month and this level of service is really disappointing.

I’ve paid for a subscription that I…

• I’ve paid for a subscription that I cannot access it’s been weeks and I’ve been raising complaints to their support with no reply.

Scammers

• Scammers. Took the payment did not get my subscription. Worst company ever. They do not respond to any of your emails.

STAY AWAY FROM TOD its really bad customer support experience very low performance 😡😡😡😡😡

• its really bad customer support experience very low performance 😡😡😡😡😡i subscribed in 4kwhich is the most expensive plan to watch any football league i want then i fiund nothing just a summary 7 to 25 min. only there is no phone number to explain my issue only AI whatsapp then email. VeronicaTOD Support Teamshe send 1 email like AI then no response the problem not yet fix till now STAY AWAY FROM TOD

Repeated Scams – Paid Subscription No Access No Support. Stay away from TOD.

• I’ve had enough of TOD. This is the third time I subscribe to watch matches and every time it ends in frustration. after just a few days of working my subscription stops working... on its own!!! again AND AGAIN. The app treats me like Im not subscribed even though I paid. Now I can’t even log into the account that has the subscription while I can log in with other accounts. What kind of joke is this? This is obviously a form of fraud. Each time I have to open a ticket wait for like 2+ days for a useless response and the best they can do? issue a compensation. You take people’s money and deliver nothing. This feels like fraud at this point. Fix your system or stop offering paid subscriptions. And if you can’t deliver what people paid for refund them. Im not falling for this scam. and you should not fall for it too. refrain from TOD. use other great services. even pirated IPTVs deliver more than TOD.

TOD is very inconsistent with the…

• TOD is very inconsistent with the reliability of coverage. It glitches at the worst times. Sometimes it’s ok. Other times you cannot view in English only Arabic. It’s extremely frustrating that’s it’s so unreliable coverage. As I’m writing this I was able to watch the race in Saudi but as soon as the race finishes within seconds it glitches and post race interviews and trophy ceremony coverage is absolutely awful! Makes me wonder how I can get around not using TOD.

How do you trash $100 with TOD and…

• How do you trash $100 with TOD and Google Play?My 10 yo son wants to watch football games on TV. I decide to buy a TOD subscription for himDay 1: Purchase a $100 subscription then discover it works only for mobile.Try to upgrade... impossible!Day 2: Email TOD the supportDay 3: TOD support said you cannot upgrade bcs bought it on Google play.You need to get a refund from Google for the purchase.Day 3: Ask for a refund from GoogleDay 5: Google answers refund is only possible within 48h of the purchaseTHEN no one cares!!! TOD does nothing Google does nothingCONGRATS to these beautiful companies.

Honestly

• Honestly When I first started using it it was alright but now it keeps on saying you reached device limits so i logged out of every device and it still said that I think that they should remove the fact that you are allowed to only remove 1 device every 30 days!!!!! It is a 0 out 5 But I just said 1 stars horrible horrible.

paid 15$ for one game and then i…

• paid 15$ for one game and then i couldnt watch the entire second half

Be careful

• Be careful dont subscribe! They charge you bit they dont show you content you subscribed for and they dont refund. They dont even care once they charged you. BE AWARE!

You literally cannot cancel the subscription

• You literally cannot cancel once you subscribe. And they take your money every month. When you try to cancel it says you have to wait until the end of the month youve just paid for and of course if you wait they take another months subscription. If you go to their support link it sends you to the same link that doesnt let you cancel. What a scam they run. Awful.

Pay subscription for no service

• The have charged me the subscription fee but I am not able to view any of the content! The app is prompting me to subscribe and pay again although tht subscription fee of 69.99 already debited from my bank account through apple pay. The worst thing that there is absolutely no way to contact them though telephone or e mail to resolve the issue.I have seen tens if not hundreds of reviews going talking about the same issue so I am quite sure that the company is aware about this but dont have the decency to resolve the issue and refund the money which in my opinion one form of fraud

Paid for subscription for euro24 and…

• Paid for subscription for euro24 and Olympics. Had some blackouts during the euros but generally managed to watch all.Was not able to see any of tge Olympics at all.Ended up in email conversation with them for 3 weeks where they did not help or take any responsibility offering no refund.After Olympics finished they suggested I could watch the highlights ................enough sadNever again with TOD TV I do not recommend at all.

Paid to watch the euros and the…

• Paid to watch the euros and the olympics. Was not able to watch the Olympics. Sent them emails as this is the only. Way to contact them and kept receiving emails in which they said that they are working on it. Subscription packages are confusing prices are high and service is just rubbish. I am not sure how Bein collaborated with these scammers.

i dont recommended to anyone

• i dont recommended to anyone the platform does not work on most browser Just a friendly reminder that TOD is not compatible with the OPERA browser. You can refer to this link for more information. and there are more errors while watching you watch 5 min then you will get an error so you need each time to clean cookies and re login again very bad experience i think it is developed by interns. customer support seems dump no technical knowledge when you face a problem you have to find solution on your own