I really can’t understand the negatives…

• I really can’t understand the negatives reviewsCustomer service is absolutely fantastic. I had a very large win yesterday I was not playing with a bonus. I never used a bonus I sent all of the documents in for verification which they require at 2pm yesterday ( straight forward) just send what they need. I have woke up this morning with the substantial amount of winnings in my bank Thank you so much

Shocking

• Shocking ! Features so low played £2 and got nothing over a number of spins wouldn’t suggest playing here

This site is a SCAM!!!

• This site is a SCAM!!!! Slotswise suggested this site to me with the promise of 100% matched deposit bonus up to max £50 & 50 free 10p spins. I deposited £30 got the free spins & won circa £2.50 from them When I checked why Id not got the £30 matched deposit it said it was because I had forfeited them??? God only knows how?? When I asked customer service via chat how I forfeited the matched deposit? I got no answer & so requested my account be closed! Crackers tbh. FYI I used promo code WINO100 site is a scam!!

Tbh the reviews are 110 percent correct…

• Tbh the reviews are 110 percent correct this site does not pay you more than you deposit on bonuses always less than 6 pound this way you can never win only done 10p spins even had bonus and deposited another ten after using all bonus etc but tbh u can see what people are saying about rtp this site is obviously making u feel like it pays when fully doesnt keeps u playing but isnt paying u cant win when u dont get paid more than ten pound of bonuses believe this site to rigged and just want to take your money have closed account and keeping away from slots cant trust no bookies its a business slots are fun when u get paid properly dont always expect a win but dont expect to win on winomani should call it looseamania total scam

No problems after verification…

• Please make yourself a favour dont play in this casino after sucefull verification they start to ask for payslips bank statements etc to much evasive if you worried about safe gambling or money laundering dont let people deposit case solved

Company have stolen £100 from me and…

• Company have stolen £100 from me and refuse to respond to emails as to mediate / dont even acknowledge complaints.

A fun decent casino.

• Mostly good great selection of games.

I play hundreds of casinos and i know…

• I play hundreds of casinos and i know its a game of win and lose but on this casino deposit say £10 you will be very very lucky to win that £10 back. READ THE REVIEWS. This is not because ive lost the algorithms etc wins payouts are near impossible.

Only site I have never won a session.

• I never win on this site but after a year not playing I decided to give it a try . So Im playing Sugar Rush at 20p/40p per spin. Deposited £200. So work that out how many spins??. Including the little £3 wins and over 85 minutes of play I used 1042 spins....32 teasers......No bonus. Thats right...no bonus...not even a little one for a £5.......so please read into that what u want.

Just dont try withdraw your money

• Just dont try withdraw your money. They ask for things no other gaming site had ever asked me. Lots of hoops to jump through. Surprised they didnt ask for my inside leg measurement.

Absolutely shocking because of their…

• Absolutely shocking because of their new terms and conditions I won £200 last week and they want my name date of birth phone number and a load of personal details which I find bizarre and they just keep trying to put me off and they still haven’t paid it out. They are the worst I’ve ever come across avoid it all costs because they would do whatever they can to not send you that money..

The wines suggested to me were perfect…

• The wines suggested to me were perfect - even from a vague ‘no Australian I love Italian reds’ Laura managed to select some cracking wines for me. My favourite so far is the Contiscaia Governo Toscano but they have all been outstanding. I don’t drink very often and I am particular about my wine I can highly recommend Winomania to find something to suit any palate. The best bit- you can try it first!

firstly when i deposited on this site

• firstly when i deposited on this site I assumed I was getting a match it bonus but unfortunately i never received 1 so i just played with what i deposited.on my first slot game i managed to hit a bonus of 1250x my stake on 20p spins. Great.....so then i decided to start going through the verify process sending document after document. As an idiot i carried on playing until this was sorted on 20p spins.well would you believe me if i told you I lost the lot its like all of a sudden my account was at 80% rtp on every slot. They all felt dead and nothing was happening. On 1 slot i must of spent £80 trying to get a simple bonus and it would not do anything DEad spins galore....it was really annoying me big time tried another slot £60 down on 20p spins again nothing was happening. I can go on and on expressing just how poor this site runs. talk about bad luck....there is no way in hell I have not managed to even have a game pay anything since i got that hit at the beginning. It is absolutely disgusting. Then funny thing was my account got verified and it felt even worse than what i was experiencing. I play slots daily this site is set to pay as little as possible. I am assuming i won that at the start to get me hooked just like all casinos do. It is impossible to go on such a bad run and lose everything again i tried today to see how they where I applied the match it code when depositing and AGAIN never got a bonus match it what so ever. I closed my account down. just another rip off site trying to manipulate there customers.

Really happy with this casino.

• Really happy with this casino.

A very bizarre experience...

• A very bizarre experience with Winomania. They locked my account because their systems believe I sent a forged document. I literally took a photo of my driving licence and sent it to them. I hadnt won anything which makes this all the more bizarre. But be aware that they are doing stuff like this and I was told there is no way to get my account unlocked so guess Ill find somewhere else to spend my money (where Im not accused of forging documents 😂)

Withdrawals are shockingly slow. They delay endlessly for no reason.

• Withdrawals are shockingly slow. 5 days after they sent my withdrawal it hasnt been received.They refuse to give me a Trustly transaction ref so I can trace the payment and see the history. The balance of probabilities suggests they are actually lying to me. Id avoid this casino at all costs if I were you. If you have a look through the reviews and filter out the raging angry ones youll see that my story is repeated many times by others. Sigh.I certainly wont be risking my money with them ever again and Ill be closing my account.The full version:So after withdrawing a nice little win of £430 at 7am on Saturday using Trustly which Winomania call Instant Bank Transfer I receive and email at 10am to say Id been paid. However my bank balance did not agree.Now bearing in mind that Trustly has always been an instant payout with every other casino in which Ive played I went to the Winomania live chat later that Saturday to ask where my money was. Immediately they quoted their T&Cs and told me bank transfers take 4-8 banking days. They had paid it. The problem was with Trustly or my bank and no concern of theirs.I have two issues with this Firstly I clicked the instant bank transfer button not the 4-8 banking day bank transfer button. Secondly the Trustly website states- normally instant but a maximum of two working days for payment to clear into your account.Its normal to wonder why my instant transfer wasnt instant. Its not normal to immediately cite T&Cs stating that instant transfers take 4-8 working days. Eh?To top it all off according to Trustly if Winomania had sent payment Id have received the money by Wednesday latest. As in Yesterday.Now I could trace this missing payment I have all the required information I lack only the reference number from the Trustly payment.Only Winomania wont give it to me. Why on earth not I hear you ask?Well theres no reason why any fair and open casino would withhold that info. The only possible reason not to give me the ref would be to hide the fact that they did not in actual fact send my money on Saturday. Perhaps theyve not even sent it at all yet. But that would mean they openly lied to me! So please Winomania. Send me my money and please send me the ref and prove you sent it Saturday.Ill update my review to reflect the fact you were being honest if that turns out to be the case. However......I work in the industry (28 years) and hold a PML (UK licenced since 99) please bear that in mind before you go ahead and make your erroneous claims that UK legislation causes your delays as youve done elsewhere. If you chose to maintain that position I will laugh maniacally while dismantling your pathetic made up excuses. Added on Friday 4th July:Today I visited the Winomania Live chat and insisted they provide me with the Trustly payment reference so that I can run a trace on the payment.Wouldnt you know? Live chat after a short pause 90 seconds perhaps advised me that today they are experiencing technical difficulties with Trustly and they will be unable to provide me with that information. But they informed me that I should rest assured that they were working hard to rectify the issue and they would update me in due course.I pointed out that the payment was made on Saturday not today so the technical issue should have no bearing. I suggested they simply log in their bank and take the reference from the actual payment they sent.Failing that have a look at the casino management software and take it from the list of my banking transactions. Or from the cashier/banking list of transactions completed on SaturdayOr any of the numerous places that ref would be recorded for record keeping and cross referencing purposes.To which they responded by advising me that today they are experiencing technical difficulties with Trustly and they will be unable to provide me with that information. They once again were pleased to advise me in how I might maintain a proper attitude with the instruction that I should rest assured that they were working hard to rectify the issue and they would update me in due course.So Winomania. I would suggest that its now clear you did not send the payment on Saturday. You lied to me directly. Prove me wrong Id love that I welcome it.I accuse you of blatant direct lies. Which would be a serious breach of the key licencing objective to be fair and open.Thats a serious accusation. Its not delusional ranting and raving about some phantom cheating with a reality of a skewed perceptive after a small sample size of random events cause me to have a run of bad luck that I mistakenly perceive as impossible.My accusation is rational and evidence based. Prove me wrong. here in this public forum (The link to which I will be emailing to the GC)

Withdrawl

• Withdrawl The withdrawl is not right I deposit with trustly as withdraw thru trustly as its all instant now they have processed my withdrawl and say its not them its an issue with trustly and there is nothing g they can do ha r asked for a reference number so I can follow this up with trustly and they say they cant provide one and that there technical team are working on this but trustly tell me there is no issues but without a reference number they camt look further into this and winomania wont give me one

vile disgusting corrupt thieving site

• vile disgusting corrupt thieving site. Again £450 deposited 5 bonuses! only play on 40p stake!! this is the 5th deposit here where the slots have played exactly the same. 5bonuses paid less than £110. i wouldn’t mind if i’d had a few wins in previous deposits but i haven’t the site just does not bonus it’s just spin after spin of nothing. They don’t even hide what their doing! This site has to be investigated as the odds of 5 deposits in a row playing exactly the same are in itself astronomically impossible. DO NOT PLAY AT THIS SITE IT IS RIGGED ITS NOT FAIR YOU WILL NOT WIN!

Absolutely no complaints here

• Absolutely no complaints here great games great service loads of offers and bonuses received x6 codes for 100% match and 100 spins and cashed out twice already...both times paid no problem. Amazing customer service also spoke to a few different ones now and all have been very helpful

The range of games are fantastic and…

• The range of games are fantastic and the customer service is great in fairness. I would be nice to be able to keep track of recent transaction history in relation to deposits and withdrawals but the tab for the current month never opens. You can only review historic months. Otherwise I would have rated a 5 star. The spinoro games really don’t pay out! Not Winnomania’s fault at all. Aladdin’s treasure - 286 156 675 472 916 281- these were my number of spins and literally won a few quid!! The Pragmatic games are 100% much better!! Pay outs can be a little slower than some other sites and even once processed they can still take days to hit your account. Excellent bonus and VIP store which is great 👍