Videoslots
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Videoslots Reviews
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Gary 1 reviews
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Videoslots: Gambling Operators Negligence Led to Tragedy Then They Stole From The Deceased - A Warning. Negligence Led to…
- VIDEOSLOTS: A Gambling Operators Negligence Led to Tragedy Then They Stole From The Deceased - A Warning.My experience with Videoslots has been nothing short of a nightmare exposing a company utterly devoid of ethics and responsibility. This review serves as a stark warning to anyone considering using their platforms.This operator directly contributed to the tragic suicide of a vulnerable customer. Despite clear and escalating signs of severe gambling addiction Videoslots failed in its fundamental duty of care neglecting crucial affordability checks and failing to conduct timely effective customer interactions. They allowed devastating losses directly enabling a spiraling addiction that led to a preventable death.This isnt an isolated incident of negligence. Videoslots has a documented history of regulatory failures: * Fined a staggering £2 million by the UK Gambling Commission in June 2023 for systemic social responsibility and anti-money laundering breaches. * Fined SEK 12 million (approx. $1.3 million) by the Swedish Gambling Authority in 2024 for duty of care violations.Their current actions demonstrate that these fines have taught them nothing. In the aftermath of the customers death this operators conduct has been deplorable and utterly disrespectful. After being formally notified of the suicide they failed to respond to my initial complaints then unilaterally closed the account without notice and unlawfully retained the funds. They are now attempting to delay justice by demanding irrelevant legal documents despite being informed that there is no will or formal estate to administer.This is not due diligence; it is a callous attempt to evade accountability and profit from tragedy.I have formally escalated this matter to the UK Gambling Commission the Malta Gaming Authority and the Swedish Gambling Authority. I am pursuing all available legal avenues including litigation and will ensure full public disclosure of their reprehensible conduct across all media and to all affiliated companies of their parent group.Videoslots enables harm and then disrespects the dead. Their actions are a stain on the iGaming industry. Avoid them at all costs if you value ethical conduct and customer safety.#GamblingHarm #Accountability #Justice #ProblemGambling #ConsumerProtection #Warning
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Per Wennberg 4 reviews
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Great ty eli was very helpful
- Went on to live chat spoke with Erik was a great help explained limits and helped me withdraw my balance manually and advised me on responsible gambling tools . Great customer service thanks again
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David Collier 17 reviews
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Nicolas was very helpful
- Catolina was quick and helpful with my query.
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Jay 2 reviews
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Catalina sorted everything out 💯
- Nicholas was very helpful when I had an issue
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Carla 2 reviews
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Went on to live chat spoke with Erik…
- I can’t say enough good things about Videoslots.com! This online casino is an absolute gem offering an incredible variety of games and a seamless gaming experience. What truly sets them apart though is their outstanding customer support and I have to give a massive shoutout to the remarkable Gabriela! 🌟 She was an absolute lifesaver when I ran into some temporary issues on the site. Her lightning-fast responses genuine politeness and exceptional problem-solving skills turned what could’ve been a frustrating moment into a breeze. Gabriela went above and beyond to ensure everything was resolved quickly leaving me beyond impressed. Videoslots.com has earned my loyalty and I wholeheartedly recommend them to anyone looking for a top-notch casino experience! Keep up the fantastic work! 😊
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Shell 36 reviews
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Catolina was quick and helpful with my…
- For a while I have been depositing with the same card when all of a sudden I want to make a big withdrawal and now need to verify my card and bank.Documents were uploaded 3 days ago.and still waiting. Any other casino would be processed within an hour.Feels like they are deliberately delaying so I never see the money.Gambling Commission states a company should not allow a customer to gamble until verification has been done even though I have had the account for 7 years and already been verified.It is absolutely ridiculous when this casino holds your money and uses verification as a reason to hold your funds.
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FG 1 reviews
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Nicholas was very helpful when I had an…
- Great support!
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Kym Wiratunga 2 reviews
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What an outstanding customer support
- Niko was quick polite and professional to rectify my loss of bonus issues.
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Gary 1 reviews
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For a while I have been depositing with…
- Help from customer staff member was impeccable they sorted the problem I had 10/10
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Consumer 1 reviews
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Great support!
- Very good and helpful was erik tjat helped me
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customer 1 reviews
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Great customer service
- Great support
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Per Wennberg 4 reviews
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Free spins wouldnt activate and disapeared
- Games are not able to close when you finish them or later scores pop up your face when you already play something else games are all shit never can win anything yesterday i won 25 free spins and total win was 2 sek!!! Absolut joke. Always same answer our games winning rste blabla try different browser blablabla like robots answer instead of real opertorssame answer like a parrott.Changing games i usually played legacy of the dead long time now hardly get a bonus game then win nothing with them month ago it wasnt like this they changed the game to be impossible to win but i am sure if they answer this comment will say the same old parrott answer that nowe didnt change any games 😃 when every player can see they did...nownewgame all player commented nobody won anything but they never care. I will find some other casino and leave there and fantastic sister page mr vegas too
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David Collier 17 reviews
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Very good and helpful was erik tjat…
- Good support when you talk to a real person but the ai chatbot that you are required to speak to before getting a real agent is just annoying.
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Jennie Ring 1 reviews
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Great support
- Catalina was really helpful and sorted my request quickly
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Dr 1 reviews
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Games are not able to close when you…
- Thai was very helpful
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Kman 1 reviews
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Good support when you talk to a real…
- Good casino behind the words. My last experience with them is awful because Im waiting for nearly 48 hours now for them to put my money into my account. All the guys from customer service are very good behind the words.Great withdrawal 5 minutes Good selection on games
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Krutkurt 2 reviews
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Catalina was really helpful and sorted…
- 9 times out of 10 deposits I dont even get a slot to bonus.. this casino is like a hoover vacuum when it comes to money.. Im down over 50 thousand dollars on this terrible site and never once have I received any kind of bonus offer.. I guess Im not surprised why all the affiliates left Videslots and went to BC where they care about their customers... All I can say is good riddance to shitty old Video scams... Not to mention they had to pay a 2 million dollar fine just a few years back due to not following regulations
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Kungm 1 reviews
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Thai was very helpful
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Mónika Déri 4 reviews
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Stop lying people
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Oslex 1 reviews
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Would not recommend!!!!
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Liam 3 reviews
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Shalgam 1 reviews
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DANIELIONUT MORARU 3 reviews
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Jay 2 reviews
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The World’s largest online casino with over 11,000 games. 
1,768 people have already reviewed Videoslots. Read about their experiences and share your own!
FAQ
Does Fortune casino pay real money?
Is Fortune Coins a real money casino? No, Fortune Coins is not a real money casino. Fortune Coins is a sweepstakes casino, meaning you do not have to make a purchase to play. However, you can earn FC, which you can redeem for real cash.25 Jan 2024
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Sweepstakes casinos do not involve real money wagers or winnings. Instead, they operate on a “freemium” model featuring two distinct currencies: Game Coins (GC): These virtual tokens, freely available or purchasable, function as play money for accessing games and enjoying in-game features.Feb 26, 2024
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The Fortune Coins no-deposit bonus is issued in installments: 100,000 GC and 200 free FC upon finishing the registration process; 10,000 GC and 100 free FC after completing mobile phone verification; 100,000 GC and 300 free FC when you allow email notifications and 120,000 GC and 300 free FC after allowing SMS …Jun 3, 2024
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