Currency

• How do I change currency to NZ DOLLARS

I had played off a free bonus and won…

• I had played off a free bonus and won $100. I requested withdrawal and it wouldnt allow me to withdraw. I reached out to the casino live chat and was told that withdrawal is only allowed for players that make deposits and was told to make a $10 minimum deposit so I did. I went and requested my withdrawal again and it allowed me to make my request. I had them a few minutes later received a email requesting documents. I sent the requested documents and roughly about an hour later my documents were approved. Do I reached out to the chat agents regarding my withdrawal and was told that once my documents were approved I would receive it and it could take up to 18 business days. I had informed them that my documents were approved the same day they were requested and they still said 18 days are you kidding me.its been 12 days already and still nothing. Every time I reach out to chat they say my withdrawal is still within the timeframe.

SCAM...........FRAUD.............SCAM...…

• SCAM...........FRAUD.............SCAM..........FRAUD...........SCAM ........THIEVES .......LIARS...........This company said they never received my initial documents which was in 9/24 after back and forth for months my documents were approved 12/14/24 according to the Vice President IVY stated in an email to me that they have 18 days from the date your documents are accepted to pay you out.......and wouldnt you know on the 18th day i was told i havent made a deposit in the last 30 days so they no longer have to pay me. Why would i make another deposit if they werent TRUE to their word in the first place and I have an email from the Vice President stating nothing other then the fact they had 18 days to pay me insinuating as such..... DONT WASTE YOUR TIME OR MONEY THEY WILL NOT PAY YOU OUT BUT ARE ALWAYS QUICK TO TAKE YOUR MONEY

Discouraging

• . A free bonus player (a player who plays only free bonuses and didnt make a deposit yet) can withdraw winnings when playing his first three free bonuses on his account during the first 30 days after account registration After three bonuses played or after 30 days since registration date the funds received from a free bonus will be considered not cashable and will be deducted from the balance or from the withdrawal. So make sure you dont use them even though they keep sending you free play they wont pay won money and I didnt read all of the rules which is really discouraging.

I feel this is a bait and switch…

• I feel this is a bait and switch casino. The offer is 50 with 30x rollover (1500) except your site does not give us the code to get that bonus so I asked customer service (who by the way was great and I understand it is out of her hands) A bonus was activated from them for me for 50 chip with a 400x rollover (20000) with a max 50 withdrawal!!! A RIDICULOUS OFFER. I messaged CS and obviously they can do nothing about it So just be very careful and the bonus they actually give you because it is not the one they offer to get you to sign up. They need to honor the offer you were offered not one with outrageous unrealistic outcomes

True punks

• True punks I had a balance of over $1200 after meeting the ridiculous $4000 playthrough amount and requested to withdrawal $50 knowing that was the max amount I could withdrawal with the $10 no deposit bonus I was given but they said NO cuz I hadn’t made a rencent deposit how insane is that??

Their promotions or freebies of ANY…

• Their promotions or freebies of ANY kind are all a massive scam. Unless you think that being given a $10 free chip that then is only valid for their WORST games with garbage RTP and if that werent sad enough .. for the $10 chip you have to then wager $4000!! Yes... FOUR THOUSAND EFFING $$$ to even be ABLE to THINK about cashing out... And if you overcome that absolutely impossible hurdle... Guess what. You can only cash out an insulting $50. So essentially you have to have enough luck to win a Major jackpot with $10 wager the entire thing and if you manage to have anything left mind you only on the games that are designed to be theft in every sense THEN you can have your $50. Just kidding. They will find a reason not to pay you. Thats why all transactions are crypto. Cant charge back crypto after they steal any deposits you do make. Oh and if you actually deposit real money and accept a pathetic excuse for a promotion of that sort... Same rules apply. So its entirely theft. Through and through. Avoid like the plague

No withdrawal is ever paid!!!

• I deposited a few times and won $400.. then I go withdrawal and they ask for my documents then once my documents were approved then they say it’s an 18 business day wait but if I did it through. Crypto it would be a lot faster.. I did do it through crypto and not faster at all. So it’s been more then 18 days and no funds have been sent.. in the chat the representative says it will be sent Monday I have his word. But there is no word because it’s B.S Scam fake casino!!

DO NOT TRUST AT ALL;!!!!!! BEWARE

• They did the exact same thing for me. Ive deposited before but never withdrew. Then I quit using the site for a while. They sent me a promotion that even said no deposit required. I tried it and won a little bit. Nothing big either about $50. I then was told I had to fill out the credit card form since I had used my credit card in the past. Customer service would say they sent it but I never got it then they changed my email and I never got it there either. That took about a week to two weeks before I finally googled it and found it was on their site and they couldve sent me a link.... That made me suspicious. Then I had to send in documents and it could take 5 days to verify.... Then I was told 3-5 days .... I thought they meant total but then they told me no after the verifications..... The next day I was told 5-11 days.... The next day 5-18 days..... It remained 5-18 days and I was told theres no problem you will be paid in the timeframe. Well today is day 18 after the two week credit card processing and the 5 day verification.....so almost two months ivw been waiting and I even asked last night and they said there was no problem. Today Im told I will not be paid out because the no deposit winnings arent acceptable and I need to have made a deposit........ If I could rate then negatively I would..... I thought everything I had to go through just for 70 was ridiculous...... And then for them to be like screw you at the very last second...... Shady and rude ....... How dare they waste everyones time.... And why did they require all my paperwork and documentation .... Watch stuff start showing up as fraud on my accounts now......

A MUST READ!!

• I played on the invitation from true fortune on June 15th 2024. I ended up winning and did my withdrawal request and its been in pending status since 6-15-2024. On the 27th of june I asked live chat if they needed anything from and Alex said I was all good for withdrawal since I had deposited before. Today was their self appointed deadline for payouts. I still havent received even an email stating that they werent going to pay all of a sudden. Now they will come back with a response saying since its been more than 30 days since ! Deposited that they arent going to pay. When just a few days ago Alex said everything is in order. When they reply to this if they do dont believe one word of their many many excuses. Or untruths. If you dont believe me try it out!! Also look at the names that scroll across the bottom of the log in page. It shows the winners names and amounts.. they have changed never.. go look for yourself. I CANNOT RECOMMEND THIS SCAM OF A SITE!! BEWARE!

Withdrawal of £300 claimed 16 feb 2024

• Withdrawal of £300 claimed 16 feb 2024. Was asked to send verificaton documents and recieved e mail to say that they were recieved and verified. 16 days later when enquiring about when i would recieve my withdrawal was told that i had not sent all the required documents. So i resent the same documents (exact same ones) that i had sent previously and was told that i would expect my withdrawal in approx 5 to 18 working days. So allowing for bank holidays fast forward to 17th april. I recieved £200 and was told that as i only deposited £20 i would only recieve £200. This site is an absolute disgrace anyone and everyone should steer well clear of it.

They said to wager 30x and I could keep…

• They said to wager 30x and I wagered 50x and the email said i could keep what I win. I won $286.00 and they said it exceeds the withdrawal limit. I even took it down to $25.00 and they still said it exceeded the withdrawal limit. They did not make good on their word. I got nothing after playing. They refused to respond after I tried to withdrawal winnings.

True Fortune (SCAM)

• Well lets see what exactly didnt go wrong is the better question. So I made two different small deposits. I finally all of the requirements to cash out. Filled out my Bitcoin withdraw from then these faggotts block my account and then I cant get ahold of anyone. This is absolutely the worst casino if you can even call it that that should be shut down by the Feds. Im done with this casino and I am really mad that I wasted my time to write about this worthless joke they call a casino. If I could give negative 1000 stars I would.

Needs much improvement

• Certain machines hit pretty big. Payouts take 35 days to process. Always read the fine print on promotions. If you have to make a deposit to withdraw then NEVER withdraw your deposit amount the casino will take it and give you some nonsense about the maximum cash out even though they state that will get your deposit back upon withdrawal. Only a few promotions are worth claiming. Customer support is okay.

This casino is not good at al

• This casino is not good at all. The games suck and the details are bad. And if you use a promotion make sure to read ALL the details on the promotion you claim. I used a promotion where you can add $25 dollars and they give you $150 giving u a total of $175 but there is a playthrough of $15000 dollars that u got to use before u can even cash out. Its a joke

Dont play on this site I have had a…

• Dont play on this site I have had a withdraw since December 4th and its now January 4th Ive been verified and everything and still havent received my withdrawl

DOESNT PAYOUT save your money

• I have been waiting on my withdrawal to leave the pending stage for almost 18 days... even though their rules and regulations state that it takes 5-18 days AFTER approval. After reading all the reviews I hate that I even spent money at this casino. I have zero faith in being paid.

These Guys Belong in Prison.

• These Guys Belong in Prison.Guys we need to pool together any lost funds and owed money with documents to proper authorities make some noise and shut this criminal activity down.I have deposited crypto and currently fighting to withdraw my money back. I have waited the required time and conditions etc. Terms of bonuses and wait times are in the fine print so thats fine. Payouts stated to me in writing max 18 business days since confirmed account date its been longer then that and they say a manager will email about withdrawal. ( hasnt happened) I belong to a dozen casinos online and this one is not legit its so obvious this is an unlawful operation.Contact rival and betsoft slot gaming and notify them about this so they can go down with these guys to if they dont pull out.UNREGULATED/ UNLICENSED/ ILLEGALLY OPERATED. I will find these guys I dont care at what cost!

This place is a fraud

• This place is a fraud. Im pretty sure their games are bootleg. The person running it just sits around trying on his moms undergarments all day. Eating his boogers. Total scam. Dont even waste a second of your time. So lame.

UPDATE:Payout time depends on seniority/ deposit history

• UPDATE:for my pending withdrawalfrom TRUE FORTUNE CASINOAfter writing my last review in which I said that True Fortune Casino has yet to payout after 2 weeks since winning at their casino - I received an email stating that it can be up to 18 days AFTER they validate all documents!!! Why they are even bothering to validate anything is ridiculous because I deposited with Bitcoin ! ! So i did send in everything they asked for that was days ago and now that all my documents are verified they start their 18 day clock. They told me that it depends on your deposit history and sonority how fast they payout withdrawals!! The nerve ! Can you imagine ?!! Im pissed off and I think no one should deposit here . Cause although the people that work customer service mostly seem alright they are nice while they screw you over.