Winwin impressed me with its clear…

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Competitive odds

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Title: I Was Scammed – Agent Lied About Sending My Withdrawal Case #5586278

• > Update: Winwin refunded my money after I posted this review.It’s unfortunate that I had to go through all that effort but I’m thankful the issue was finally resolved. I hope they improve their support process for others in the future.I received a reply here asking for my email address but Trustpilot does not allow me to post it publicly.Please check the query number: #5586278 and Player ID: 785321219 – all my details and communication are already on your system.You may contact me through the support ticket directly as you already have my information.I am writing this review to warn others and to document a serious case of misconduct and deception by Winwin Bet.🟥 On June 12 2025 I requested a withdrawal of $150 USD to my Vodafone Cash wallet.🟥 My wallet number ends with 525 and my Player ID is 785321219.🟥 My complaint number is #5586278.The support team claims that the funds were sent from the number 01027176327 at 8:33 PM Cairo time but this is completely false. I have:Sent them a full video of my Vodafone Cash wallet transaction history from June 11 to present showing no such payment exists.Provided official printed statements from Vodafone also showing no money was received.Contacted Vodafone directly and was officially informed that no transfer took place at the claimed time or from the claimed number.Despite clear evidence the team continues to believe the claim of an internal agent who is lying and refuses to escalate properly or take action. They keep insisting on documents that Vodafone Cash does not even provide like a stamped statement which I have proven is not available.Instead of investigating their own agent or system they blocked my in-app support leaving me with no way to follow up.❗️Winwin Bet: you have not sent any money. The agent who claimed to send the transfer is lying and I have full proof of that. You are ignoring the facts and protecting internal fraud. ❗️This platform cannot be trusted. If this is how you handle money your users are not safe. I want my money back and I want real action taken on this case.

4000 EGP Lost Following WinWin’s Instructions – No Resolution No Accountability

• I deposited 4000 EGP into my WinWin account (ID: 742679299) on 06/06/2025 at 03:34 AM using Vodafone Cash following the payment instructions inside WinWin’s own app. The number I transferred to was 01064321893 which was clearly shown inside the deposit page at the time and also referenced in support ticket #5406601.Vodafone confirmed the transaction was successful and gave me the official reference number: 012159774658. I visited a branch received a printed payment statement and submitted multiple clear photos and screenshots. I followed every step they asked.WinWin support has since denied any responsibility. They now claim the number is “not theirs” despite it being shown in their system and ticket. They keep repeating the same copy-paste message asking for an ARN code which Vodafone Cash simply does not issue. They close my ticket then tell me to contact chat again sending me in circles with no real help.This is not a mistake from my side. I followed your exact instructions. The number was in your app. The money left my account. Now WinWin refuses to take responsibility and I am left with nothing.This is a warning to other users: if something goes wrong they will not help you — they will waste your time ignore your proof and leave you with no answers.

cheaters and scammers

• UPDATE – Still No Real Support from WinWinWinWin replied here asking for my email even though I already submitted multiple tickets from my account (742679299) and shared all evidence — reference number screenshots printed statements — and nothing was resolved.Their reply is just public image control. They never actually address the facts.The number I transferred to (01064321893) was listed in their own deposit page and their support ticket (#5406601). Now they say its not theirs and tell me to ask Vodafone for an ARN code — which Vodafone Cash doesn’t even provide.My money is gone. No solution no accountability no real support.If youre reading this as a new user be very careful. If anything goes wrong you’ll be stuck with robotic replies and no action. I will continue to update this review until WinWin solves the issue.

Many players come

• Many players come and the payouts cover all the costs. And another exciting perk of this casino - special promo materials!

I switched from another site to Winwin…

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The welcome package was great

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I got some free spins for signing up

• I got some free spins for signing up so I was able to try out some slots right away. I raised the balance 10 times for a month and there were no problems with payments. And another plus is that they regularly hold giveaways and raffles.

Withdrawals not paid

• Player id : 1226154221I played several times on this website but I have two withdrawals that haven’t been paid. The website doesn’t offer any solution to my problem and always ask for the same documents that I sent but they keep asking me to wait and close the case. Don’t gamble on this website you re not sure to get your money back.

Holding deposited amount

• Again deposit issue .. this casino is holding the deposited amount . Many times i requested for the amount and they replying only please wait .... Everytime they said please wait for 2-3 hours and nothing happened. Dont know why they doing like this ....

They doubled my 1st deposit and gave me…

• They doubled my 1st deposit and gave me FS for verification. The most of all I like live dealer roulette: it gives you the atmosphere of a real casino but without drama. Withdrawals are always quick.

How can I withdraw my money from winslot

• I made a deposit three days ago and it hasnt been credited to my account. I sent a bank statement showing the deposit transaction as well as a video from within the payment app but I havent received a solution. Ive been waiting all this time and my issue hasnt been resolved. Deposit date /23/04/2025Deposit amount/3100EGP iGaming ID/ 1233637717

I made a deposit three days ago

• The support team is quick to answer. I also like their tournament - the excitement is doubled when you are competing against other players.

The support team is quick to answer

• The games here are really good there is a lot to choose from and play and almost every game I have played has made me a good profit. The support agents are very friendly and polite they helped me a lot at first while I was adapting.

The games here are really good

• My Gaming Id 12200936472Week Ago I make Withdraw Request With in Few Minutes Clear From Their System I Registered Complaint Via Mail provided My Account StatementBut Till Yet They Always Forward To Their Specialist But Not Gaving Me Final Estimated Time Even I am asking Provider Account Statement And ReceiptThey Are FraudI Already Open Fir In Cyber Crime Police Against Provider And WinWin BetI also Reported To PTA For Blocked Their Site

2Week Ago I make Withdraw Request With…

• Its super convenient that I can play casino games and make bets on the same platform. And the bonus program gives you better terms especially at the start.

Its super convenient that I can play…

• The registration was quick and the deposit process is very easy. I usually use the mobile version and it works smoothly. Theres a wide selection of games and you can place bets here so this platform has a lot to offer.

The registration was quick and the…

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